Confidential Administrative Assistant

5 days ago


Duncan, Canada The Hamlets at Duncan Full time

The Hamlets has been providing residential care throughout British Columbia and Alberta since 1989. The Hamlets at Duncan is our newest location, with over 100 team members across all disciplines caring for and providing services to over 140 residents in long-term care and assisted living.

The Hamlets has developed innovative Communities of Care, with the goal to provide care homes that have a home-like environment for our residents. Nearly 1,000 residents in British Columbia and Alberta call The Hamlets home, with our focus on helping them live life to the fullest.

Our team members are part of a family. They are a valued and an integral part of what makes The Hamlets who we are. Every team member plays an important role in caring for our residents, by providing a friendly and professional environment. At the Hamlets, we strive to provide our team members with a strong work/life balance, ensuring they have the opportunity to enjoy what the Cowichan Valley has to offer; natural beauty, extraordinary food and drink, artistic and creative brilliance. So much of what is best in life is close by in Duncan and the Cowichan Valley.

**THE OPPORTUNITY**
Temporary Full-time, Confidential Administrative Assistant

The Hamlets at Duncan is looking for an excellence-focused professional who is self-motivated, creative, and outgoing to be part of our Team

**SUMMARY OF DUTIES**

Reports to the General Manager or designate, the Confidential Administrative Assistant will contribute to the efficient day to day operations through the provision of general support for each department: Recreation, Support Services, Care Services, and Administration. Key responsibilities include: reception coverage, preparing correspondence, reports and presentations using MS Office software, customer service for internal/external community partners, and assisting with policy initiatives for any of the departments.

The Hamlets supports the continuous improvement of a safety culture at our care homes. The safety culture encompasses a healthy and safe environment achieved through everyone’s understanding of their (management, team members, and residents) related responsibilities and compliance with all regulatory requirements and Hamlets safety policies.

**DUTIES AND RESPONSIBILITIES**

Provide coverage for the HR Assistant, Scheduler and Business Assistant in their absence. The position will also provide administrative support to the HR Assistant/Scheduler regarding:

- Maintaining team member’s files in a manner that ensures compliance with local Health Authority and provincial regulations,
- In conjunction with General Manager, writing correspondence to team members regarding various HR matters, written communication to team members, e-filing of personnel files,
- Managing the team member’s performance evaluation calendar,
- Other human resource related activities as required.

Provide reception coverage and affiliated front-desk responsibilities:

- Answer telephone and provide information and/or assistance to callers, route calls as necessary.
- Greet visitors and notify appropriate persons.
- Responsible for all incoming and outgoing courier packages.
- Coordinate meeting scheduling, equipment bookings and catering requests.
- Prepare correspondence, minutes, spreadsheets, reports and presentations using MS Office software.

Provide administrative coverage in the absence of the Business Assistant. This includes but is not limited to all matters concerning the management of resident comfort funds, petty cash, monthly financial reports, account receivable, resident admission paperwork and other duties as assigned.

Provide assistance to each dept. regarding the set up spread sheet analysis templates and Power Point presentations. Will also be responsible for managing the server filing system as well as assisting with the preparation of reports, summarizing audits and other matters that contribute to the efficient operation of the Hamlets as directed.

Conduct day-to-day departmental administrative activities as per established service standards,

Oversee the effective management of the Office Supplies budget and identifying savings and cost reductions,

Participate in organizational initiatives, departmental projects and supporting quality review inspections.

Conduct research for projects as necessary.

Provide superior customer service to internal/external community partners.

Perform such other duties as may from time to time be required to assure a smooth operation within the organization.

**REQUIRED QUALIFICATIONS**

Relevant post secondary education and/or equivalent experience and training i.e. College program in office administration (1 or 2 years);
Minimum 3 years’ work experience;
Proficiency in the use of office equipment - computer, fax, photocopier, and telephone system;
Must work cooperatively and effectively with others to set goals, resolve problems and make decisions to enhance organizational effectiveness: abil



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