Manager, Social and Civic Engagement

6 months ago

Vancouver, Canada MOSAIC Full time

**MOSAIC operates on the traditional and unceded Coast Salish Territories, the ancestral lands of the sḵwx̱wú7mesh (Squamish), sel̓íl̓witulh (Tsleil-Waututh), xʷməθkʷəy̓əm (Musqueam), qiqéyt (Qayqayt), sc̓əwaθən məsteyəx (Tsawwassen), kʷikʷəƛ̓əm (Kwitwetlam), q̓ic̓əy̓ (Katzie), qʼʷa:n̓ƛʼən̓ (Kwantlen), SEMYOME (Semiahmoo) and Matsqui nations where we are privileged to carry out our mission.**

**WHY YOU SHOULD WORK WITH US**:
MOSAIC is one of Canada’s largest settlement non-profit organizations. Our newcomer services change the lives of immigrants, refugees, and individuals from diverse backgrounds in Greater Vancouver and throughout BC. For the past 45 years, MOSAIC has worked to strengthen communities by advocating for positive changes and supporting newcomers in building their new lives in Canada. As an employer, we are committed to fostering a diverse and inclusive workplace where employees can trust that their skills and contributions are valued. We advocate for and promote equitable employment opportunities for women, Indigenous Peoples, people with disabilities, persons of diverse sexual orientation, gender identity or expression (2SLGBTQI+), and racialized individuals. We have been recognized in the 2019 List of Best Workplaces in Canada (100-999 employees), the 2020 List of Best Workplaces Managed by Women, and the 2021 List of Best Workplaces in Canada (100-999 employees) by the Great Place to Work® Institute. Our employees benefit from many diverse perspectives, taking part in training opportunities for career growth.

Today the organization engages and serves over 26,000 clients per year at 47 service and community locations in Greater Vancouver through a wide range of high-quality settlement and integration programs including services geared towards youth and family, interpretation and translation, language and workplace training, counselling, and employment. As a certified living wage employer and a CARF-accredited organization, MOSAIC is among the country’s largest immigrant-serving organizations and enjoys a superb reputation, a solid financial position, and a hugely compelling mission.

**JOIN OUR TEAM**

**POSITION **SUMMARY**:
The Manager leads all aspects of their program(s) and service(s) from proposal writing to wind-down. The Manager plans,

coordinates, develops, and delivers systems and processes that support the efficient and effective delivery of program(s) and service(s), and ensures contract outcomes are met. The Manager leads and supports program staff, liaises with funders and community partners, and pursues ongoing funding for program(s) and service(s).

As part of the Centre for Diversity, the Manager promotes and facilitates social and civic engagement among immigrants as a crucial part of their integration into Canadian society, including, but not limited to, the activities of the Social and Civic Opportunities: Pathways to Equity Program (SCOPE) and the development of online asynchronous social and civic engagement modules. This role also includes managing the delivery of community engagement activities and capacity-building initiatives with immigrant communities.

**KEY DUTIES AND RESPONSIBILITIES**:

- Ensure existing and new programs and services are consistent with organization values, and mandate/mission.
- Monitor projects against milestones, report and inform funders, partners and clients of delays or issues
- Provide analytical data and recommendations to the Senior Manager or Director to track performance and improvements.
- Establish and track targets.
- Work collaboratively with the Marketing and Communications department to maintain an online presence (e.g., website, social media, etc.)
- Work with the Senior Manager or Director and other programs to identify needs, develop new initiatives, and identify relevant funding.
- Manage finances, and resources, and develop project/program budgets.
- Manage employee development and performance.
- Develop and manage strategic relationships with funders and community partners.
- Maintain an up-to-date understanding of developments that may affect current business and operational plans. Regularly inform the Senior Manager or Director on the progress toward objectives.
- Ensure timely, accurate completion of narrative and data reports.
- Convene and manage national, regional, and local collaboration and advisory committees as required.
- Coach, mentor, train, and provide growth opportunities.
- Supervise direct reports, and authorize work schedules, overtime, time off, and leaves of absence as needed.
- Develop new online services and resources in collaboration with other programs.
- Develop and maintain a process for creating, revising, and distributing promotional material.
- Develop and implement a client and community Outreach Plan.
- Ensure implementation of MOSAIC’s policies and procedures
- Ensure the implementation of MOSAIC’s strategic plans, programs, and projects

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