Customer and Sales Support Specialist
6 months ago
JNE Retail Equipment Inc is looking for an experienced and dynamic individual to work directly assisting our Office Manager. We are an Industry leader in a niche market offering opportunity to grow with us, in a changing market.
We are looking for an experienced, customer-oriented specialist in sales/order desk procedures to cover our customer service /sales department. You will be responsible for maintaining the customer profiles, exceptional customer care, ensuring end-user requirements are fully met.
**Responsibilities**
- Verify Customer profile information updating as required.
- Receiving and processing sales quotes and orders while maintaining close relationship with Customers
- Learn and be able to explain all product solutions to Customers.
- Assist Office Manager when required.
- Other duties as required.
**Qualifications**
- Excellent written, verbal communication skills English.
- Proficient with Computers, including ERP systems (Business Vision experience considered an asset), Microsoft Office (Excel & Outlook).
- Team player, with a positive professional attitude.
- Attention to detail, Confidentiality, Thoroughness, Independent, Organized
- University or College Degree (asset)
- Experience Order Desk /Sales (required)
**Job Types**: Full-time, Permanent, Casual
**Benefits**:
- Dental care
- Extended health care
- Paid time off
Schedule:
- Monday to Friday
**Education**:
- Secondary School (preferred)
**Experience**:
- Inside sales: 10 years (preferred)
- Customer service: 5 years (preferred)
Work Location: In person
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