Customer and Sales Support Specialist

7 months ago


Calgary, Canada JNE Retail Equipment Inc Full time

JNE Retail Equipment Inc is looking for an experienced and dynamic individual to work directly assisting our Office Manager. We are an Industry leader in a niche market offering opportunity to grow with us, in a changing market.

We are looking for an experienced, customer-oriented specialist in sales/order desk procedures to cover our customer service /sales department. You will be responsible for maintaining the customer profiles, exceptional customer care, ensuring end-user requirements are fully met.

**Responsibilities**
- Verify Customer profile information updating as required.
- Receiving and processing sales quotes and orders while maintaining close relationship with Customers
- Learn and be able to explain all product solutions to Customers.
- Assist Office Manager when required.
- Other duties as required.

**Qualifications**
- Excellent written, verbal communication skills English.
- Proficient with Computers, including ERP systems (Business Vision experience considered an asset), Microsoft Office (Excel & Outlook).
- Team player, with a positive professional attitude.
- Attention to detail, Confidentiality, Thoroughness, Independent, Organized
- University or College Degree (asset)
- Experience Order Desk /Sales (required)

**Job Types**: Full-time, Permanent, Casual

**Benefits**:

- Dental care
- Extended health care
- Paid time off

Schedule:

- Monday to Friday

**Education**:

- Secondary School (preferred)

**Experience**:

- Inside sales: 10 years (preferred)
- Customer service: 5 years (preferred)

Work Location: In person



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