Bilingual Customer Service Representative
3 weeks ago
At Reliance Comfort Limited Partnership o/a Reliance Home Comfort, we're seeking a highly skilled and multilingual Customer Service Representative to join our team.
- Job Summary: The successful candidate will be responsible for providing exceptional customer service to our clients, responding to customer inquiries, and resolving issues in a timely and professional manner.
Key Responsibilities:
- Respond to customer inquiries via phone, email, and in-person interactions
- Resolve customer complaints and issues in a fair and timely manner
- Provide information on products and services to customers
- Develop and maintain strong relationships with customers
- Collaborate with internal teams to resolve customer issues
Requirements:
- Fluency in English and French, both written and verbal
- Post-secondary education or equivalent work experience
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Strong problem-solving and conflict resolution skills
Why Reliance?
We're a trusted provider of home comfort solutions, serving over 2 million customers across North America. Our team is passionate about delivering exceptional customer experiences and making a positive impact on our customers' lives. If you're a motivated and customer-focused individual who is passionate about providing exceptional service, we encourage you to apply for this exciting opportunity.
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Oshawa, Ontario, Canada Reliance Home Comfort Full timeAbout the RoleWe are seeking a highly skilled Customer Service Representative, Bilingual Solutions to join our team at Reliance Home Comfort.This is an exciting opportunity for individuals who are passionate about delivering exceptional customer service and are fluent in both English and French.
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