Sales and Customer Support Specialist
1 week ago
About Us:
">At Formations Inc, we are committed to innovation and excellence in the building materials industry.
">About the Role:
">We are seeking a highly motivated Sales and Customer Support Specialist to join our Calgary team. This is an ideal opportunity for individuals looking to grow their career in sales and customer service within the building materials industry.
">Job Description:
">- ">
- Customer Service & Inside Sales: Respond to customer inquiries in a timely and professional manner. Provide product information and assist in fulfilling orders. Collaborate with inside and outside sales teams to support upselling or cross-selling products and services.">
- Administrative Duties: Process cheque deposits, manage filing, handle claim management tasks, and maintain records. Assist with invoicing and updating contact lists.">
Key Qualifications and Skills:
">- ">
- Previous experience in customer service or inside sales is an asset.">
- Strong communication skills with the ability to respond to inquiries in a professional and timely manner.">
- Proficient in Microsoft Office (Word, Excel) and comfortable learning new systems.">
- Ability to work independently as well as part of a team.">
- Problem-solving skills and the ability to work efficiently under pressure.">
- A positive attitude and self-motivation to provide excellent customer service and support the sales team.">
Benefits:
">- ">
- Competitive compensation package with 100% company-sponsored health and dental benefits.">
- Generous flexible benefit program, including options for Health Spending Account, Personal Spending Account, and RRSP contributions.">
- Opportunities for growth and advancement within the company.">
Work Schedule:
">Monday to Friday, 8:00 am to 4:30 pm, with occasional overtime as needed.
">The estimated salary range for this role is between $55,000 - $65,000 per year, depending on experience.
">If you are eager to learn, enjoy helping customers, and want to grow within the sales industry, please submit your resume to express your interest in this role.
">As part of our selection process, shortlisted candidates will be invited to complete a TRAITS Assessment. Participation in this assessment is mandatory to be considered for the role.
">We look forward to reviewing your application.
">#INDLP
">Job Type: Full-time
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