Contact Centre Supervisor

6 days ago


Montréal, Canada Tele-Centre Assist Full time

or equivalent experience

**Tasks**:

- Train staff
- Lead sales team in building relationships with business clients and manage negotiations of sales contracts

**Supervision**:

- 5-10 people

**Area of specialization**:

- Sales

**Security and safety**:

- Bondable
- Credit check
- Criminal record check

**Work conditions and physical capabilities**:

- Fast-paced environment
- Work under pressure

**Workplace information**:

- Remote work available

**Screening questions**:

- Are you currently legally able to work in Canada?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?

**Health benefits**:

- Dental plan
- Disability benefits
- Health care plan

**Financial benefits**:

- Bonus
- Commission
- Gasoline paid

**Long term benefits**:

- Group insurance benefits
- Other benefits

**Other benefits**:

- Free parking available
- Learning/training paid by employer
- Team building opportunities
- Parking available



  • Montréal, Canada Voyage Advisory Full time

    **Are you looking for a steady-paying job as a Contact Centre Sales Manager leading a team of insurance-licensed & non-licensed agents without a dependency on commissions?** **Do you like motivating and inspiring people to be their best?** **ABOUT OUR CLIENT**: Our client is a full sales and services provider dedicated to supporting financial services and...

  • Pilote D'affaires

    3 weeks ago


    Montréal, Canada CAA Québec Full time

    POURQUOI CHOISIR CAA-QUÉBEC CAA-Québec est une organisation humaine, pourquoi? Car, nous misons sur notre plus grande richesse : nos employés! En plaçant les employés au cœur de son développement, CAA-Québec favorise un environnement collaboratif et convivial qui contribue à l’épanouissement professionnel. Vous aimeriez évoluer dans cette...


  • Montréal, Canada Chartwell Full time

    **Key Activities** **Customer Service** - Provide assistance to customers through inbound telephone calls, by providing information about Chartwell retirement residences and the Canadian retirement living landscape in general. - Gather and document customer details such as current situation, care and services required and or desired along with their contact...


  • Montréal, Canada TC Transcontinental Full time

    **Bilingual Contact Centre Representative**: - Montreal - Quebec - 10156BR **Job description and requirements** **About Us** TC Transcontinental, has close to 8,000 employees, the majority of which are based in Canada, the United States and Latin America, with revenues of approximately $3 billion. TC Transcontinental is Canada’s largest printer and a...


  • Montréal, Canada Red Label Vacations Full time

    **Responsibility Statement**: Assists and develops agents to achieve Call Centre metrics and deliver excellent customer service. Act as backup to sell & service all incoming calls. **Key Results and Activities**: - Call out and follow up with agents on pending files - Send FTV’s to the agent that are issued and saved on the drive - Keep an eye on the...


  • Montréal, Canada Black & McDonald Limited Full time

    **ABOUT THIS CAREER OPPORTUNITY** The Centralized Call Centre Representative (bilingual) reports to the Call Centre Supervisor. Their primary focus is to support work order creation for the FMO and Service departments to ensure the delivery of high quality facility services to our customers. This position will respond effectively in order to serve customers...

  • Contact Centres Agent

    2 weeks ago


    Montréal, Canada Transat Tours Canada Full time

    Company Description Be part of the journey! Come aboard a committed and human company that needs you! Why should you join our team? We offer the pride of working for a local company with an international reach, with professionals who are passionate about travel! You will evolve in a stimulating telecommuting environment where team cohesion is paramount....


  • Montréal, Canada Transat Tours Canada Full time

    Company Description Be part of the journey! Come aboard a committed and human company that needs you! Why should you join our team? We offer the pride of working for a local company with an international reach, with professionals who are passionate about travel! You will evolve in a stimulating telecommuting environment where team cohesion is paramount....


  • Montréal, QC, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...


  • Montréal, Canada Business Development Bank of Canada Full time

    No other bank is doing what we do. At BDC, we help Canada and its entrepreneurs create a prosperous, inclusive and green economy. Our mission is to help Canadian businesses thrive by providing financing, capital and advisory services. We’re devoted to Canadian entrepreneurs. We’re also dedicated to our employees. Adaptable. Inspiring. Different....


