Maintenance Manager

7 months ago

Kingston, Canada Holiday Inn Kingston Waterfront Full time

**THE OPPORTUNITY**:
MAINTENANCE MANAGER

REPORTS TO GENERAL MANAGER

**THE COMPANY**:
Passion Drives Performance. InnVest succeeds because our people love what we do. Our entire team shares a deep-rooted passion for the world of hospitality & travel that extends far beyond the walls of our offices and hotels.

Our company culture is built on collaboration. A nimble team where everyone has a voice at the table and an opportunity to pursue their passions. Our skill sets are as diverse as our portfolio, but we all have a singular focus: a belief that partnerships deliver the best results, an entrepreneurial approach to decision making, respect for others, a strong sense of integrity and a curiosity to challenge the status quo.

With over 80 hotels in our portfolio, representing 18 internationally recognized hotel brands, InnVest is the largest independent owner of hotels in Canada. In addition, our management team oversees the day-to-day activities of almost 70 hotels also making InnVest the largest independent operator of hotels in Canada. InnVest’s portfolio is geographically diverse with hotels from Vancouver, BC to Corner Brook, NL but also experientially diverse from roadside inns to luxury urban properties.

At InnVest, our mission is simple - to deliver outstanding guest experiences and superior returns on quality hospitality investment. A career at InnVest will provide you with unrivaled opportunities and invaluable exposure to Canada’s largest independently-owned and operated hotel portfolio.

**THE ROLE**:
The Maintenance Manager is responsible for all engineering/maintenance operations, including maintaining the building, grounds, mechanical equipment, guestrooms and utility systems are maintained in excellent condition. Accountable for managing the maintenance budget, preventative maintenance and energy conservation.

**ACTIVITIES**:
The duties of the Maintenance Manager include, but are not limited to the following:

- Supervises and assists maintenance staff/contractors in the maintenance and repair of plumbing, hotel rooms, A/C and heating, ice machines, swimming pool, lighting, kitchen equipment, refrigeration, laundry, emergency generators, switch rooms, etc.
- Ensures all maintenance and repairs are completed on a timely, cost effective basis and according to specifications.
- Orders necessary materials and tools for repairing equipment and keeps within budgetary guidelines.
- Maintains an ongoing preventative maintenance program for the hotel.
- Responsible for administering and documenting equipment preventative maintenance and guest room preventative maintenance.
- Responsible for the safety of the department and the building.
- Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction.
- Provides a professional image at all times through appearance and dress.
- Follows company policies and procedures and is able to effectively communicate them to subordinates.
- Recruits and staffs department using company hiring standards (i.e. behavioral questioning, reference checks, evaluations and team interviews). Reviews performances and assists in career development.
- Conducts fire drills, training classes regarding safety, security, department procedures and service guidelines.
- Ensures hotel is in compliance with all federal, provincial and local laws, including Health and Safety, ESA, Human Rights etc.
- Ensures all fire and safety inspections are completed and any discrepancies are corrected.

**COMPETENCIES WE ARE SEEKING**:

- 3+ years progressive maintenance experience in a supervisory role
- High School diploma or equivalent is an asset
- Working knowledge of electrical and mechanical systems
- Effective communication and people management skills
- Quick thinking and able to spot and resolve problems efficiently
- Working knowledge of various computer software programs (MS Office, POS)
- Ability to manage personnel and meet financial targets
- Guest oriented and service minded with an attention to detail
- Excellent planning and organizing skills
- Ability to multi-task, meet deadlines and work under pressure
- Must be able to work independently and maintain a positive attitude within a busy environment ~ hours will fluctuate, must be able to work mornings, evenings, weekends, & holidays

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- On-site parking
- Paid time off
- Vision care

Work Location: In person

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