Manager, Credit Cards

5 months ago

Toronto, Canada Tangerine Full time

**Requisition ID**: 197248

Tangerine is Canada’s leading direct bank. We offer flexible and accessible banking options, innovative products, and award-winning Client service. The reason why Tangerine employees come to work each day is to help Canadians live better lives. We focus on making a difference in our communities, and that includes our own internal community. It’s important to us that our employees feel empowered and enthusiastic about belonging to our Orange culture.

As Canada’s leading digital bank, Tangerine technology is at the heart of everything we do. We have redefined what digital banking is, and we continue to evolve to tackle any opportunity and face every challenge through progressive technology and the power of collaboration.

Do you like new challenges? Are you ready to reach new heights in your career and become part of an established disruptor? If so, come join us and help redefine the Canadian banking landscape

**What you will be doing**:
Deliver Tangerine Loyalty for all products that provides differentiated experiences while optimizing loyalty value within various line of business product strategies. In addition, the role will play a leadership role in the technical delivery of the Loyalty program for Tangerine. The role works with partners across Tangerine and Scotiabank to provide new product integration strategy & support, recommendations on portfolio enhancements, partnerships, and promotional strategies.

**Is this role right for you? In this role, you will**:

- Product lead on loyalty, liaising with internal and external partners to drive loyalty strategies and alignment within all lines of business to develop mutually beneficial opportunities to improve performance.
- Lead the project delivery of Net New Customer commitment work with Product Analytics, Scotiabank Retail Products and external partners to create the framework, stakeholder model, and multi-year plans, inclusive of monthly reporting on progress.
- Inform New Product Development discussions across rewards currencies, constructs, economics and benefits to define optimum ‘earn and burn’ options and product mix. Represent Tangerine product strategy with respect to integration of new line of business products with rewards platform partners, product and line of business leads.
- Align loyalty roadmap with product and digital teams.
- Product loyalty lead to partner with marketing teams on promotional and engagement annual plans, to achieve fully integrated marketing and communications plan with objective to improve program value to both customers & shareholders.
- Quarterly business reviews with Retail Products on loyalty KPI performance on program and promotional activity.
- Lead all repricing including loyalty rewards repricing strategies involving reviews, industry benchmarking and recommendations.
- Partner with Loyalty Development team to support any partner onboarding requirements, where required.
- Champion a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
- Continually monitor current and historical trends (internal and external) and keep abreast of the competitive landscape. Report findings and future outlook/projections to Senior Management. Develop recommendations and assist with preparation of business cases.

**Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have**:

- Bachelor's Degree required, MBA or other Graduate degree a plus
- 5+ years progressive experience in loyalty, engagement, operations, customer experience, Omni-channel, or product strategy and delivery and/or management of credit card/ travel rewards programs
- 3+ years of experience in leading projects and project delivery in financial services environments; project management training or experience an asset
- Able to work in cross functional teams on initiatives and projects of varying scope and duration simultaneously
- Ability to navigate a multifaceted global organization to secure resources, information and consensus through determination, personal creativity, drive and conviction
- Excellent written and verbal interpersonal skills; ability to convey information clearly and simply at all levels
- Previous knowledge of Loyalty, Engagement, and/or management of credit card/ travel rewards programs.
- Strong financial acumen and analytical skills to leverage data insights to inform business decisions
- Strategic business sense
- Able to impact and influence internal stakeholders and external partners to drive desired results
- Exceptional collaboration, partnership and relationship management skills demonstrated through previous roles
- Strong communicator with excellent presentation skills

**What's in it for you?**
- You will be part of a diverse and inclusive team of Client-focused go-getters looking to learn from each other in an environment that celebrates and recognizes success
- You will ha

  • Credit Card Product Manager

    3 days ago

    Toronto, Ontario, Canada Rogers Communications Full time

    Role OverviewRogers Bank, a subsidiary of Canada's leading wireless, cable and media company, is seeking a seasoned Manager, Credit Card Product to lead the ongoing management of the Rogers Bank credit card portfolio. As a key contributor to the success of the credit card portfolio, you will be responsible for defining and prioritizing the credit card...

  • Credit Card Product Manager

    1 week ago

    Toronto, Ontario, Canada Rogers Communications Full time

    Credit Card Product ManagementRogers Communications is seeking a skilled Credit Card Product Manager to lead the development and implementation of innovative credit card solutions. As a key member of our financial services team, you will be responsible for defining and prioritizing the credit card product roadmap and feature backlog, ensuring alignment with...

  • Manager, Credit Card Product

    5 months ago

    Toronto, Canada Rogers Communications Full time

    Looking to join a growing financial services team? Rogers Bank, a subsidiary of Canada's leading wireless, cable and media company, is expanding and seeking passionate individuals to develop and implement innovative financial solutions and experiences. The bank offers unique cash-back benefits and financing options for Rogers purchases using cutting-edge...

  • Manager, Credit Card Product

    5 months ago

    Toronto, Canada Rogers Communications Full time

     Looking to join a growing financial services team? Rogers Bank, a subsidiary of Canada's leading wireless, cable and media company, is expanding and seeking passionate individuals to develop and implement innovative financial solutions and experiences. The bank offers unique cash-back benefits and financing options for Rogers purchases using cutting-edge...

  • Product Manager

    4 weeks ago

    Toronto, Ontario, Canada Rogers Communications Full time

    Job Title: Manager, Credit Card ProductRogers Communications is seeking a seasoned professional to lead the development and implementation of innovative financial solutions and experiences for our credit card portfolio.The successful candidate will be responsible for defining and prioritizing the credit card product roadmap and feature backlog, ensuring...

