Na Technology Site Delivery Manager

6 months ago

Markham, Canada Johnson & Johnson Full time

Description

Kenvue is currently recruiting for:
Technology NA Site Delivery Manager

This position reports to the Product Sr Manager Global Site Delivery and is based in Markham Ontario.

**Who we are**

At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including Neutrogena, Aveeno, Tylenol, Listerine, Johnson’s and BAND-AID® Brand Adhesive Bandages that you already know and love. Science is our passion; care is our talent. Our global team is made up of ~ 22,000 diverse and brilliant people, passionate about insights, innovation and committed to delivering the best products to our customers. With expertise and empathy, being a Kenvuer means having the power to impact the life of millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage - and have brilliant opportunities waiting for you Join us in shaping our future-and yours.

**Role reports to**:Product Sr Manager Global Site Delivery

**Location**:Markham Ontario

**Travel %**: 5%

**What you will do**

Key Responsibilities***
- Responsible for the delivery and support of local personal computing services, desk-side support, end-user requests and related infrastructure services to North American sites.
- Execute strategies to ensure the delivery of agreed-upon service levels.
- Partner with the Tech & Data organization and/or vendors to provide in-catalogue services cost effectively and with high quality.
- Consult and work with on-site resources, End User Services, and Tech & Data partners to resolve local service issues.
- Responsible for the delivery of approved infrastructure products and services at Kenvue locations.
- Ensure in-scope local infrastructure services are delivered per current SOPs and approved OLAs/SLAs
- Ensure that overall site operations are in good health and in compliance with all standard operating procedures and processes using Site Metrics, Compliance Checks and Reports.
- Ensure local / site end user computing assets are standard and secure.
- Understand and align to the Kenvue End User Services’ goals and objectives, recommend process improvements, and propose cost savings or cost avoidance solutions
- Execute required tasks for local, regional and/or global projects and activities undertaken by Technical Services in support of its mission as opportunities arise.
- Act as Kenvue Tech & Data on-site point of contact as well as incident and service request escalation contact for End User Services partners and business clients as appropriate.

**Qualifications**:
**What we are looking for**

Required Qualifications
- 7+ years of relevant work experience
- BA/BS required and degree in STEM field preferred.
- Demonstrated experience in end user services, customer experience (CX), user experience (UX) or specialization in IT End User Support / Desktop Management Environment related area.
- Technical knowledge and experience with Microsoft O365 and collaboration products, virtual meeting tools, audio video equipment
- Leadership skills with drive, innovation, and strong sense of commitment and adaptive to change.
- Excellent communication skills (oral, business writing, presenting, and listening) in English and local language.
- Excellent customer service skills and demonstrated ability to interact with anticipated audiences in a courteous, service
- oriented manner.
- Demonstrated ability to innovate and explain IT concepts to non-IT stakeholders.
- Good team player with proven ability to partner across diverse audiences to influence decisions that improve the user experience.

**What’s in it for you**
- Competitive Total Rewards Package*
- Paid Company Holidays, Paid Vacation, Volunteer Time & More
- Learning & Development Opportunities
- Employee Resource Groups
- This list could vary based on location/region
- Note: Total Rewards at Kenvue include salary, bonus (if applicable) and benefits. Your Talent Access Partner will be able to share more about our total rewards offerings and the specific salary range for the relevant location(s) during the recruitment & hiring process.

Kenvue is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, protected veteran status, or any other legally protected characteristic, and will not be discriminated against on the basis of disability.

Primary Location NA-CA-Ontario-Markham

Job Function Operations (IT)

Organization: Johnson & Johnson Consumer Inc.

  • Technology na Site Delivery Manager

    5 months ago

    Markham, Canada Johnson & Johnson Full time

    Description Kenvue is currently recruiting for: Technology NA Site Delivery Manager This position reports to the Product Sr Manager Global Site Delivery and is based in Markham Ontario. **Who we are** At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic...

  • Infrastructure Support Engineer

    2 months ago

    Markham, Canada Computer Talk Technology Inc. Full time

    About us:ComputerTalk is growing at a rapid rate and we are looking for exceptional talent to add to our team. The environment is dynamic, challenging, exciting, and rewarding. We attribute our success to the quality of the staff we bring on board. We have designed, deployed, and supported contact center and Unified Communication solutions for more than 400...

  • Delivery Manager- IBM Technology Expert Labs

    2 months ago

    Markham, Canada IBM Full time

    Introduction Joining the IBM Technology Expert Labs teams means you'll have a career delivering world-class services for our clients. As the ultimate expert in IBM products, you'll bring together all the necessary technology and services to help customers solve their most challenging problems. Working in IBM Technology Expert Labs means accelerating the time...

  • Sales and Marketing Coordinator

    3 weeks ago

    Markham, Canada Aspire Group NA Ltd Full time

    Aspire Group NA Ltd. is seeking a dynamic Sales and Product Marketing Coordinator to join our team and drive our sales initiatives, including new product development, managing rep groups, and expanding our retail presence across North America. If you're passionate about product innovation, we want to hear from you! **Responsibilities**: - Lead new product...

  • Na Systems Lab Services IBM Z/os Technician and

    5 months ago

    Markham, Canada IBM Full time

    Introduction Joining the IBM Technology Expert Labs teams means you'll have a career delivering world-class services for our clients. As the ultimate expert in IBM products, you'll bring together all the necessary technology and services to help customers solve their most challenging problems. Working in IBM Technology Expert Labs means accelerating the...

