Administrative Assistant/customer Service

3 weeks ago


London, Canada SPIRITWEAR CANADA Full time

Spiritwear Canada produces custom screen printed and embroidered apparel for businesses, schools, colleges and Universities throughout Canada. We are a leader in our industry and take great pride in the quality of work we do.

**Qualifications and Skills**
- Organized with great attention to detail
- Experience working in a professional office environment
- Exceptional telephone demeanour
- Personable with a positive attitude
- Excellent communication skills, both written and verbal
- Strong Computer & Typing skills
- Experience working with CRM programs i.e. Salesforce, Nutshell, Pipedrive etc.
- Experience working with Google Office Suite
- Previous experience working with clothing/fashion

**Responsibilities and Duties**
- Maintaining existing customer relationships and developing new ones
- Assessing customer needs and acquiring the required information
- Maintaining and updating customer records and new opportunities in CRM
- Providing customers pricing estimates
- Accurately Sourcing and ordering required garments for customer orders
- Act as liaison between customers and design team
- Creating work orders for production
- Invoicing customers through Quickbooks
- Processing credit card payments
- Setting up Online Store and Fundraising programs through our Website
- Able to travel occasionally throughout Canada for trade shows and presentations

We offer a creative professional work environment. If you are passionate about customer satisfaction, can play other positions on a team when needed, and are looking for a career opportunity, we want to hear from you.

**Job Types**: Full-time, Permanent

**Salary**: $40,000.00-$50,000.00 per year

**Benefits**:

- Extended health care
- Paid time off

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift

Supplemental pay types:

- Bonus pay

**Experience**:

- Administrative experience: 2 years (required)
- Customer service: 4 years (required)

Work Location: One location

Expected start date: 2023-05-01



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