  • Senior Credit Card Product Manager

    2 weeks ago

    Toronto, Ontario, Canada Rogers Communications Full time

    Rogers Communications is seeking a seasoned professional to lead the development and implementation of innovative credit card solutions. As a Senior Credit Card Product Manager, you will be responsible for defining and prioritizing the credit card product roadmap and feature backlog, ensuring alignment with customer needs and business goals.The ideal...

  • Senior Credit Card Product Manager

    3 weeks ago

    Toronto, Ontario, Canada Rogers Communications Full time

    Rogers Communications is seeking a Senior Credit Card Product Manager to contribute to the ongoing management of the Rogers Bank credit card portfolio. The ideal candidate will have a solid product management background, ideally in financial services, emphasizing credit card products. Experience in a Digital First Banking setting is a plus.The Senior Credit...

  • Product Manager

    1 month ago

    Toronto, Ontario, Canada Rogers Communications Full time

    Job Title: Product Manager - Credit Card PortfolioRogers Communications is seeking a highly skilled Product Manager to lead the development and management of our credit card portfolio. As a key member of our financial services team, you will be responsible for defining and prioritizing the credit card product roadmap and feature backlog, ensuring alignment...

  • Product Manager

    1 month ago

    Toronto, Ontario, Canada Rogers Communications Full time

    Job Title: Product Manager - Credit Card PortfolioRogers Communications is seeking a highly skilled Product Manager to lead the development and management of our credit card portfolio. As a key member of our financial services team, you will be responsible for defining and prioritizing the credit card product roadmap and feature backlog, ensuring alignment...

  • Product Manager

    4 weeks ago

    Toronto, Ontario, Canada Rogers Communications Full time

    Job Title: Product Manager - Credit Card PortfolioRogers Communications is seeking a highly skilled Product Manager to lead the development and management of our credit card portfolio. As a key member of our financial services team, you will be responsible for defining and prioritizing the credit card product roadmap and feature backlog, ensuring alignment...

  • Product Manager

    4 weeks ago

    Toronto, Ontario, Canada Rogers Communications Full time

    Job Title: Product Manager - Credit Card PortfolioRogers Communications is seeking a highly skilled Product Manager to lead the development and management of our credit card portfolio. As a key member of our financial services team, you will be responsible for defining and prioritizing the credit card product roadmap and feature backlog, ensuring alignment...

  • Product Manager

    3 weeks ago

    Toronto, Ontario, Canada Rogers Communications Full time

    Rogers Bank is seeking a seasoned Product Manager to lead the development and management of its credit card portfolio. The ideal candidate will have a strong understanding of credit card products and a proven track record of driving product innovation and growth.The Product Manager will be responsible for defining and prioritizing the credit card product...

  • Senior Credit Card Product Manager

    3 weeks ago

    Toronto, Ontario, Canada Rogers Communications Full time

    Rogers Communications is seeking a Senior Credit Card Product Manager to contribute to the ongoing management of the Rogers Bank credit card portfolio. This role requires a strong understanding of credit card products and banking and insurance product expertise is an asset. The ideal candidate will have a solid product management background, ideally in...

  • Manager, Scene+ Credit Card Partnerships

    5 months ago

    Toronto, Canada Scotiabank Full time

    Requisition ID: 193970 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. As Scotia expands partnerships within the Scene+ program, including the recent launch of the Empire and Home Hardware partnerships, the Credit Cards team has an opportunity for a Manager to work with these partners to drive credit...

  • Senior Product Manager

    2 weeks ago

    Toronto, Ontario, Canada Rogers Communications Full time

    Job Summary:Rogers Bank is seeking a seasoned Product Manager to lead the development and implementation of innovative credit card solutions. The ideal candidate will have a strong background in credit card product management, with experience in defining and prioritizing product roadmaps and feature backlogs.Key Responsibilities:Contribute to the ongoing...

  • Product Manager, Tangerine Credit Cards

    1 day ago

    Toronto, Canada Tangerine Full time

    **Requisition ID**: 209634 Tangerine is Canada’s leading direct bank. We offer flexible and accessible banking options, innovative products, and award-winning Client service. The reason why Tangerine employees come to work each day is to help Canadians live better lives. We focus on making a difference in our communities, and that includes our own...

  • Product Manager, Credit Card Solutions

    1 day ago

    Toronto, Ontario, Canada Scotiabank Full time

    Job SummaryTangerine is seeking a skilled Product Manager to lead the development and implementation of innovative credit card products and services. The successful candidate will be responsible for driving business growth, improving customer experiences, and ensuring seamless execution of new initiatives and enhancements.Key ResponsibilitiesLead the...

  • Senior Manager, Finance, Credit Cards

    3 weeks ago

    Toronto, Ontario, Canada Bank of Montreal Full time

    Job Title: Senior Manager, Finance, Credit CardsAt Bank of Montreal, we are seeking a highly skilled Senior Manager, Finance, Credit Cards to join our team. This role will be responsible for providing strategic financial leadership and expertise to our credit card business.Key Responsibilities:Provide financial guidance and support to senior leaders and...

  • Product Management Lead

    1 month ago

    Toronto, Ontario, Canada Tangerine Full time

    About the RoleWe are seeking a highly skilled Product Management professional to join our team at Tangerine. As a Product Management Lead - Credit Cards, you will be responsible for driving the development and launch of new credit card products and services that meet the evolving needs of our customers.Key ResponsibilitiesDevelop and execute product...

  • Product Management Lead

    1 month ago

    Toronto, Ontario, Canada Tangerine Full time

    About the RoleWe are seeking a highly skilled Product Management professional to join our team at Tangerine. As a Product Management Lead - Credit Cards, you will be responsible for driving the development and launch of new credit card products and services that meet the evolving needs of our customers.Key ResponsibilitiesDevelop and execute product...