Resident Service Coordinator

3 weeks ago


Maple, Canada Extendicare Full time

**Key Responsibilities**:

- Liaises with Residents, families, and outside agencies;
- Ensures that all appropriate contacts are established and maintained within the community in-order to maximize the availability of potential residents and to obtain feedback with regard to the services required;
- Ensures that residents and/or families are provided with all pertinent information, including a detailed tour of the facility. Develops and run pre-admission seminars and other appropriate workshops in co-operation with other staff;
- Assists with maintaining the education files of employees ensuring all mandatory Education expectations are met;
- Develop and provide education including new hire orientation throughout the calendar year for all home staff as required for all classifications;
- May be required to participate in the development of the annual business plan, operating budget, capital plan, marketing plan and continuous quality improvement;
- Provide general office support as required

**Education, Credentials and Experience**:

- Community college level courses or equivalent preferably in healthcare or social services discipline
- Certification and/or experience in Adult Education is considered an asset
- Previous experience in broader healthcare or social services setting an asset
- Demonstrate emotional intelligence in handling stressful and demanding situations
- Knowledge of operating systems considered an asset
- Proven ability to close sales and experience in working effectively with seniors in a health care environment
- Current (within 6 months) Vulnerable Position/Sector Screening (VPS)

**Job Types**: Full-time, Fixed term contract
Contract length: 6 months

**Salary**: From $49,000.00 per year

**Benefits**:

- Company events
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- RRSP match
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday
- On call
- Weekends as needed

**Education**:

- AEC / DEP or Skilled Trade Certificate (preferred)

Work Location: In person



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