Business Operations

2 weeks ago

Toronto, Canada Homebase Open Positions Full time

**About Us**:

Our mission is to make hourly work easier for local businesses and hourly workers. Homebase currently serves more than 100,000 small (but mighty) businesses with everything they need to manage their hourly teams: employee scheduling, time clocks, payroll, team communication, hiring, onboarding, and compliance. Just don't call us "Human Capital Management." We have built tools for the busiest businesses, so owners and employees can spend less time on bullsh*t and more time on what matters. The Homebase team brings small business expertise from Intuit, Square, OpenTable, Yelp, Gusto, and First Data. Homebase is backed by leading venture investors Bain Capital Ventures, Baseline Ventures, Cowboy Ventures, Khosla Ventures, Plus Capital, and GGV Capital.

**We're currently hiring in Houston, TX, Denver, CO, and Toronto, CA.**

**Diversity, Equity, and Inclusion at Homebase**:

- At Homebase, we take pride in fostering a welcoming space where every Homie of every gender, age, orientation, culture and walk of life can be their full selves. Diverse perspectives empower us to build the best-in-class platform for small businesses and hourly shift workers. We recognize that experience comes in many forms, so if you think you're close to what we're looking for (even if you don't meet 100% of the qualifications), we encourage you to apply

**Why We Need You**:

- As a Biz Ops & Strategy Analyst, you will work directly with the Manager of Biz Ops & Strategy, VP of Sales & Support, VP of Growth, and Chief Revenue Officer to conduct analyses to generate data-driven decisions that will impact and shape Homebase's business priorities and Sales/GTM strategies.
- Alongside the Manager of Biz Op & Strategy and relevant C-suite executives, you will play a crucial part in managing business performance of several teams within the Sales & Support Organization
- Diagnose and pinpoint areas for improvement within the Sales & Support organization (eg. GTM opportunities, customer segmentation, pipeline optimization, call routing, workforce management etc.) as you evaluate the company's business health and performance.
- Develop sales funnel analytics to inform Sales leaders of incremental improvement opportunities within product lines and customer segments.
- Build dynamic revenue and cost forecasts to inform the near and long-term business outlook based on sales/support staffing, seasonality, new pricing and packaging, and other business events.
- Develop and maintain financial models, complex SQL queries, and Looker dashboards.
- The role will require you to maintain a delicate balance between addressing short-term high-priority tactical business needs with pioneering longer-term initiatives requiring "big-picture" thinking.
- Conduct rigorous analyses of Sales and Customer Support performance across business units and product lines and provide data-driven insights for weekly, monthly, quarterly, and annual reports.
- Prepare board materials and executive-level presentations that clearly and succinctly communicate the overall health of Homebase's Sales and Customer Support functions.

**Experience and Attributes You Bring**:

- 2-3 years of experience in management consulting, investment banking, private equity, venture capital, corporate finance, or in biz ops & strategy at a high-growth startup
- Excellent financial modeling and presentation skills (e.g., Excel, Google Sheets, Google Slides)
- Experience with SQL, Looker, or other data visualization tools
- Experience in evaluating and forecasting SaaS Sales and Customer Support is considered an asset.
- Strong communicator who can effectively convey complex analyses to a broad set of people
- A structured thinker who is data-driven and has a bias for action
- Track record of success in working cross-functionally, identifying and resolving issues independently, and generating results
- Fundamentally curious and relentless in understanding the "why"
- Possesses a sense of urgency in line with our value of "No Day Wasted"
- A lover of local businesses - supporting and building great products for them
- Must be able to work in office Tuesday & Wednesday

**Interview Process**:

- Meet the Talent Team w/Alex Villanueva
- Meet the Hiring Manager w/Jack Bieble
- Case Presentation: Building a Sales Forecast w/ Jack B., Ray S., & Nick M.
- Meet our Leaders w/ Cole Schofield

**What We Offer You**:

- Stock Options - Everyone is an Owner
- Comprehensive Insurance Plans
- 401(k) Program + 4% Company Match
- Top-of-the-line Equipment & Stipend for Workspace Setup
- Hybrid Schedule - Work from Home: Mon, Thurs, & Fri
- High-quality Campuses & Coworking Spaces in Houston, San Francisco, Denver, and Toronto
- Accrued PTO, Annual Paid Holidays & Paid Volunteer Time Off
- Annual Holidays and Accrued PTO
- A Dynamic, Well-connected, Productive team
- Team Offsites & Monthly Opportunities to Engage with fellow Homies

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