  • Na Systems Lab Services IBM Z/os Technician and

    3 months ago

    Markham, Canada IBM Full time

    Introduction Joining the IBM Technology Expert Labs teams means you'll have a career delivering world-class services for our clients. As the ultimate expert in IBM products, you'll bring together all the necessary technology and services to help customers solve their most challenging problems. Working in IBM Technology Expert Labs means accelerating the time...

  • E-business Manager

    5 months ago

    Markham, Canada Fleetnow Delivery Full time

    Education: Bachelor's degree - Experience: 3 years to less than 5 years - or equivalent experience **Tasks**: - Write and edit press releases, newsletter and communications materials - Assist in product development and direct and evaluate the marketing strategies of establishments - Plan, direct and evaluate the activities of firms and departments that...

  • E-business Manager

    6 months ago

    Markham, Canada Fleetnow Delivery Full time

    Education: Bachelor's degree - Experience: 3 years to less than 5 years - or equivalent experience **Tasks**: - Write and edit press releases, newsletter and communications materials - Assist in product development and direct and evaluate the marketing strategies of establishments - Plan, direct and evaluate the activities of firms and departments that...

  • Manager, Technology Projects

    2 months ago

    Markham, Canada Exp Global Inc. Full time

    div>Technology Project Manager Are you ready to design your future?Be our next Technology Project Manager!In this role, you will be a part of the Technology Design team, of the Buildings Sector, based in the Markham, ON office. The ability to work from the Brampton and/or Hamilton office locations are available as well.Be capable of developing the...

  • Delivery Manager

    2 weeks ago

    Markham, Canada Robertson & Company Full time

    Position Summary The Delivery Manager works with the Recruiters and Leadership to optimize daily recruitment activity and ensure the highest level of quality coverage across all requisitions for those accounts. The Delivery Manager is responsible for the execution of Robertson’s VMS Delivery Strategy and the corresponding management and performance of the...

  • Na Commercial Execution

    1 month ago

    Markham, Canada Kenvue Full time

    Description Kenvue is currently recruiting for: **NA Commercial Execution - Technical Product Owner** **Who we are** At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including Neutrogena, Aveeno, Tylenol, Listerine, Johnson’s and BAND-AID®...

  • Delivery Consultant Manager

    3 months ago

    Markham, Canada IBM Full time

    Introduction Joining the IBM Technology Expert Labs teams means you'll have a career delivering world-class services for our clients. As the ultimate expert in IBM products, you'll bring together all the necessary technology and services to help customers solve their most challenging problems. Working in IBM Technology Expert Labs means accelerating the time...

  • Site Assessment Manager

    4 weeks ago

    Markham, Ontario, Canada BGIS Full time

    Managers are responsible for the overall direction and strategy of a companyThe successful candidate will be responsible for managing the site assessment team and leading the development and implementation of site assessment strategies across the company.Key ResponsibilitiesDevelop and implement site assessment strategies to meet business objectives.Lead the...

  • Project Manager, Technology Implementation

    5 months ago

    Markham, Canada Gotodoctor.ca Full time

    **About Us** Gotodoctor.ca is a leading B2B integrated healthcare platform that transforms access to public and benefit services. An estimated a million Canadians are connected to its unique Care Access Technology and Digital Health Services. Its Real Care Delivery Network also combines virtual and in-person care through its 250+ pharmacy and clinic service...

  • Advisory Delivery Consultant

    3 months ago

    Markham, Canada IBM Full time

    Introduction Joining the IBM Technology Expert Labs teams means you'll have a career delivering world-class services for our clients. As the ultimate expert in IBM products, you'll bring together all the necessary technology and services to help customers solve their most challenging problems. Working in IBM Technology Expert Labs means accelerating the time...

  • Cloud Infrastructure Specialist

    3 weeks ago

    Markham, Ontario, Canada Computer Talk Technology Inc. Full time

    About ComputerTalk Technology Inc.We are a rapidly growing company, established in 1987 and headquartered in Markham. Our success is attributed to the quality of our staff, and we are looking for exceptional talent to join our team. As one of the most successful providers of Cloud Hosted Contact Center and Unified Communication Solutions in Canada, we have...

  • Agile Delivery Manager

    6 months ago

    Markham, Canada LifeWorks Full time

    TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider - encompassing physical, mental and financial health - TELUS Health is...

  • Infrastructure Support Engineer

    6 months ago

    Markham, Canada Computer Talk Full time

    Role:  Infrastructure Support Engineer Location: Markham, ON About us: ComputerTalk is growing at a rapid rate and we are looking for exceptional talent to add to our team. The environment is dynamic, challenging, exciting, and rewarding. We attribute our success to the quality of the staff we bring on board. We have designed, deployed, and...

  • Entry Level

    5 months ago

    Markham, Canada IBM Full time

    Introduction Joining the IBM Technology Expert Labs teams means you'll have a career delivering world-class services for our clients. As the ultimate expert in IBM products, you'll bring together all the necessary technology and services to help customers solve their most challenging problems. Working in IBM Technology Expert Labs means accelerating the...

  • Entry Level

    6 months ago

    Markham, Canada IBM Full time

    Introduction Joining the IBM Technology Expert Labs teams means you'll have a career delivering world-class services for our clients. As the ultimate expert in IBM products, you'll bring together all the necessary technology and services to help customers solve their most challenging problems. Working in IBM Technology Expert Labs means accelerating the...