Manager, Mass Rewards Cards

3 months ago

Toronto, Canada Royal Bank of Canada Full time

**Job Summary**

**What is the opportunity?**

RBC Cards is one of the leading credit card businesses in Canada and is a strong contributor to Canadian Banking’s revenues and profits. The business has grown tremendously in the last five years, driven by our strong suite of Credit Card products and innovative strategy.

In this role, you will be accountable for analysis, execution and delivery in support of RBC’s no-fee and low-fee rewards product portfolio, with a specific focus on expansion and growth opportunities in the everyday rewards and cash back segments. You will support the Senior Manager and Senior Director to achieve overall strategic and financial goals of the business by completing foundational analysis and performance monitoring and leading the implementation of strategic initiatives.

**What will you do?**
- Support management in all stages of the product management lifecycle and support development and implementation of growth initiatives
- Acquire and analyze data to answer key business questions relating to product development or portfolio health
- Support P&L management including planning, setting growth objectives, and managing key revenue drivers
- Develop long term strategies for driving growth of the Mass Rewards credit card portfolio incorporating financial and market-based objectives
- Partner with key stakeholders across Finance, Marketing, Acquisition, Engagement and others to effectively execute on product strategies

**What do you need to succeed?**

**Must have**:

- Track record of excellence in analytics, modeling, and developing data driven strategies
- Strong ability to achieve results in the context of complexity, ambiguity, and constant change
- Highly organized with ability to multitask and shift priorities
- Excellent critical thinking skills with ability to resolve issues through innovative solutions
- Well-developed interpersonal and influencing skills to build and maintain effective working relationships and elicit cooperation from internal partners
- Excellent communication skills (listening, understanding and responding)
- Proficient in MS Excel, MS Word, PowerPoint

**Nice to have**:

- Proficiency in SQL
- Knowledge of the credit card industry
- Experience in the business management of credit card products
- Experience with large-scale project delivery

**What’s in it for you?**

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- Opportunities to do challenging work

**Job Skills**

Communication, Critical Thinking, Group Problem Solving, Knowledge Organization, Long Term Planning, Product Development Lifecycle, Product Manufacturing, Product Services, Product Testing, Waterfall Project Management

**Additional Job Details**

**Address**:
RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO

**City**:
TORONTO

**Country**:
Canada

**Work hours/week**:
37.5

**Employment Type**:
Full time

**Platform**:
PERSONAL & COMMERCIAL BANKING

**Job Type**:
Regular

**Pay Type**:
Salaried

**Posted Date**:
2024-09-10

**Application Deadline**:
2024-09-24

**I**nclusion** and Equal Opportunity Employment**

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

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