Bilingual Repayment Services Specialist
2 weeks ago
AutoCapital Canada Inc. is part of privately-owned Canadian national financial services company with multiple verticals across automotive, consumer, and merchant lending portfolios. We manage the entire lifecycle of the finance receivable from credit adjudication through to contract administration, customer service, default management and post charge-off recoveries. AutoCapital Canada works with Automobile Dealer Partners to help clients finance the purchase of new and used vehicles.
When it comes to our customers, partners, and each other, we are always motivated by doing the “right thing”. We are always looking to find the best people and the right methods that allow us to meet this goal and look to the future for growth.
What your day and week could look like
Reporting to the Director, Servicing Operations, a Bilingual Repayment Servicing Specialist plays an essential role in supporting customers through the repayment lifecycle of their financing account(s). This includes:
- Ongoing stewardship of a dedicated segment of customer accounts.
- Achieving a high-volume of communication and attempted communication over a combination of inbound and outbound telephone calls.
- Assisting customers with mid-term changes to their accounts.
- Maintaining accurate records of communication and contact information.
- Facilitating win/win outcomes for customers who have become past-due.
- Resolving product, service and repayment issues by clarifying, investigating, explaining, documenting and following-up on actions taken.
**What you bring**:
- Three (3) years customer service and collection experience in consumer lending environment (banking/financial services).
- Fluent ability to write and speak business information in English and French
- Satisfaction in achieving a high degree of accuracy within a fast-paced environment
- Ability to juggle competing priorities with a sense of urgency
- Motivation and drive towards continuous learning and growth within your role and the company
- Dependability and self-motivation
- Proficiency with lending software and Microsoft tools - Intermediate to advanced user experience with Excel, Word, and Outlook
- Upbeat and results-oriented team contributions
- Confidence at problem solving, negotiating, and common-sense decision making
- Analysis and logic with the ability to weigh risks
- Creative thinking “outside the box” to solve problems
- Outstanding ability build rapport over the telephone
- Commitment to providing ‘Raving Fan’ customer service
- Experience in an Auto Financing is an asset
**What you can expect from us**
Our Employee Experience is aimed at supporting and inspiring our talented team through:
- A passionate team dedicated to the support and empowerment of others
- An environment where creative, innovative thinking is encouraged
- Health and dental coverage for you and your family
- Time off to re-energize with a starting vacation entitlement of 15 days/year as well as personal days
**Additional Information**
- To be considered for employment you will need to successfully pass a criminal background check, and validation of your work experience.
Next Steps
AutoCapital Canada is an equal opportunity employers and value diversity. We are committed to building and evolving a team reflecting a variety of backgrounds, perspectives, and skills.
**Job Types**: Full-time, Permanent
**Benefits**:
- Dental care
- Extended health care
- Paid time off
- RRSP match
- Vision care
Schedule:
- 8 hour shift
Supplemental pay types:
- Bonus pay
Work Location: One location
-
Repayment Services Specialist
5 days ago
Mississauga, Canada CanCap Management Inc. Full timeCanCap Management Inc. is a privately-owned Canadian national financial services company with multiple verticals across automotive, consumer, and merchant lending portfolios. We manage the entire lifecycle of the finance receivable from credit adjudication through to contract administration, customer service, default management, and post charge-off...
-
Collections Specialist
4 weeks ago
Mississauga, Canada Cancap Group Inc Full timeCanCap Management Inc. is a privately-owned Canadian national financial services company with multiple verticals across automotive, consumer, and merchant lending portfolios. We manage the entire lifecycle of the finance receivable from credit adjudication through to contract administration, customer service, default management, and post-charge-off...
-
Repayment Counsellor
7 days ago
Mississauga, Canada Finastra USA Corporation Full time**Responsibilities**: **What will you contribute?** We’re incredibly proud of the work we do to support all National Student Loan recipients across Canada servicing over 2.2 million accounts for Canadians! We provide best-in-class service on behalf of our largest client, the Government of Canada and many Provinces and Financial Institutions. In your role...
-
Credit & Collections - Bilingual
4 weeks ago
Mississauga, Canada TIP Trailer Services Management B.V Full time**Credit & Collections - Bilingual** **Position**:Credit & Collections - Mississauga, ON **Location**:1880 Britannia Road East, Mississauga, ON, L4W1J3 **Reporting to**: Billing and Credit Manager **Job Status**:Full-time Take your career to new heights and join TIP Group, a top equipment service provider in Canada and Europe! Our trailer leasing, rental,...
-
Bilingual Talent Acquisition Specialist
4 weeks ago
Mississauga, Canada ClaimsPro LP - Shared Services Full timeCompany: ClaimsPro LP - Shared Services Bilingual Talent Acquisition Specialist - bilingue de l'acquisition de talents (REMOTE) We are currently looking for a Bilingual Talent Acquisition Specialist (English and French) who enjoys working in a dynamic environment. This is a contract to convert to full-time role. There is a possibility to hire someone...
-
Bilingual Credit Collections
1 day ago
Mississauga, Canada TIP Group Full timeTake your career to new heights and join TIP Group, a top equipment service provider in Canada and Europe! Our trailer leasing, rental, maintenance, and repair services, keep transportation and logistics moving smoothly. Our global reach connects industries and economies. As a Bilingual Credit Collections, you play a vital role within our team. You will be...
