Sales Coach Manager

5 days ago


Vancouver, Canada Cruise Connections Canada Full time

**Position: Sales Coach Manager**

**Cruise Connections Canada | Vancouver, BC**

**This is You**

You are a highly-driven sales professional with excellent strategic and analytical skills, extensive sales and customer service experience, and outstanding communication and interpersonal skills. You have a superior understanding of sales techniques and the ability to motivate employees of varying seniority maximizing the sales team’s performance. You build a solid structured coaching environment. You love travel and if you have retail experience, even better. We would like to meet you. This is a full-time job opportunity.

**This is Us**

Cruise Connections is the largest single-location Cruise Retailer in Canada.

For 30 years, our family of vacation architects have continually strived to create unique and personalized travel experiences. **“One Guest at a Time ”** We are grounded by a deep appreciation for the precious nature of our guests’ vacation time, and a passion for exceeding their expectations.

We are a full-service agency. From cruises and flights, to hotels, tours and travel insurance — our experienced and dedicated team is committed to delivering a differentiated guest experience.

**Duties and Responsibilities**

As a seasoned sales coach, you will:

- Set learning and financial objectives for the team
- Identify areas of improvement in the sales team
- Monitor sales performance of the team, maximize and help meet sales targets
- Onboard and Train new hires in the sales team
- Identify individual and team training needs
- Organize coaching sessions, develop and update educational materials and training programs (including presentations, sales scripts, case studies, videos, role-playing) to align with the organization’s approach and objectives
- Gather feedback on all training programs from trainees and the leadership team
- Monitor costs of training program
- Maintain a healthy relationship with employees and be approachable with any sales-related issues
- Provide helpful advice in coping with job-related challenges
- Stay up-to-date with market trends and the best practices
- Design and present reports to the Leadership Team

**Job Requirements/Qualifications**
- Bachelor’s degree in Business, Human Resources, Marketing, Training or relevant field preferred
- 5 years of proven experience as a Sales Coach or similar role
- Training and Development certification preferred
- Proficient with sales procedures and the best practices
- Strong leadership and training skills
- Knowledge of high-performance management methods
- Strong knowledge of training-related software, e-learning platforms and role-playing activities
- Excellent strategic, analytical, problem-solving and decision-making skills
- Excellent verbal and written communication skills
- Superior customer service experience
- A keen eye on details
- Travel-related retail job experience an asset

**Salary and Benefits**:

- C$70,000 annual salary + performance bonus
- Extended Medical, Dental and Vision Benefits
- Vacation Benefits
- Social Events
- Travel opportunities
- Well-Appointed Vancouver downtown office

**Salary**: From $70,000.00 per year

**Benefits**:

- Company events
- Dental care
- Extended health care
- On-site gym
- RRSP match
- Vision care

Flexible Language Requirement:

- French not required

Supplemental pay types:

- Bonus pay
- Commission pay

COVID-19 considerations:
Cruise Connections is compliant to WorkSafe BC Health Protocols keeping the safety and health of its employees a priority.

Ability to commute/relocate:

- Vancouver, BC: reliably commute or plan to relocate before starting work (preferred)

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- Sales management: 7 years (preferred)

Work Location: In person


  • Sales Associate Ii

    7 months ago


    Vancouver, Canada Coach Full time

    Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—for you to be yourself in. Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what’s possible. A...


  • Vancouver, Canada Coach Full time

    Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—for you to be yourself in. Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what’s possible. A...

  • Sales Associate Iii

    7 months ago


    Vancouver, Canada Coach Full time

    Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—for you to be yourself in. Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what’s possible. A...

  • Sales Associate Ii

    6 months ago


    Vancouver, Canada Coach Full time

    Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—for you to be yourself in. Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what’s possible. A...


  • Vancouver, Canada Coach Full time

    Coach is a leading design house of modern luxury accessories and lifestyle collections, with a long-standing reputation built on quality craftsmanship. Defined by a free-spirited, all-American attitude, the brand approaches design with a modern vision, reimagining luxury for today with an authenticity and innovation that is uniquely Coach. All over the...


