![The Workers’ Compensation Board of Nova Scotia (WCB)](https://media.trabajo.org/img/noimg.jpg)
Telephone Inquiries Representative
3 weeks ago
**12 MONTH TERM EMPLOYMENT OPPORTUNTY**
**Telephone Inquiries Representative**
Halifax, Nova Scotia
**About the Workers' Compensation Board of Nova Scotia**
The Workers' Compensation Board of Nova Scotia (WCB) is the province's provider of workplace injury insurance. We inform and inspire Nova Scotians in the prevention of workplace injury. But if it occurs, we support those whose lives it touches by championing a timely return to safe and healthy work. We also provide caring, compassionate support in the wake of workplace tragedy. Our employees describe the culture as Collaborative, Evolving, Service-Minded and Team-Focused.
**About the Role**
The WCB is seeking a motivated and analytical individual with a strong customer-focused background to join our Account Maintenance Team.
Reporting to the Manager, Account Maintenance, the Telephone Inquiries Representative is responsible for resolving a wide range of inquiries that pertain to the WCB business employer accounts.
If you are a detailed and organized person, with excellent communication skills who enjoys working in a fast-paced environment, this job could be for you
- Completion of an office administration program
- A minimum of three years of experience in a liaising or front-line role with internal or external clients,
- Experience in working with computer software programs.
- Previous work experience in a WCB or related environment would also be an asset, as would previous experience working in a team or team-like environment.
We offer a competitive compensation package including a salary range of **$46,998 - $58,741**.
**Application Details**
WCB Nova Scotia champions safety and promotes a diverse and respectful workplace. We are a scent and allergen reduced environment.
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