-
Bilingual Credit Collections
2 days ago
Mississauga, Canada TIP Group Full timeTake your career to new heights and join TIP Group, a top equipment service provider in Canada and Europe! Our trailer leasing, rental, maintenance, and repair services, keep transportation and logistics moving smoothly. Our global reach connects industries and economies. As a Bilingual Credit Collections , you play a vital role within our team. You will...
-
Bilingual Credit Collections
2 weeks ago
Mississauga, Canada TIP Group Full timePosition: Credit & Collections Location : 1880 Britannia Road East, Mississauga, ON, L4W1J3 Reporting to: Billing and Credit Manager Job Status: Full-time Take your career to new heights and join TIP Group, a top equipment service provider in Canada and Europe! Our trailer leasing, rental, maintenance, and repair services, keep transportation...
-
Bilingual Talent Acquisition Specialist
2 days ago
Mississauga, Canada Aramark Canada Full timeBilingual Talent Acquisition Specialist Aramark Canada is recruiting a Bilingual Talent Acquisition Specialist to recruit for our Operations and Culinary based roles in the field. This position will focus on bilingual positions in our Eastern region, specifically Quebec and the Maritime provinces.
-
Bilingual Client Intake Specialist
4 weeks ago
Mississauga, Canada Bayshore HealthCare Full timeBayshore HealthCare is one of the country’s leading providers of home and community health care services and is a Canadian owned company. Bayshore HealthCare is proud to showcase its achievement as a Platinum member of Canada’s Best Managed Companies Program every year since 2006. The Bilingual Intake Specialist, under the direction of the immediate...
-
Bilingual Technical Support Specialist
4 weeks ago
Mississauga, Canada Match Retail Full timeOverview: **Job Title: Bilingual Technical Support Specialist** Reporting to: IT Director Salary Range: $55,000 - $65,000 CAD Location: Mississauga, Ontario, Canada (In office) Number of Openings: 2 **Job Type**: 1 Full-Time Permanent/ + 1 Full-Time Contract (12 months) **Overview**: Are you seeking a dynamic role that keeps you engaged every day? If...
-
Benefits and Onboarding Specialist
2 weeks ago
Mississauga, Canada Liftow Limited Full timeAre you a recent HR graduate who is fluent in French and is excited about enhancing the employee experience? Do you want to make meaningful contributions to a dynamic HR team? Are you outgoing, approachable and have a strong sense for customer service? If you answered yes to the above, we would like to hear from you! **What we offer**: - Competitive...
-
Process and Continuous Improvement Specialist
3 weeks ago
Mississauga, Canada Strongco Full timeProcess and Continuous Improvement Specialist (bilingual)Province: Ontario Branch: Mississauga Employment Type: Full Time Number of Positions: 2 Share: January 10, 2024 Process and Continuous Improvement Specialist (bilingual)SUMMARYNors Group is seeking a Corporate Process & Continuous Improvement Specialist to join our esteemed team. We are searching...
-
Process and Continuous Improvement Specialist
3 weeks ago
Mississauga, Canada Strongco Full timeProcess and Continuous Improvement Specialist (bilingual)Province: Ontario Branch: Mississauga Employment Type: Full Time Number of Positions: 2 Share: January 10, 2024 Process and Continuous Improvement Specialist (bilingual)SUMMARYNors Group is seeking a Corporate Process & Continuous Improvement Specialist to join our esteemed team. We are searching...
-
Process and Continuous Improvement Specialist
4 weeks ago
Mississauga, Canada Strongco Full timeProcess and Continuous Improvement Specialist (bilingual)Province: Ontario Branch: Mississauga Employment Type: Full Time Number of Positions: 2 Share: January 10, 2024 Process and Continuous Improvement Specialist (bilingual)SUMMARYNors Group is seeking a Corporate Process & Continuous Improvement Specialist to join our esteemed team. We are searching...
-
Process and Continuous Improvement Specialist
6 hours ago
Mississauga, Canada Strongco Full timeProcess and Continuous Improvement Specialist (bilingual)Province: Ontario Branch: Mississauga Employment Type: Full Time Number of Positions: 2 Share: January 10, 2024 Process and Continuous Improvement Specialist (bilingual)SUMMARYNors Group is seeking a Corporate Process & Continuous Improvement Specialist to join our esteemed team. We are searching...
-
Bilingual Patient Services Specialist
7 days ago
Mississauga, Canada McKesson Canada Full timeMcKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a...
-
Bilingual Patient Services Specialist
1 week ago
Mississauga, Canada McKesson Full timeMcKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a...
-
Bilingual Patient Services Specialist
4 weeks ago
Mississauga, Canada McKesson.com Full timeMcKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a...
-
Bilingual Virtual Technical Support Specialist
2 weeks ago
Mississauga, ON, Canada SOTI Inc Full timeTechnical Support Specialist, Level 1 (Bilingual - Portuguese Speaking) page is loaded Technical Support Specialist, Level 1 (Bilingual - Portuguese Speaking) Apply locations Mississauga, Canada – Meadowvale Office (HQ) time type Full time posted on Posted 2 Days Ago job requisition id R07737 SOTI is committed to providing its employees with endless...