Project and Service Manager
4 months ago
**Company description**: Canadian company and International Industry leader, manufacturing security doors and closure systems. Separate from manufacturing, Amstel operates a nation-wide service department.
**Job description**: We are looking for an individual who has experience with both, people and project management. The service department has been taking on more and more work, and we are looking for someone to manage our Service Team, increase organization, response times, and customer satisfaction.
**Duties and Responsibilities**:
- Support service department by helping with service planning, including organizing schedules, dispatching, technical assistance, generating estimates and parts orders, coordinating resources, and ensuring adherence to service specifications and regulations.
- Tracking and management of service projects to ensure that project deadlines are met in a timely manner.
- Assist in activities by coordinating with suppliers, vendors, and subcontractors to ensure timely delivery of materials, equipment, and services. Including preparing work orders, tracking deliveries, and resolving any service-related issues.
- Assist in monitoring service budgets and expenditures, working closely with the Service Manager Keep track of costs, review invoices, and contribute to cost control efforts to ensure the project stays within budgetary constraints.
- Work as part of a service team, adopting a cooperative environment to achieve project objectives. Communicate effectively with team members, share information, and contribute to problem-solving efforts.
- Monitoring service co-ordinators and evaluating their responses and handling of customer queries and concerns.
- Keep accurate records and document customer service actions and discussions.
- Handle the emergency after-hour service line in alternating weeks with the rest of the service team, upon completion of training.
**The position is best suited for individuals who are**:
- Excellent written and verbal communication skills
- Effective listening skills, and patience and tolerance when dealing with difficult situations
- Fast response time
- Problem-solving and decision-making skills
- Knowledge about the processes involved in resolving product or service-related issues
- Strong communication and leadership skills
- Effective with computers
- Listens to instructions and willing to learn
- Bilingual is an asset (English/French)
**Job Types**: Full-time, Permanent
Pay: $77,000.00-$80,000.00 per year
**Benefits**:
- Dental care
- Extended health care
- Paid time off
Schedule:
- Monday to Friday
- Weekends as needed
**Education**:
- Bachelor's Degree (preferred)
Work Location: In person
-
Project Manager
7 months ago
Richmond Hill, Canada ComNet Networks and Security Inc. Full timeThe Project Manager (PM) is responsible for the oversight and coordination for all phases of assigned projects, including planning, scheduling, coordinating employees, material and equipment, ensuring that specifications are being followed and work is proceeding with quality, on schedule and within budget. The PM handles all project administration,...
-
Project Administrator
2 weeks ago
Richmond Hill, Canada Harrington and Associates Full time**Job Overview** **Responsibilities** - Provide clerical support to project managers and team members, including scheduling, RFIs, and submittals. - Maintain project documentation, ensuring all records are accurate and up-to-date. - Assist in the preparation of reports, presentations, and other project-related materials. - Manage and handle calls with...
-
Project Manager
6 months ago
Richmond Hill, Canada Embross Full time**Project Manager, ENA** Embross is a dynamic technology company specializing in the manufacturing and development of self-service solutions for leading airports and airlines worldwide. With a focus on delivering exceptional user experiences through innovative self-service kiosk hardware and software solutions, Embross has established itself as a market...
-
Project Manager
4 months ago
Richmond Hill, Canada ABI Auto-Bake Industries Ltd. Full time**This job is being posted behalf of ABI Ltd's sister site, MECATHERM Canada.** **ABOUT MECATHERM** A pioneer in industrial baking in France, MECATHERM is one of the world leaders in industrial baking equipment and number one in industrial baguette production lines. Since 1964, MECATHERM has been designing and manufacturing automated ovens, machines and...
-
Project Manager
6 months ago
Richmond Hill, Canada Harmontronics Automation Full time**Job Title: Project Manager** **Company description** Harmontronics Automation Technology is a leading capital equipment designer, integrator and manufacturer throughout Automotive Electronics, Healthcare, New Energy and Industrial IoT industries. Founded in 2007, we focus on providing flexible high efficiency solutions for small and precise products...
-
ERP IT Project Manager
3 months ago
Richmond Hill, Canada City of Richmond Hill Full timePosting Id- 2722- Department- Corporate and Financial Services- Division- Information Technology- Section- IT PMO Office- Job Grade- Contract Admin Grade 07- Rate of Pay- $62.93 - $73.00 Hourly- Job Type- Temporary Full Time - Contract - Contract Length/End Date- 12 months- Replacement/New Position- New Hire- Posting Type- Internal and External- Posting...
-
Project Manager
6 months ago
Richmond Hill, Canada telMAX Inc. Full time**About telMAX Inc.**: telMAX has been designing and building a cutting-edge telecommunications platform using the most advanced technology available. Recognized for two consecutive years as Canada’s Fastest ISP, telMAX has ambitious plans to bring its 100% fibre networks to residential and business customers in Ontario. **Your Position & How You Will...
