Sales Administration

6 months ago

Pickering, Canada Lenbook Group of Companies Full time

Lenbrook isn’t just another job — it’s a career. For more than 40 years we’ve been a leader in high-end audio and distributor of specialty consumer brands. Lenbrook believes in rewarding outstanding work, developing employees’ careers and building long-term relationships with our customers. It’s fun, supportive, competitive and a great place to grow your career.

At our Pickering location, we are looking for a Sales Administrator to join our dynamic team. This role is primarily responsible for processing and expediting customer orders and coordinating the flow of product from order placement, to delivery, to the customer. This position is within the cross-trained Sales Administration team and will support all Lenbrook North America Divisions. The ideal applicant would enjoy the challenge of a broad range of responsibilities. They will be self-motivated, with attention to detail, and can successfully balance multiple tasks and deadlines. This hands-on, in-office position is an excellent opportunity for growth and advancement and reports to the VP, Corporate Services.

**A day in the life.**
- Accurate and timely handling of customer orders and co-ordination of scheduled shipments with Logistics teams.
- Work with the sales team to build strong customer relationships, providing proactive service, including outbound calls, follow-up and support.
- Assist with administering purchase orders and follow up with vendors for confirmation.
- Monitor prompt turnaround - from order entry to outbound shipments.
- Managing inventory levels, working with the Product managers and suppliers on supply planning, preparing Purchase order and managing RTVs.
- Maintain accurate customer, supplier, product, pricing files and databases, as well as on-line Customer databases.
- Providing back-up to all Sales Administrators on the team.
- Processing of warranty return authorizations, credits and claims on a timely basis within the appropriate policies.
- Administration and maintenance of daily, weekly and monthly reports on product flow, sales, claims management, account statements, as required.
- Participate in quarterly physical inventory counts and other warehouse special projects as required.
- This position has a mixture of inside sales, customer service and administrative tasks.
- Extended hours required occasionally - month-end, inventory count etc.

**What you bring to the team.**
- 2 years’ experience in Customer Service/sales administration would be an asset.
- Proactive, responsible, self-motivated and organized team player.
- Excellent verbal/written communication skills.
- Willing to learn and adapt to changing marketplace
- Ability to manage a wide range of detail-oriented work activities as directed
- Strong keyboarding skills with proficiency in Word, Excel and Outlook,
- Post-Secondary education preferred
- Bilingual (French) skills would be an asset

**We’ve got you covered.**

We offer a comprehensive benefits package that includes extended health, prescription, vision and dental coverage, vacation time and more.

In accordance with the Ontario Human Rights Code, the Accessibility for Ontarians with Disabilities Act, 2005 and Lenbrook’s Accommodation Policy, accommodation will be provided in all parts of the hiring process. Please make any such needs known in advance.

Thank you to all applicants. We will contact only those selected for an interview.

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Company events
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Supplemental pay types:

- Bonus pay

Ability to commute/relocate:

- Pickering, ON L1W 3K1: reliably commute or plan to relocate before starting work (required)

Work Location: In person

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