Housing Worker

4 weeks ago


Toronto, Canada Fred Victor Full time

**INTERNAL/EXTERNAL**

**Job Title**: Housing Worker
**Program**: Intensive Outreach Team
**Position Type**: Bargaining Unit, Full‐Time, Permanent
**Number of Positions: 1**_ _
**Rate**: $28.68 per hour
**Vacation**:4 weeks** **to start

**Benefits**:Group benefits with Life Insurance, AD&D, Extended Health, and Dental Care with

premiums 100% paid by the employer, LTD with premiums 100% paid by employees; paid
sick leave and float day

**RRSP**:RRSP with 6.5% employer contribution and 4% employee contribution after successful
completion of probation

**Hours**:37.5 hours per week***
**Supervisor**:Senior Manager, Intensive Outreach Programs***
**Posting Date**: May 27, 2024
**Application Deadline**: June 7, 2024_ _
**Location**: 800 Bay Street, Toronto

**Why Fred Victor?**
For over 125 years, Fred Victor has been a leader in helping people rebuild their lives in Toronto. Our mission is to
improve the health, income and housing stability of people experiencing poverty and homelessness. We are
committed to ending homelessness, one person at a time.

The Intensive Outreach Team is a newly funded community mental health program that provides direct service to
homeless individuals living with mental health, health, and addiction issues in the Mid-West & Downtown East
Toronto shelter system. These mental health issues may impact the individual’s ability to be housed, linked to
appropriate supports and services, attend to their recovery, or receive financial entitlements. The work is client
directed and done in partnership with the client. The team comprises a multidisciplinary team working in
partnership to provide a specialized service to clients. Our work is grounded in the lived experience of the clients
and the communities we serve and the principles of anti-racism, anti-oppression, equity, social determinants of
health, and excellence. We are agile, learning, and always willing to try innovative things. We provide high-quality
case management services and housing stabilization services to homeless individuals in the community with severe
& persistent mental health difficulties.

**Does this sound like work you want to be a part of?**
We offer an opportunity to join a diverse team of caring professionals in a high-energy, supportive, and
collaborative work environment and a chance to make a difference. With over 60 programs and 22 sites, there are
lots of opportunities to grow your career with us. Many members of the management team started in relief and
front-line roles.

**What You Will Do**:

- The Housing Worker will help build housing first case plans for clients that are homeless and experiencing

complex mental health issues.
- They will report to the Manager of the Intensive Outreach Program.
- Engage with the tenant/clients to explain the assessment process and the role of the Housing Support

Worker.
- Assess the tenant/client’s community support needs and wishes (i.e. daily living skills, housing, finances,

social networks vocational and educational goals and environmental resources).
- Conduct comprehensive psychosocial assessments with clients who may be eligible for housing.
- Based on tenants/client’s needs and goals, develop a recovery-oriented plan with the tenant/client and

provide support services which include but are not limited to: mental health support, independent living
skills, budgeting, social skills teaching, social recreational activities, advocacy and family education, crisis
management, and discharge/termination of service plans.
- Work collaboratively with the tenants/client’s treatment support network and other relevant service

providers to create Mental Health Support, Crisis Plan and follow-up.
- Provide crisis intervention when needed.
- Work as a member of a team with other Housing Support Workers, Mental Health Court Workers, Case
- Managers and other community workers to ensure the program operates efficiently and effectively.- Refer and link clients to appropriate mental health and other community services as needed.
- Maintain program and agency documentation as per policies.
- Maintain confidentiality as per “Personal Health Information Protection Act.”
- Work with the Program Manager to identify and meet professional development needs.
- Participate in agency and other meetings and initiatives as appropriate.
- Develop and maintain collaborative relationships with key supports and resources in the community.
- Develop and maintain open and effective working relationships with lead partner agencies.

**What You Bring to the Team**:

- A degree/diploma or traditional training in health or social services.
- At least two years of significant work experience with people with serious mental health problems.
- Extensive experience working with traditional and non-traditional mental health services, which may provide

support to individuals with serious mental health issues.
- A demonstrated ability to communicate respectfully and effectively with a range


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