-
Project Manager
6 months ago
Richmond Hill, Canada Linkwave Wireless Solutions Inc. Full time**ABOUT US** Linkwave Wireless Solutions has been at the forefront of the Canadian Wireless Industry for over a decade. Our never-ending passion for innovation, thirst for knowledge and absolute commitment to excellence have helped us to grow from two engineers to a national team of intellectually curious and energetic bright minds, searching for ideas,...
-
Project Manager, GIS
3 weeks ago
Richmond Hill, Canada APOTEX Full timeAbout Apotex Inc. Apotex Inc. is a Canadian-based global health company that produces high-quality, affordable medicines for patients around the world. Apotex employs almost 7,200 people worldwide in manufacturing, R&D, and commercial operations. Apotex medicines are accessible to patients in more than 75 countries globally. Through vertical integration, the...
-
Project Manager, GIS
3 weeks ago
Richmond Hill, Canada APOTEX Full timeAbout Apotex Inc. Apotex Inc. is a Canadian-based global health company that produces high-quality, affordable medicines for patients around the world. Apotex employs almost 7,200 people worldwide in manufacturing, R&D, and commercial operations. Apotex medicines are accessible to patients in more than 75 countries globally. Through vertical integration, the...
-
Technical Project Manager
6 months ago
Richmond Hill, Canada Embross Full timeTechnical Project Manager, Canada Embross is a dynamic technology company specializing in the manufacturing and development of self-service solutions for leading airports and airlines worldwide. With a focus on delivering exceptional user experiences through innovative self-service kiosk hardware and software solutions, Embross has established itself as a...
-
Project Delivery Manager
6 months ago
Richmond Hill, Canada Embross Full time**Project Delivery Manager** Embross is a dynamic technology company specializing in the manufacturing and development of self-service solutions for leading airports and airlines worldwide. With a focus on delivering exceptional user experiences through innovative self-service kiosk hardware and software solutions, Embross has established itself as a market...
-
District Service Manager
6 months ago
Richmond Hill, Canada Bell and Howell Canada Ltd. Full timeThe District Service Manager (DSM) supports their assigned district working remotely and reports directly to the Executive Director of Service for their geographical region. This position serves as the central focal point for the district's service operations within a specific geographic area by communicating and implementing the short - and long-range...
-
Project Manager
7 months ago
Richmond Hill, Canada SolidCAD Full time**Who we are?** Our mission is to provide and deliver technology solutions which improve our clients' processes, workflow and profitability. **Position Summary** Due to our continued growth, we are recruiting an experienced Project Manager to oversee our highest-value technology implementation projects. This role is focused on delivering successful **In...
-
Electrical Project Manager
4 months ago
Richmond Hill, Canada Energy Network Services Full time**_Energy Network Services (ENS)_** is a national, well-known and respected Application Engineering Turnkey Construction Company. We lead in the provision of innovative and cost-effective lighting and lighting controls services for improving energy performance for commercial, industrial, and institutional facilities in the private and public sectors. Our...
-
Strategic Project Manager
2 weeks ago
Richmond Hill, Ontario, Canada ROSS Full timeAbout the RoleROSS, a leading OSS software developer, seeks an experienced Strategic Project Manager to lead our Professional Services team in Richmond Hill, Ontario. This exciting opportunity offers a competitive salary of $120-$140K.Job DescriptionThe ideal candidate will oversee high-quality proposals, contracts, and customer/partner deliveries while...
-
Jr. Project Manager
6 months ago
Richmond Hill, Canada ABI LTD. Full timeWhy join the ABI LTD team? Since 1989, ABI has been at the forefront of developing cutting-edge technology to revolutionize the way bakeries produce high-quality food efficiently. As a global integrator of automated bakery equipment, we have garnered a reputation for excellence, servicing some of the largest bakeries worldwide. Our extensive product range...
-
Lead IT Project Manager
6 months ago
Richmond Hill, Canada opentext Full time**OPENTEXT - THE INFORMATION COMPANY** As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. **The Opportunity**: As the Information Company, our mission at OpenText is to create software...
-
Junior Project Manager
6 months ago
Richmond Hill, Canada ABI Auto-Bake Industries Ltd. Full time**Why join the ABI LTD team?** Since 1989, ABI has been at the forefront of developing cutting-edge technology to revolutionize the way bakeries produce high-quality food efficiently. As a global integrator of automated bakery equipment, we have garnered a reputation for excellence, servicing some of the largest bakeries worldwide. Our extensive product...
-
Mechanical Project Manager
6 months ago
Richmond Hill, Canada SYMTECH INNOVATIONS Full time**MECHANICAL PROJECT MANAGER** REFERENCE NUMBER: 03-24 LOCATION: HEAD OFFICE, RICHMOND HILL, ON **POSITION OVERVIEW**: Reporting to the Director of Construction, the Mechanical Project Manager serves as the primary point of contact throughout the project lifecycle. This individual plays a pivotal role in pre-award negotiations, active project management,...