Bilingual Customer Service Representative

3 weeks ago


Oshawa, Canada Reliance Comfort Limited Partnership oa Reliance Home Comfort Full time
Job Title: Bilingual Customer Service Representative

At Reliance Comfort Limited Partnership o/a Reliance Home Comfort, we're seeking a highly skilled and multilingual Customer Service Representative to join our team.

  • Job Summary: The successful candidate will be responsible for providing exceptional customer service to our clients, responding to customer inquiries, and resolving issues in a timely and professional manner.

Key Responsibilities:

  • Respond to customer inquiries via phone, email, and in-person interactions
  • Resolve customer complaints and issues in a fair and timely manner
  • Provide information on products and services to customers
  • Develop and maintain strong relationships with customers
  • Collaborate with internal teams to resolve customer issues

Requirements:

  • Fluency in English and French, both written and verbal
  • Post-secondary education or equivalent work experience
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving and conflict resolution skills

Why Reliance?

We're a trusted provider of home comfort solutions, serving over 2 million customers across North America. Our team is passionate about delivering exceptional customer experiences and making a positive impact on our customers' lives. If you're a motivated and customer-focused individual who is passionate about providing exceptional service, we encourage you to apply for this exciting opportunity.



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