Front Desk Receptionist
4 months ago
**Patient Experience Coordinator / Front Desk Receptionist**
Niagara Health & Rehab Centre is seeking a part time Patient Experience Coordinator (PEC) to join our multidisciplinary practice in St. Catharines. Our award-winning team is dedicated to working together to create a welcoming environment for all. Our mission is to help our patients and clients feel their best, to get back to doing what they love
Reporting to the Clinic Co-Owners and the Patient Experience Lead, you will be joining an administrative team that is responsible for creating a strong relationship between our clinic practitioners and patients. Using exceptional customer service and multitasking skills, the PEC role provides administrative support and maintains clinic flow in a friendly, enthusiastic and professional manner.
About Us:
NHRC is currently a ~ 7000 square foot facility dedicated to providing our patients and clients the best evidence-informed care available. By incorporating treatment areas, state of the art technology and a fully equipped gym space for training and rehab, NHRC is able to assess, treat and rehabilitate virtually any musculoskeletal injury.
Our Services:
- Physiotherapy
- Pelvic Physiotherapy
- Chiropractic
- Osteopathy
- Massage Therapy
- Concussion Management
- Acupuncture
- Holistic Nutrition
- Strength & Conditioning
- Personal Training
- Advanced Gait Assessment
Primary Responsibilities:
- Optimizing the patient experience by demonstrating exceptional customer service skills with every interaction
- Booking patient appointments, collecting intake information and utilizing practitioner schedules
- Collecting payments and submitting to third-party payors such as Extended Health Care providers
- Working collaboratively within our administrative team by being friendly, coachable, dependable and positive
- Supporting a team of 15 clinical staff, with administrative matters
Qualifications:
- Post-secondary diploma/certificate in office or medical administration - or - equivalent work experience
- Excellent customer service and telephone skills
- Strong written communication
- Experience in a physiotherapy clinic or other clinical environment is an asset
- Ability to work in a team environment and complete tasks efficiently
- Ability to multitask, maintaining composure and a positive demeanor - particularly during peak busy times in clinic
- Outgoing
- Empathetic
- Adaptable
- A multitasker
- Team-oriented
- Engaging and approachable
- Organized
- Patient
- Passionate
- Fun
- Enjoys a fast paced environment
**Job Type**: Part time, permanent (25-30 hours/week) with potential for full time in the future
Location: In-person
**Salary**: $17.00 - $18.00 per hour
Schedule:
- Our clinic is open during the week from 8am to 7pm, and on Saturdays from 8am-2pm.
- Availability to work a variety of morning, afternoon or evening shifts is an asset.
Perks:
- Company-sponsored team-building events and socials
- On-site gym
- On-site parking
- Paid time off
**Job Types**: Part-time, Permanent
Pay: $17.00-$18.00 per hour
Expected hours: 25 - 30 per week
Additional pay:
- Overtime pay
**Benefits**:
- On-site gym
- On-site parking
- Paid time off
Flexible language requirement:
- French not required
Schedule:
- Day shift
- Evening shift
Work Location: In person
-
Front Desk Receptionist
2 weeks ago
St. Catharines, Canada Reach Out Niagara Family Support Services Full timeWe are looking to hire a front desk receptionist on a full-time basis. We are seeking a talented, organized and friendly individual with preferably front desk office experience (not necessarily required). This position involves patient intake and processing, handling of new clients and emergency calls, accepting payments, and ensuring an overall positive...
-
Front Desk Receptionist
7 months ago
St. Catharines, Canada Cannon Greco Management Full timeRECEPTIONIST POSITION Full time receptionist required for busy property management office. Duties include, but are not limited to: - Answer incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel - Greet all clients/walk ins with a positive and courteous manner - Receive payments, record receipts - Drop mail...
-
Front Desk Receptionist
4 months ago
St. Catharines, Canada Lakeshore Chiropractic Group Full time*Job Summary* *Responsibilities* - Greet and welcome guests in a friendly and professional manner - Answer and direct phone calls promptly - Manage incoming and outgoing mail and packages - Schedule appointments and maintain calendars - Assist with administrative tasks such as filing, data entry, and proofreading documents - Handle patient inquiries and...
-
Front Desk Receptionist
3 months ago
St. Thomas, Canada Care Chiropractic Full time**Overview** **Responsibilities**: - Greet and assist patients and visitors as they arrive at the front desk. - Schedule appointments, process payments and Insurance billings - Perform data entry tasks accurately and efficiently. - Maintain organized records and files, ensuring all documentation is up to date. - Handle clerical duties such as proofreading...
-
Full-time Front Desk Receptionist
1 week ago
St. Catharines, Canada Maverick Studio for Men - Pen Centre Full timeMaverick Barber Studio - Pen Centre is looking for a new member to add to their front desk team! Some of the duties include: - Answering telephone and taking appointments - Greeting clients at the door upon entrance - Cashing clients out - reliable - team player - friendly **Job Types**: Full-time, Permanent **Salary**: From $17.00 per...
-
Front Desk Receptionist
4 months ago
East St. Paul, Canada Enhance Aesthetics & Laser Full timeFront Desk Coordinator - Medical Aesthetics Enhance Aesthetics And Laser Position Overview: We are seeking a friendly, organized, and professional Front Desk Coordinator to join our team at Enhance Aesthetics And Laser. As the first point of contact for our clients, you will play a crucial role in providing an exceptional patient experience. Your...
