Call Center Agent

**CTC007113 - Call Center Agent**: **Secteur industriel: Communications**: **Type d'emploi: Contract**: **Durée: Six months**: **Mode de travail: Mixed**: **Description**: IMPORTANT Allowed locations? Montreal Bilingual required? Yes Is remote work available? Hybrid (Tuesday to Saturday 9am-5pm EST) What are the top three functions of this role? (Top...

**Call Center Agent** Market Pulse - Montréal, QC **English **and **Bilingual (English and French) W**ork from Home Telephone Interviewers required. We do not do sales, collections or soliciting. **What’s unique in working with us?** **. **Comprehensive online paid training program with support to prepare you for the role - Flexible schedule, we...

**Bilingual (FR/ENG) Call Center - Hybrid** By monitoring all Field Service Route Management System activities and collaborating with Field Service Team Managers, you will be responsible for ensuring our service technicians are minimizing their travel time between customer calls. We are excited to offer a new and adaptive way of working that provides...

RESPONSIBILITIES - Develop and motivate an effective call center team - Supervise agents, which includes performance evaluations, hiring, development, coaching, and disciplining of subordinates - Plan, organize and measure efficiency of all activities in the call center to ensure that productivity standards are met - Analyze productivity reports to identify...

Responsible for leading the reservation department and for making sure that productivity and customer service standards are met. / Le titulaire du poste est responsable de diriger le service des réservations. **RESPONSIBILITIES**: Develop and motivate an effective call center team Plan, organize and measure efficiency of all activities in the call center...

**About This Opportunity**: As a full-time Bilingual Customer Solutions Agent (CSA), you are the expert in Sales and Service, in our omni-channel contact center environment, to deliver customer needs. The Customer Sales Solutions Centre (CSSC) offers exceptional world class service to customers across Canada. Our Customer Solutions Agents deepen customer...

Must live in Montreal region; Training done in-person. - Must be fluent in French and English. iSaute® is an indoor adventure park for all ages featuring trampolines, ninja warrior courses, dodgeball, climbing structures, laser mazes, virtual reality games, and more - all under one roof. **Skills and Experience**: - Fluently bilingual in French and...

Ride the next mile with us! - At Intelcom, the customer experience is at the heart of our DNA. As a Bilingual Customer Experience Center Agent, you will be responsible for answering phone calls from our business partners and customers with the goal of listening, understanding and resolving issues in a timely manner. You will have the chance to evolve within...

**CTC007194 - Project Manager, Call Center, Junior**: **Secteur industriel: Communications**: **Type d'emploi: Contract**: **Durée: Nine months**: **Mode de travail: On Site**: **Description**: - Must report to a office 2-3 days per week unless otherwise indicated. Hours per week 37.5/hr Day to day Managing the directives in the Call Center 2.0 security...

**Scope**: Designing and delivering training and refresher programs to employees, including new hires. Developing and maintaining training materials, such as reference manuals and bulletins. The Training Specialist role contributes to the organization's success and goals by helping improve customer service and employee performance. **Responsibilities**: -...

Post in French below/le poste en français ci-bas If you are looking to join one of Canada’s fastest-growing companies, goeasy is the place for you! **Certified as a Great Place to Work®,** recognized as **Canada’s Most Admired Corporate Cultures**, the **GTA's Top 100 Employers**, one of **Canada’s Top 50 Fintech’s** and **North America’s Most...

**Job Brief**: Responsible for leading the reservation department (Europe and North America) and for making sure that productivity and customer service standards are met. Résumé du poste: Diriger le service des réservations (Europe et Amérique du Nord) et veiller à ce que les normes de productivité et du service à la clientèle soient...

**Description d'emploi**: Responsible for leading the reservation department (Europe and North America) and for making sure that productivity and customer service standards are met. Résumé du poste: Diriger le service des réservations (Europe et Amérique du Nord) et veiller à ce que les normes de productivité et du service à la clientèle soient...

Who are we? GoCo is a next-generation managed service provider that offers robust and flexible business communication technology like Unified Communications, Managed Networks, and Network Security to its customers. We are a group of experienced technology entrepreneurs from different backgrounds uniting their strengths and expertise to help businesses...

Advisory services, Call centres As a customer service agent in disputes, you will answer calls from customers wishing to dispute transactions on their account. Your main mission will be to guide our clients through the dispute process, thus playing a key role in preventing fraud and protecting their financial interests. 75 per hour and we offer a program...

Located in Montreal, CGI's Payroll Service Center (PSC) offers all-in-one cloud-based solutions that simplify payroll and human capital management. As part of a dynamic team, you will contribute to the success of local businesses! We pride ourselves on our strong customer relationships and have a high rate of customer satisfaction. We are looking for a...

The incumbent is responsible for the daily planning of the call centre. As such, he must ensure that there are sufficient resources at all times according to the latest interaction volume and average handle time (AHT) trends to meet service level and productivity targets. He is also responsible for monitoring the call routing network, for revising agents’...

service center representative Are you looking for career opportunities within a global, growing real estate company? Then you might be our next Service Center Representative. Join us and be a part of our journey. **job description** Akelius is seeking an English speaking service center representative (part-time) to join the North American Service...

Service Center Representative Are you looking for career opportunities within a global, growing real estate company? Then you might be our next Service Center Representative. Join us and be a part of our journey. **job description** Akelius is seeking an English-speaking service center representative to join the North American Service Center team. The...

We are seeking a highly skilled and motivated individual to join our team as an IT Data Center Operations lead as a consultant. This contract role will be focused on a data center migration project. In this hands-on role, you will be responsible for the day-to-day operation and maintenance of our data center infrastructure. Key Responsibilities: 1....