Technology Support Specialist Intern
4 weeks ago
**Job Overview**:
We are currently seeking a motivated and talented individual to join our team as a Technology Support Specialist Intern/Co-op. In this role, you will have the opportunity to provide technical support to our internal teams and clients, troubleshooting issues related to hardware, software, and network connectivity.
**Responsibilities**:
- Provide technical support to internal teams and clients, troubleshooting issues related to hardware, software, and network connectivity.
- Assist in the installation, configuration, and maintenance of computer systems, software, and peripherals.
- Respond to helpdesk inquiries and resolve technical issues promptly and effectively.
- Document support tickets, resolutions, and user instructions for future reference.
**Qualifications**:
- Currently enrolled in a Bachelor's or Master’s degree program in Computer Science, Information Technology, or related field.
- Strong interest in technology and eagerness to learn.
- Excellent communication and problem-solving skills.
- Ability to work independently and collaboratively in a team environment, demonstrating adaptability and initiative.
**Why Join Us**:
- Gain hands-on experience in technology support and helpdesk operations in a supportive and collaborative environment.
- Work on meaningful projects that contribute to the success of our organization.
- Opportunity to learn from experienced professionals and expand your skills and knowledge.
- Flexible work hours and remote work options available.
**Nice to Have**:
- Knowledge of cybersecurity principles.
- Experience with remote support tools.
Pay: From $25.00 per hour
Expected hours: 40 per week
**Benefits**:
- Dental care
- Extended health care
- Paid time off
Flexible Language Requirement:
- French not required
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus pay
- Overtime pay
- Tips
Work Location: In person
Application deadline: 2024-04-30
Expected start date: 2024-05-06
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