  • Montréal, Canada Business Development Bank of Canada Full time

    We are banking at another level. Choosing BDC as your employer means working in a healthy, inclusive, and skilled workplace that puts forward the best conditions to bring together unique teams where employees are empowered to act. It also means being at the centre of ambitious economic and financial projects to see further and to do things differently, to...


  • Montréal, QC, Canada Double Pizza Full time

    _**Salaire à discuter. Salary to be discussed.**_ - **CECI N'EST PAS UN POSTE DE TÉLÉTRAVAIL. THIS IS NOT A REMOTE POSITION.**_ Double Pizza est à la recherche d'un(e) Superviseur pour notre centre d'appel, pour temps plein, pour le shift de nuit. Vous travaillerais à notre bureau, situé à 1955 Ch. de la Côte de Liesse, Saint-Laurent, QC. Vous...


  • Montréal, Canada Gravity Conseil Full time

    Description Nous recherchons trois (3) Analystes de solutions de centres de contacts clients pour rejoindre notre équipe de conseillers du bureau de Québec ou de Montréal. Ces postes sont en mode hybride. Tâches Le conseiller en solutions de centres de contacts client intervient dans toutes les activités liées à la livraison de solutions, de...


  • Montréal, Canada Tiffany & Co. Full time

    Based at Tiffany Ritz-Carlton store, the **Client Advisor, Contact Center **holds the critical position of embodying the Tiffany brand in each and every client interaction. The Contact Centre Client Advisor is responsible for delivering luxury best-in-class client experience across multiple contact channels by listening to each client’s personal needs and...


  • Montréal, QC, Canada CIBC Full time

    Nous bâtissons une banque axée sur les relations pour un monde moderne. Nous recrutons des professionnels talentueux et passionnés qui ont à cœur de faire ce qu’il faut pour nos clients. À la Banque CIBC, nous misons sur vos forces et vos ambitions pour vous donner le pouvoir d’agir. Les membres de notre équipe disposent de ce dont ils ont besoin...

  • Chef D'équipe

    6 days ago


    Montréal, Canada Aldo Groupe Full time

    DESCRIPTION DE L'OFFRE **Titre du poste**: CHEF D'ÉQUIPE - Centre de contact clientèle **Département**: Tu veux atteindre ton plein potentiel? Ça avance au GROUPE ALDO. **NOUS SUIVONS UN PARCOURS POUR CRÉER UN MONDE OÙ RÈGNENT L’AMOUR, LA CONFIANCE ET L’INCLUSION.** Le Groupe ALDO a entamé ce parcours il y a plus de 40 ans. Nos associés...


  • Montréal, QC, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...


  • Montréal, Canada Business Development Bank of Canada Full time

    Aucune autre banque ne fait ce que nous faisons. À BDC, nous aidons le Canada et ses entrepreneur.es à créer une économie prospère, inclusive et verte. Notre mission est d’aider les entreprises canadiennes à prospérer en leur offrant du financement, des capitaux et des services-conseils. Nous sommes dévoué.es aux entrepreneur.es canadien.nes....


  • Montréal, Canada Inoria Full time

    Inoria (anciennement Quovim C3) s’impose comme un partenaire nord-américain de choix orchestrant avec brio l’évolution des centres de contact. Inoria alimente des millions d’interactions clients et soutient avec ardeur les organisations dans leur parcours de transformation numérique par des services d’optimisation, de mise en œuvre et...


  • Montréal, Canada Data Ad Full time

    expérience de centre d’appels ou de vente au détail - à l’aise de travailler sur le téléphone - apprenant rapide - ponctuel - bilingue Français/Anglais (un atout). **Ce que nous offrons**: - salaire de 15,25 $ à 17,00 $ par l’heure en fonction de l’expérience et du rendement - 9h00 à 17h00, lundi au vendredi - temps partiel ou temps...