Customer Service Representative

2 months ago

Oshawa, Canada Autolux Ltd Rapid City Transport Full time

**Are you passionate about helping others, comfortable speaking on the phone, can navigate with ease through computer system with detail focus, and consider yourself a professional, dedicated and empathetic individual? If this is you, then we welcome you to apply, as we are looking to add great people to our amazing Customer Service and Quality Control teams, and to further add to our dynamic company culture.**

**Position**:Customer Service Representative

**Department**:Customer Service Department

**Type**:Full Time - Permanent: Monday-Friday and Saturday-Wednesday schedules available

**Why work at RCT?**
- Onboard training is roughly 8-10 weeks in office.
- Hourly rate increase after successfully completing 3-month and 6-month probationary periods. Thereafter, eligible to participate in performance management reviews.
- Opportunity to support the vulnerable sector and make a difference in someone’s life.
- Not a sales environment; we focus on call quality and accuracy.
- Work in an inclusive culture, with a supportive and diverse team and have access to management who really care.
- Participate in recognition programs, service awards, office events and other celebrations.

**Position Responsibilities**:

- Answer incoming customer inquiries and engage with clients in a friendly and professional manner while actively listening to their concerns
- Record and modify customer information within the database
- Offer support and solutions to customers in accordance with the company's customer service policies
- Collaborate with key stakeholders and teams to stay updated on new products, services, and policies
- Other duties as requested

**Position Qualifications**:

- High school diploma or equivalent (GED)
- Minimum of 1-year customer service experience
- Excellent English verbal and written communication skills
- ** French verbal and written communication skills considered an asset**:

- Excellent computer skills (comfortable attaching documents, working with multiple screens and multiple tabs)
- Friendly, patient, empathetic, dependable and self-motivated
- High ability to pleasantly and professionally converse with clients on the phone, transfer information accurately into company software and maintain high accuracy
- Ability to work independently and as part of a team
- Ability to multi-task and high ability to operate in a busy environment
- Flexible to work 40 hours a week between the hours of 6:00am and 11:30pm and occasional weekends. Currently hiring for both Monday-Friday and Saturday-Wednesday schedules.
- AutoLux Ltd. o/a Rapid City Transportation_ has been specializing in medical transportation logistics services for over 20 years, supporting all of Ontario offering door-to-door concierge style transportation for individuals requiring special care - before, during and after their transfers. We have over 300 employees, with the main office located in Pickering, Ontario.

- AutoLux Ltd. o/a Rapid City Transportation is committed to accessible employment practices which are compliant under AODA and support equal opportunity. If you require any accommodation throughout the recruitment process, please advise Human Resources. All personal information is collected and stored under the authority of PIPEDA._

Indeed Tag: CSR

  • Customer Service Representative

    2 months ago

    Oshawa, Canada Webhelp Full time

    **Customer Service/Support** **Location** - Oshawa, Canada*** Job Title: Customer Service Representative (Bilingual: French/English) **Job Description**: Customer Service Representative (Bilingual: French/English) Are you looking for a fulfilling role that helps you to make a difference in a customer’s life? We have a great career opportunity awaiting...

  • Customer Service Representative

    1 month ago

    Oshawa, Canada Webhelp Full time

    **Customer Service/Support** **Location** - Oshawa, Canada*** Job Title: Customer Service Representative **Job Description**: The Advisor II, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of...

  • Customer Service Representative

    1 month ago

    Oshawa, Canada Stage Windows & Doors Full time

    Salary: Grow with us as a Customer Service Representative at Stage Windows & Doors! **Company Overview**: Stage Windows & Doors is a manufacturer of custom products tailored to meet client needs. With a facility located in Vaughan, we offer a variety of options and features that are designed to make our windows and doors ideal for the residential...

  • Customer Service Representative

    2 months ago

    Oshawa, Canada Webhelp Full time

    **Customer Service/Support** **Location** - Oshawa, Canada*** Job Title: Customer Service Representative (On-Site) **Job Description**: The Customer Service Representative (On-Site) position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service...

  • Customer Service Representative

    1 month ago

    Oshawa, Canada Webhelp Full time

    **Customer Service/Support** **Location** - Oshawa, Canada*** Job Title: Customer Service Representative (Bilingual: French/English) **Job Description**: Title: Customer Service Representative (Bilingual: French/English) Location: Oshawa, Ontario **JOB DESCRIPTION** The Customer Service Representative (Bilingual: French/English) interfaces with...

  • Customer Service Representative

    1 month ago

    Oshawa, Canada Lifemark Health Group Full time

    **Customer Service Representative** **-** **Park Road Physiotherapy & Foot Clinic** **Employment Type: Part-Time** **Location**: **64 Park Road North** **Oshawa, ON** Are you passionate and dedicated to making a positive impact on people’s health and wellness? Do you thrive on having the satisfaction of being on a driven team of industry experts and...

