Manager, Client Advice I

2 months ago

Kingston, Canada CIBC Full time

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit

What you’ll be doing

As a member of the Personal and Business Banking team, you’ll develop and coach a team of client service and financial service professionals, working towards a shared goal - delivering an exceptional client experience and deepening client relationships. As a Manager, Client Advice, you’ll inspire team members to perform at their best, while supporting a “One Team” approach that connects each client with the right advice to meet their financial needs. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.
- At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time._

How you’ll succeed- Client experience - Lead by example, show your team how to deepen client relationships and meet client financial needs while providing a high standard of service. Deliver the client experience by encouraging employees to quickly resolve client complaints, escalating when necessary, and manage hard to solve issues. Empower clients to utilize self-service channels.- Results driven leadership - Create a culture of collaboration across multiple client offers so that clients are served by those best able to meet their financial needs. Support the Banking Centre Leader in monitoring business performance, put action plans in place to close any gaps and work as one team with all partners to increase the banking centre’s overall performance.- People Leadership - Create a team oriented, positive and productive working environment by recognizing the contributions of your team. Lead and coach a successful client service and financial services team. Advocate CIBC within the community to recruit employees who share and demonstrate our values.

Who You Are- You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.- You act like an owner. You thrive when you're empowered to take initiative, go above and beyond, and deliver results.- You are a caring and accountable leader. You’re passionate about developing and growing team members abilities. You have experience providing coaching and hands on support to meet team goals.- You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.- You're passionate about people. You find meaning in relationships and surround yourself with a diverse network of partners. You connect with others through respect and authenticity- You’re a certified professional. You have current accreditation and good standing Mutual Funds License (Canadian Securities Course or Investment Funds In Canada). It’s an asset if you’ve completed any of the following: Branch Compliance Officer’s Course (BCO), Branch Managers Examination Course (BME), Conducts & Practices Handbook (CPH) Wealth Management Essentials (WME); or Certified Financial Planner (CFP)- Values matter to you. You bring your real self to work and you live our values - trust, teamwork and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.- We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.- Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.- We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
- Subject to plan and program terms and conditions

What you need to knowYou need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit. Job Location

Kingston-117 Bath Rd

Employment Type

Regular

Weekly Hours

37.5

Skills

Client Service, Customer Experience (CX), Ensure Compliance, Financial Advising, Financial Products, People Management, Results-Oriented, Ri

  • Financial Planning Professional

    1 week ago

    Kingston, Ontario, Canada Scotiabank Full time

    About This RoleWe are seeking an experienced Financial Planning Professional to join our team in Kingston, Ontario. As a key member of our wealth management team, you will be responsible for developing and deepening client relationships by providing high-quality advice and service within the mass affluent market.Job DescriptionThis role involves focusing on...

  • Relationship Manager, Commercial Financial Services

    2 months ago

    Kingston, Canada Royal Bank of Canada Full time

    **Job Summary** **What is the opportunity?** Your natural flair for connecting to prospects, new and existing clients by providing advice and resolving intricate business challenges is what sets you apart from the crowd. This role is all about professional relationship management and delivering top-tier financial advice, whose expert approach aligns sales,...

  • Client Advisor

    5 months ago

    Kingston, Canada Queen's University Full time

    Client Advisor About Queen's University Queen’s University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research, faculty administration, engineering & construction,...

  • Client Support Clerk

    2 months ago

    Kingston, Canada Ministry of Public and Business Service Delivery Full time

    **OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism**: We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace. Visit the **OPS Anti-Racism Policy** and the **OPS Diversity and Inclusion Blueprint** pages to...

  • Manager Client Services Ii

    6 months ago

    Kingston, Canada TD Bank Full time

    **Work Location**: Kingston, Ontario, Canada **Hours**: 37.5 **Line of Business**: TD Wealth **Pay Details**: **CUSTOMER**: - **Contribute to operational improvements and coordinate the implementation of new policies & procedures intended to improve the quality of the client experience**: - **Remain abreast of client feedback on service quality and...

  • Client Advisor

    5 months ago

    Kingston, Canada Queen's University Full time

    About Queen's University Queen’s University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research, faculty administration, engineering & construction, athletics & recreation,...

  • Inbound Customer Relations Associate

    6 months ago

    Kingston, Canada I-CARE CANADA Full time

    I-CARE CANADA is dedicated to fostering positive change in communities through compassionate initiatives that address critical social issues. Our mission is to uplift and empower individuals, providing essential support and resources to those in need. We are currently expanding our team and seeking a dedicated Inbound Customer Relations Associate to join us....

  • Commercial Banking Associate

    3 months ago

    Kingston, Canada Royal Bank of Canada Full time

    **Job Summary** **What is the opportunity?** By joining RBC as a Commercial Banking Advisor, you open the door to an exciting career in commercial banking. This is your opportunity to become a critical member of a results oriented team, a key partner to the Relationship Manager, Commercial Financial Services and their clients. This role will be attractive...

