Full Time Administrative Assistant

5 months ago

Hamilton, Canada RD Psychotherapy Full time

**OUR PRACTICE
Through our integrated health services, our mission is to provide evidence-based treatment that addresses a wide variety of mental and physical health concerns. From RD Medical Spa to naturopathic medicine and chiropractic care, RD Psychotherapy offers a multidisciplinary treatment team of regulated, healthcare practitioners in-person or remotely when possible. With spacious rooms for treatment and opportunities for career growth, what do we expect from our team and what do we offer?

**PHILOSOPHY**
- Practice integrative, evidence-based treatment
- Deliberate, decisive, and action oriented
- Belief that there is no upper limit of professionalism
- Constant adherence to ethical requirements and legal obligations
- Attitude, beliefs, and values that strengthen team integrity

**PHYSICAL SPACE**
- Newly renovated, 7 000 sq. ft. building
- Free front door parking
- Reception area
- Large boardroom
- Gym and sauna
- Full kitchen, dinning, and social area (500 sq. ft.) for staff breaks and events

In order to be considered eligible for an interview, applicants must have completed at least a college diploma, certificate or other similar training. A variety of degrees, diplomas, etc. would be considered along with training and experience. A criminal background check will be mandatory. This is an independent contractor position only and is not negotiable.

As a staff member, an Administrative Assistant must maintain an understanding and observance of Practice policies and procedures. Generally, their responsibility will be to act as a representative of the Practice. The Consultant must have a firm understanding of the Practice and an ability to communicate with staff and clients in-person or remotely. During employment, an Administrative Assistant will be expected to adhere to: (1.0) Practice policies; (2.0) specific administrative responsibilities.

1.0 **PRACTICE POLICIES**
- Report to the Executive Directors
- Adhere to proper protocols and procedures according to standards of the Practice
- Abide by all safety precautions and report of any happenings immediately
- Adhere to standards of dress and deportment
- Adhere to standards of promptness, including arrival to work on-time
- Computer software proficiency
- Ability to collaborate with support staff and diverse treatment team

2.0 **ADMINISTRATION**:

- Answering telephone call
- Schedule appointment
- Schedule other events
- Creating client accounts
- Updating client personal and financial information
- Perform practice billing and invoicing
- Maintain and update practice financial information
- Basic familiarity with medical terminology
- Sensitivity to confidential matters
- Service in other administrative duties as required
- Managing reception area
- Respond to emergencies to best of abilities
- Assessing & maintaining inventory will include:

- Anticipate needed supplies
- Placing and expediting orders
- Verifying receipt of supplies
- Scheduling equipment services and repairs

**2.1 COLLABORATION**
- Collaborate with staff
- Collaborate with referral sources
- Attend operation meetings weekly
- Participate in additional training as required by the Practice
- Ensures all services are delivered in cultural sensitivity manner

**2.2 SKILLS AND TRAINING**
- Post-secondary education preferred, but not required
- As an independent contractor, errors and omissions insurance is required.
- **Must be First Aid/CPR/AED Certified**

**2.3 SCHEDULE**
- Full-time: Monday, Tuesday, Thursday 8:30 a.m to 5:00 p.m, Friday 8:30 a.m. to 5:00 p.m. or 7:00 p.m (Friday depends on last shift)

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