-
Front Desk Coordinator
3 months ago
St. Thomas, Ontario, Canada beBee Professionals Full time $30,000 - $40,000We are seeking a highly organized and detail-oriented Front Desk Coordinator to provide exceptional customer service and administrative support to our team at beBee Professionals in St. Thomas, Canada.Key Responsibilities:Manage incoming calls, greet visitors, and ensure a positive experience for our clients.Schedule appointments, manage office calendars,...
-
Front Desk Receptionist
7 months ago
St. Thomas, Canada One Dental St. Thomas Full timeWe are a fast growing, privately owned dental office in St.Thomas, seeking a talented & enthusiastic front desk team member to join us in a great deal of fun. There are huge opportunities for advancement for everyone on our team & because of our unique bonus system & promotion policy your income potential is essentially limitless: - Fast Growing,...
-
Front Desk Receptionist
7 months ago
St. Thomas, Canada One Dental St. Thomas Full timeWe are a fast growing, privately owned dental office in St.Thomas, seeking a talented & enthusiastic front desk team member to join us in a great deal of fun. There are huge opportunities for advancement for everyone on our team & because of our unique bonus system & promotion policy your income potential is essentially limitless: - Fast Growing,...
-
Veterinary Receptionist
7 months ago
St. Catharines, Canada Dog and Cat Clinic of Niagara Full time**Dog and Cat Clinic of Niagara** is a well-established and highly respected veterinary clinic that is deeply committed to providing compassionate, high-quality care to our beloved pets. Our dedicated team is focused on enhancing animal well-being and fostering stronger connections between pets and their owners. Currently, we are in search of a devoted and...
-
Veterinary Receptionist
6 months ago
St. Catharines, Canada Dog and Cat Clinic of Niagara Full time**Dog and Cat Clinic of Niagara** is a well-established and highly respected veterinary clinic that is deeply committed to providing compassionate, high-quality care to our beloved pets. Our dedicated team is focused on enhancing animal well-being and fostering stronger connections between pets and their owners. Currently, we are in search of a devoted and...
-
Receptionist
7 months ago
St. Catharines, Canada Facer Medical Clinic Full time**About us** Facer Medical Clinic is a small business in St. Catharines, ON. We are professional, agile, and our goal is to support the day to day clinic operations, answering phone, patients registration, cleaning, and other roles to help the physician during daily routine work. Our work environment includes: - Modern office setting - Flexible working...
-
Receptionist
1 week ago
St. Catharines, Canada Facer Medical Clinic Full time**About us** Facer Medical Clinic is a small business in St. Catharines, ON. We are professional, agile, and our goal is to support the day to day clinic operations, answering phone, patients registration, cleaning, and other roles to help the physician during daily routine work. Our work environment includes: - Modern office setting - Flexible working...
-
Receptionist
2 months ago
St. Catharines, Canada Facer Medical Clinic Full time**About us** Facer Medical Clinic is a small business in St. Catharines, ON. We are professional, agile, and our goal is to support the day to day clinic operations, answering phone, patients registration, cleaning, and other roles to help the physician during daily routine work. Our work environment includes: - Modern office setting - Flexible working...
-
Front Desk Associate Overnight
7 months ago
St. Catharines, Canada Planet Fitness -Easy Mile Fitness Full time**Who We Are**: At Planet Fitness, our mission has always been to enhance peoples lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States with over 2,000 clubs and growing! Joining the PF family...
-
Front Desk Associate Overnight
7 months ago
St. Catharines, Canada Planet Fitness - Easy Mile Fitness Full time**Who We Are**: At Planet Fitness, our mission has always been to enhance people’s lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States with over 2,000 clubs and growing! Joining the PF...
-
Front Desk Associate Overnight
7 months ago
St. Catharines, Canada Planet Fitness - Easy Mile Fitness Full time**Who We Are**: At Planet Fitness, our mission has always been to enhance people’s lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States with over 2,000 clubs and growing! Joining the PF...
-
Front Desk Concierge
1 week ago
St. John's, Canada Lanes Retirement Living Full timeIf you enjoy interacting with others, are caring and passionate about serving people, and love being around similarly driven individuals you may be a good fit for our Team! As a Front Desk/Concierge you will perform a variety of accounting functions as well as confidential clerical and receptionist duties associated with the daily operations at the...
-
Part-time Receptionist
7 months ago
St. Catharines, Canada Westhills Care Centre Full timeJob Title: Part-Time Long-Term Care Receptionist Company: Westhills Care Centre Location: St. Catharines, Ontario **Job Type**: Part-Time (4:00 pm - 8:00 pm) **Job Description**: Westhills Care Centre is currently seeking a reliable and personable individual to fill the role of Part-Time Long-Term Care Receptionist. This position is ideal for someone who...
-
Front Desk Associate Part Time
5 months ago
St. Catharines, Canada Planet Fitness - Easy Mile Fitness Full time**Who We Are**: At Planet Fitness, our mission has always been to enhance people’s lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States with over 2,000 clubs and growing! Joining the PF...