Visitor Experience Associate

3 weeks ago


Winnipeg, Canada The Manitoba Museum Full time

**DATE POSTED**:

- Wednesday, April 17, 2024

**EMPLOYER**:

- The Manitoba Museum

**CITY/TOWN**:

- WINNIPEG

**BUSINESS LOCATION**:

- 190 RUPERT AVENUE

**DESCRIPTION**:

- Organization Summary:

- The Manitoba Museum is the province’s largest award-winning heritage and science centre. It is unique in its combination of human and natural history themes and renowned for its vivid portrayal of Manitoba’s rich and colourful history, Planetarium shows, and Science Gallery exhibits. The Museum features immersive dioramas, multi-dimensional interpretation, science and astronomy education, and quality school and community programs. The Museum protects over 2.8 million artifacts and specimens in its collections, including the Hudson's Bay Company Museum Collection.
- Position Summary:

- Reporting to the Visitor Experience Supervisor, the Visitor Experience Associate is an outgoing and sales-oriented individual with strong customer service and organization skills. This key front-line position is the first point of contact for many Museum visitors and is responsible for processing admission, membership, and merchandise sales promptly, as well as, creating a positive visitor experience. The Associate provides visitor assistance and direction throughout the public areas of the Manitoba Museum including the Box Office, Reception Desk, Planetarium entrance, Museum Shop, and visitor amenities, as well as, works in close collaboration with the Membership & Data Coordinator. The Associate must exercise professionalism, initiative, and sound judgment enthusiastically when working with internal and external customers. Fluency in both official languages is considered an asset.
- A Day in the Life - Visitor Experience Associate- Salary/Rate:

- The wage for this position is $16.36 per hour.
- Conditions of Employment:

- Child Abuse Registry Check
- Criminal Record Check with Vulnerable Sector Check

Availability for weekend (Saturday & Sunday), weekday, and occasional evening shifts is essential.**HOW TO APPLY**:

- Applications will be accepted until April 30, 2024 or until this position is filled. If you are interested in this opportunity, please submit a resume including a cover letter and schedule availability to:

- Manager of Volunteer & Employee Relations
- Manitoba Museum
- 190 Rupert Avenue
- Winnipeg, Manitoba
- Canada R3B 0N2- Fax: 204-942-3679
- The Manitoba Museum is committed to inclusion and employment equity and welcomes diversity in the workplace. The Manitoba Museum recognizes the importance of building a workforce reflective of the visitors it serves. Therefore, the Manitoba Museum supports equitable employment practices and promotes representation of designated groups (women, Indigenous people, persons with disabilities, visible minorities).- This document is available in other formats and accommodations will be provided throughout the selection process upon request. Contact Human Resources at 204-956-2830 if you have an accommodation request.



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