Strategy & Operations Manager, Business Operations

2 weeks ago


Toronto, Canada Clutch Canada Full time

At Clutch, we are reinventing the way Canadians buy and own cars. We had enough of traditional dealerships that took advantage of customers and knew that we could build an incredible car-buying experience while leaving a positive impact on the communities we serve. Recently named one of the Fastest Growing Canadian Companies by the Globe & Mail and one of the Top Canadian Startups by LinkedIn, we're looking to add to our great team of people who embrace hard things, think like owners, and love to help their teammates.

We pride ourselves on our high-quality certified vehicles, great prices, and customer experience. By visiting clutch.ca, customers can browse a large selection of high-quality vehicles, buy a car that's right for them, and enjoy seamless delivery - all from the comfort of their home.

Founded in 2016, Clutch is headquartered in Toronto and services Alberta, British Columbia, Nova Scotia, New Brunswick, Saskatchewan, Ontario, and Prince Edward Island. It is backed by a number of world-class investors including D1 Capital Partners, Canaan, BrandProject, Real Ventures, Upper90, FJ Labs, Global Founders Capital, and Azure Capital Partners.

**About the role**:

- Clutch is looking for a _**_Business Operations Manager _**_to join our high-performing BizOps team We work with every function at Clutch to deliver objective analysis and insights, drive cross-functional initiatives forward, and execute on strategic projects._
- You are self-motivated, curious, analytical, and excited to support the growth of Clutch by tackling complex and ambiguous challenges using a broad set of skills and knowledge. You're willing to step outside of your comfort zone and wear many hats in order to achieve results. You will report directly to the Head of Finance & Business Operations, but also work closely with executive leaders._
- In this position you will have autonomy in managing and driving key operational and special projects across the business, and are expected to take _**_full ownership from inception to execution_**_. You will also be responsible for driving the operating rhythm of the business, and pushing forward strategic initiatives by synthesizing insights, making recommendations, building consensus among senior leaders, setting actionable plans, and monitoring performance._

**What you'll do**:

- Driving the operating rhythm of the business (e.g., creating presentations for executive / board / internal team meetings, driving operating cadence, owning organizational communication)
- Analyzing financial and operational data and communicating key insights to management to inform strategic decision making
- Building consensus among leadership across Clutch (including Operations, Marketing, Revenue, Supply, Product) to push forward strategic initiatives
- Executing on special projects including marketplace expansion, launching new business lines, and optimization of day-to-day operations
- Forecasting and planning to help set company-wide objectives, analyze strategic rationale, and assess P&L impact of various business initiatives

**We're looking for**:

- 2+ years of experience in strategy/management consulting, investment banking, corporate development, or 3+ years at a high-growth technology company in a BizOps, Strategic Finance, or Strategy role
- You are capable of producing financial models and high-quality presentations with mínimal guidance or supervision
- Excellent proficiency with Google Sheets and/or Excel, Google Slides and/or Powerpoint
- Strong ability to communicate effectively with all levels of the organization and build strong working relationships
- Experience in a high-growth, fast-paced, and operationally intensive environment
- Strong attention to detail and track record of high quality output
- Comfort with ambiguity and an ever-evolving business environment
- Proficiency with SQL is a plus

**Why you'll love it at Clutch**:

- Autonomy & Ownership - create your own path, and own your work
- Competitive Compensation and Equity Incentives
- Generous Time Off Program
- Learning Budget - for whatever YOU want to learn
- Health & Dental Benefits


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