  • Customer Service Representative

    2 months ago

    Oshawa, Canada Fix Auto Full time

    **Fix Auto** is looking for a **Customer Service Representative!** If you are a people person and are looking to evolve in a fast-paced work environment, then this could be your ticket to a great career. As a **Customer Service Representative,** you will act as brand ambassador and provides positive brand experience to all customers. A day in the Life of a...

  • Customer Service Representative

    2 months ago

    Oshawa, Canada BMO Financial Group Full time

    419 King Street West Oshawa Ontario,L1J 2K5 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...

  • Customer Service Representative

    2 months ago

    Oshawa, Canada BMO Financial Group Full time

    925 Taunton Rd East Oshawa Ontario,L1H 7K5 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...

  • Customer Service Representative

    3 weeks ago

    Oshawa, Canada Concentrix Full time

    Description The Advisor II, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of non-routine problems regarding client's product or services. Title: Customer Service Representative Location: ...

  • Customer Service Representative

    3 weeks ago

    Oshawa, Canada Concentrix Full time

    Job Title:Customer Service Representative (On-Site)Job DescriptionThe Advisor II, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of non-routine problems regarding client's product or...

  • Customer Service Representative/cashier

    1 month ago

    Oshawa, Canada Bismillah shawarma Full time

    Overview: We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and ensuring their satisfaction. This is a great opportunity to work in a dynamic and fast-paced...

  • Customer Service Representative

    1 month ago

    Oshawa, Canada Autolux Ltd Rapid City Transport Full time

    **_Are you passionate about helping others, comfortable speaking on the phone, can navigate with ease through computer system with detail focus, and consider yourself a professional, dedicated and empathetic individual? If this is you, then we welcome you to apply, as we are looking to add great people to our amazing Customer Service and Dispatcher Outsource...

  • Customer service representative

    4 weeks ago

    Oshawa, Canada Autolux Ltd Rapid City Transport Full time

    Are you passionate about helping others, comfortable speaking on the phone, can navigate with ease through computer system with detail focus, and consider yourself a professional, dedicated and empathetic individual? If this is you, then we welcome you to apply, as we are looking to add great people to our amazing Customer Service and Dispatcher Outsource...

  • Customer Service

    1 month ago

    Oshawa, Canada Webhelp Full time

    **Customer Service/Support** **Location** - Oshawa, Canada*** Job Title: Customer Service / Inside Sales Representative **Job Description**: The Customer Service / Inside Sales Representative position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling products and services. This position is...

  • Customer Service Representative

    2 months ago

    Oshawa, Canada Autolux Ltd Rapid City Transport Full time

    **Are you passionate about helping others, comfortable speaking on the phone, can navigate with ease through computer system with detail focus, and consider yourself a professional, dedicated and empathetic individual? If this is you, then we welcome you to apply, as we are looking to add great people to our amazing Customer Service and Quality Control...

  • Customer Service Representative

    2 months ago

    Oshawa, Canada Autolux Ltd Rapid City Transport Full time

    Are you passionate about helping others, comfortable speaking on the phone, can navigate with ease through computer system with detail focus, and consider yourself a professional, dedicated and empathetic individual? If this is you, then we welcome you to apply, as we are looking to add great people to our amazing Customer Service and Dispatcher Outsource...

  • Customer Service Representative

    2 months ago

    Oshawa, Canada Autolux Ltd Rapid City Transport Full time

    Are you passionate about helping others, comfortable speaking on the phone, can navigate with ease through computer system with detail focus, and consider yourself a professional, dedicated and empathetic individual? If this is you, then we welcome you to apply, as we are looking to add great people to our amazing Customer Service and Dispatcher Outsource...

  • Customer Service Representative

    6 days ago

    Oshawa, Canada Autolux Ltd Rapid City Transport Full time

    Are you passionate about helping others, comfortable speaking on the phone, can navigate with ease through computer system with detail focus, and consider yourself a professional, dedicated and empathetic individual? If this is you, then we welcome you to apply, as we are looking to add great people to our amazing Customer Service and Dispatcher Outsource...

  • Customer Service Representative

    2 months ago

    Oshawa, Canada NeatBee Home Services Inc. Full time

    **ABOUT US**: It's a sparkling day at NeatBee Home Services Inc. and business is booming! Based in Oshawa, NeatBee is an award winning, professional cleaning service that specializes in high quality work, servicing homes and businesses all over the GTA, Durham, Peterborough and The Kawarthas. We are committed to being the best at what we do by providing an...