  • Pia Client Service Associate

    5 months ago

    Kingston, Canada TD Bank Full time

    **PIA Client Service Associate**: - 415276BR **Job Category - Primary** - Wealth Management **Work Location** - 27 Princess Street **Employment Type** - Regular **City** - Kingston **Time Type** - Full Time **Province/State** - Ontario **Hours** - 37.5 **Workplace Model** - Hybrid **Pay Details** **Department Overview** TD Private Wealth...

  • Housekeeping Operations Manager

    4 weeks ago

    Kingston, Ontario, Canada R A J K O S H I N C . Full time

    R A J K O S H I N C . is seeking a skilled Housekeeping Operations Manager to oversee the daily operations of our cleaning services. The ideal candidate will have experience in supervising and coordinating the activities of cleaning staff, ensuring high standards of cleanliness and safety.Key ResponsibilitiesSupervise and train cleaning staff to ensure they...

  • Housekeeping Supervisor

    2 weeks ago

    Kingston, Ontario, Canada R A J K O S H I N C . Full time

    Job DescriptionR A J K O S H I N C . is seeking a skilled Housekeeping Supervisor to oversee the cleanliness and organization of our facilities.Key ResponsibilitiesHire, train, and supervise a team of cleaners to ensure high standards of cleanliness and organization.Inspect facilities regularly to identify areas for improvement and implement changes as...

  • Senior Associate

    4 weeks ago

    Kingston, Ontario, Canada Scotiabank Full time

    At ScotiaMcLeod, we're seeking a Senior Associate to join our team of experienced investment management professionals. As a cornerstone business within Scotia Wealth Management, we've earned a reputation for integrity based on service excellence and trusted investment advice.Key Responsibilities:Identify new business opportunities to gather additional assets...

  • Disability Manager

    4 weeks ago

    Kingston, Canada Doane Grant Thornton Full time

    p>As a Tax Manager in our Domestic Tax team, you’ll work with a wide variety of clients and build your experience in new industries. Working with some of Canada’s top gurus in Tax, a career in tax at Doane Grant Thornton is an opportunity to create your unique career journey.Joining our robust team of over 400 tax professionals means you’ll collaborate...

  • Wealth Management Consultant

    20 hours ago

    Kingston, Ontario, Canada Scotiabank Full time

    At ScotiaMcLeod, a cornerstone business within Scotia Wealth Management, we have earned a reputation for integrity based on service excellence and trusted investment advice.We pride ourselves on exploring innovative approaches to protecting and growing our clients' assets. Our advisors and teams work together to deliver Enriched Thinking, a unique approach...

  • Client Services Manager

    3 weeks ago

    Kingston, Canada The Orchid - Massage & Wellness Centre Full time

    The Orchid Massage & Wellness Centre is seeking a Client Services Manager to join our team. **What We Offer** - $19.00 per hour - Part Time (2 Days Per Week) - **(Mondays 2:00pm - 8:40pm) & (Saturdays 1:30pm - 5:10pm)**: - Positive work environment in a Spa-like Setting. - Team Member Lounge and Private Washroom. - Free On-Site Parking. **About Us** Our...

  • Restaurant Director

    2 weeks ago

    Kingston, Ontario, Canada Melt & Grill Full time

    Job Description for Restaurant Manager at Melt & GrillMain Responsibilities:Develop and implement operational procedures and services offeredEnsure health and safety regulations are followedRecruit, train and supervise staffManage inventory and orders for food and suppliesNegotiate with suppliers and clientsPlan and implement marketing strategiesMonitor and...

  • Relationship Manager, Business Markets

    2 months ago

    KINGSTON, Canada Royal Bank of Canada Full time

    Job SummaryJob Description*Our business teams are growing! This is an opportunity for candidates to express their interest in current and future Relationship Manager, Business Markets opportunities across the Kingston, Durham and Barrie communities. Qualified applicants will be contacted to review their resume in more detail.What is the opportunity?You...

  • Senior Spa Operations Coordinator

    2 weeks ago

    Kingston, Ontario, Canada Canada Inc. Full time

    Job SummaryWe are seeking a skilled and experienced Senior Spa Operations Coordinator to join our team at Canada Inc. in a permanent full-time position.About the RoleThe successful candidate will be responsible for coordinating spa operations, supervising staff, and ensuring exceptional client experience.Key Responsibilities:Scheduling and Staff...

  • Associate Insurance Advisor I in Kingston, ON

    4 months ago

    Kingston, Canada Co-operators Full time

    Employment Type: Regular Full-Time  Work Model: Office Based  Language: This role operates in English  The Opportunity: Our Distribution team aspires to be the leader in client engagement among Canadian Insurers. We strive to provide a seamless and personalized client experience. Our knowledgeable and trusted team is committed to delivering...

  • PIA Client Service Associate

    3 weeks ago

    Kingston, Canada The Toronto-Dominion Bank (Canada) Full time

    Description : TD Private Investment Advice offers clients the chance to create one-on-one relationship with a dedicated and professional Investment Advisor, while maintaining active participation in decisions regarding their investment portfolio. It's a very special and supportive place to begin – and grow – a lasting, progressive and rewarding...