  • Vancouver, Canada Coach Full time

    Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—for you to be yourself in. Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what’s possible. A...


  • Vancouver, Canada Coach Full time

    Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—for you to be yourself in. Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what’s possible. A...


  • Vancouver, Canada Coach Full time

    Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—for you to be yourself in. Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what’s possible. A...


  • Vancouver, Canada Coach Full time

    The Sales Support Associate role is an integral part of the store’s overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving a lasting impression on our customers through friendly, efficient interactions at our cash wrap and a well-maintained sales floor. Accurate and effective work,...


  • Vancouver, Canada Coach Full time

    Selling and Service - Understands organizational objectives and makes decisions that align with Company priorities and values - Endorses, models and develops team to deliver Coach’s Selling and Service expectations - Manages sales strategies, initiatives and growth across all categories - Flexes store business strategies and personal selling techniques to...


  • Vancouver, Canada Coach Full time

    Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—for you to be yourself in. Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what’s possible. A...

  • Lead Supervisor I

    8 months ago


    Vancouver, Canada Coach Full time

    The Lead Supervisor role is an integral part of the store’s overall success; modeling the behaviors needed to directly impact all aspects of our Company’s business: Sales and Operational Processes. This individual shows exemplary performance behaviors, not only with work performed, but by representing Coach at its highest standards. They serve as a true...


  • Vancouver, Canada Coach Full time

    Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—for you to be yourself in. Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what’s possible. A...


  • Vancouver, Canada Endgame Coaching Full time

    **Role overview** Our hybrid role empowers coaches to build their own coaching business with ease. You'll have everything you need to grow, including a ready-made training calendar, learning platform, and billing system. Say goodbye to the hassle of starting from scratch and hello to the freedom of entrepreneurship! As a Real Estate Sales Coach, your...

  • Fitness Sales Coach

    7 months ago


    Vancouver, Canada Curves Full time

    The Curves Coach reports to the franchisee and is responsible for helping members build a healthy lifestyle; guiding members toward their goals, supporting them each step of the way and celebrating every victory. Coaches are expected to meet all performance expectations, service standards,and operational procedures. Coaches must be motivated by a commission...

  • Fitness Sales Coach

    7 months ago


    Vancouver, Canada Curves 125146 Full time

    The Curves Coach reports to the franchisee and is responsible for helping members build a healthy lifestyle; guiding members toward their goals, supporting them each step of the way and celebrating every victory. Coaches are expected to meet all performance expectations, service standards,and operational procedures. Coaches must be motivated by a commission...


  • Vancouver, Canada Sales Focus Inc. Full time

    If you are looking to join a company that has worked in the Sales Industry for over 25 years, has helped grow companies across the US, look no more. **Sales Focus Inc.,** the leading provider of Sales Outsourcing is looking for dedicated sales reps that want to grow in the hottest industry on the market! Our client, **Canada Maintenance Protection, **has...


  • Vancouver, Canada Advantage Sales Network Full time

    As our Account Manager, you play a key role in supporting and developing agency operations through outbound prospecting, client contact and sales activities for all of British Columbia. We are looking for an energetic self starter with 2 to 5 years of electric motor/mechanical power transmission product sales experience to drive sales and provide optimal...

  • Sales Manager

    6 months ago


    Vancouver, Canada Moore & Russell Heating and Air Conditioning Full time

    We are a dynamic and fast-paced organization that's looking for a hyper sales-focused individual with previous sales management experience and a proven track record of building, improving and leading successful B2C sales teams. You should have an entrepreneur spirit and the drive to build something no matter what it takes. As a Sales Manager, you will have...

  • Territory Manager

    7 months ago


    Vancouver, Canada ROUTE88 Sales Full time

    **Company description** **Job description** **What Are The Qualifications**: - 2+ Years Experience in Foodservice Sales - Well connected to distributors and larger end-users, including chain accounts - A mature and goal-oriented person - Have the ability to work independently and manage time efficiently - Have a business and entrepreneurial mindset -...