Specialist, Call Center Performance

**Scope**: Designing and delivering training and refresher programs to employees, including new hires. Developing and maintaining training materials, such as reference manuals and bulletins. The Training Specialist role contributes to the organization's success and goals by helping improve customer service and employee performance. **Responsibilities**: -...

Designing and delivering training and refresher programs to employees, including new hires. Developing and maintaining training materials, such as reference manuals and bulletins. The Training Specialist role contributes to the organization's success and goals by helping improve customer service and employee performance. **Responsibilities**: Design,...

**Human performance specialist** - On-Call Position_ We have a place for individuals with a distinct penchant for ensuring the smooth operation of our shows and events, for conceiving remarkable products, for putting their ingenuity at the service of their team, and for contributing to the enhancement of their expertise and the development of exceptional...

Altasciences is a forward-thinking, mid-size contract research organization offering pharmaceutical and biotechnology companies a proven, flexible approach to preclinical and clinical pharmacology studies, including formulation, manufacturing and analytical services. For over 25 years, Altasciences has been partnering with sponsors to help support educated,...

Cosmetic Physician Partners is building a premier network of physician-led aesthetic clinics throughout the United States. We are seeking a Call Center Representative/Appointment Setter to make outbound calls to current and prospective clients assisting in rebooking and scheduling appointments for our clinics across the country. Schedule: Full-time,...

THIS IS NOT A REMOTE POSITION. Connect6 Group is looking to add to our expanding team! We are currently looking for Call Center/Telesales agents who will be working alongside our client TELUS, a leading wireless services provider, and will be responsible for conducting direct to consumer marketing through sales. Are you ready to join a top growing...

RESPONSIBILITIES - Develop and motivate an effective call center team - Supervise agents, which includes performance evaluations, hiring, development, coaching, and disciplining of subordinates - Plan, organize and measure efficiency of all activities in the call center to ensure that productivity standards are met - Analyze productivity reports to identify...

Responsible for leading the reservation department (Europe and North America) and for making sure that productivity and customer service standards are met. RESPONSIBILITIES - Develop and motivate an effective call center team - Supervise agents, which includes performance evaluations, hiring, development, coaching, and disciplining of subordinates - Plan,...

Responsible for leading the reservation department and for making sure that productivity and customer service standards are met. / Le titulaire du poste est responsable de diriger le service des réservations. **RESPONSIBILITIES**: Develop and motivate an effective call center team Plan, organize and measure efficiency of all activities in the call center...

THIS IS NOT A REMOTE POSITION.Connect6 Group is looking to add to our expanding team! We are currently looking for Call Center/Telesales agents who will be working alongside our client TELUS, a leading wireless services provider, and will be responsible for conducting direct to consumer marketing th

Job Summary: As a Call Center Agent / Data Entry specialist for our translation services company, you will be responsible for handling customer inquiries, coordinating translation requests, and accurately entering data into our database. **Responsibilities**: - Assist clients with inquiries related to translation services, including requesting quotes,...

**Call Center Agent** Market Pulse - Montréal, QC **English **and **Bilingual (English and French) W**ork from Home Telephone Interviewers required. We do not do sales, collections or soliciting. **What’s unique in working with us?** **. **Comprehensive online paid training program with support to prepare you for the role - Flexible schedule, we...

**Call Center Agent** Market Pulse - Montréal, QC **English **and **Bilingual (English and French) W**ork from Home Telephone Interviewers required. We do not do sales, collections or soliciting. **What’s unique in working with us?** **. **Comprehensive online paid training program with support to prepare you for the role - Flexible schedule, we...

**Call Center Agent** Market Pulse - Montréal, QC **English **and **Bilingual (English and French) W**ork from Home Telephone Interviewers required. We do not do sales, collections or soliciting. **What’s unique in working with us?** **. **Comprehensive online paid training program with support to prepare you for the role - Flexible schedule, we...

**Call Center Agent** Market Pulse - Montréal, QC **English **and **Bilingual (English and French) W**ork from Home Telephone Interviewers required. We do not do sales, collections or soliciting. **What’s unique in working with us?** **. **Comprehensive online paid training program with support to prepare you for the role - Flexible schedule, we...

**Call Center Agent** Market Pulse - Montréal, QC **English **and **Bilingual (English and French) W**ork from Home Telephone Interviewers required. We do not do sales, collections or soliciting. **What’s unique in working with us?** **. **Comprehensive online paid training program with support to prepare you for the role - Flexible schedule, we...

**Who we are**: Mad Science is the world’s leading science enrichment provider for children ages three through twelve, offering unique, hands-on science experiences and toys that are both entertaining and educational. Every year, we proudly introduce millions of children to a world of discovery, igniting their imagination in the process. **Position...

**SUPERVISOR - TEAM LEAD - MANAGER**: **WHAT’S IN IT FOR YOU**: - A flexible hybrid schedule (includes evenings and weekends) - A central office location (parking available and close to subway station) - A competitive salary - A collusive, supportive and friendly team - A professional, open and collaborative environment - An amazing opportunity to develop...

**Position Type**: Permanent, Full-time (37.5 hrs per week) **Shift type**: days, evenings, weekends, statutory holidays **Training**: Must be available for 6-12 weeks of full time training which runs from Monday to Friday, 9:00am - 5:00pm Air Canada Vacations is on the lookout for passionate individuals seeking a challenge and opportunity to grow within...

**Position Type**: Permanent, Full-time (37.5 hrs per week) **Shift type**: days, evenings, weekends, statutory holidays **Training**: Must be available for 6-12 weeks of full time training which runs from Monday to Friday, 9:00am - 5:00pm Air Canada Vacations is on the lookout for passionate individuals seeking a challenge and opportunity to grow within our...