Supervisor, Call Center

**Join our CP360 Family, today!** **Who We Are**: We are proud to call ourselves innovative leaders in the call center industry and value how we have been able to grow significantly from 5 to 3000+ employees since opening 15 years ago. We are certified and offer an award-winning culture that is enthusiastic about adding next-level talent to our operations...

RESPONSIBILITIES - Develop and motivate an effective call center team - Supervise agents, which includes performance evaluations, hiring, development, coaching, and disciplining of subordinates - Plan, organize and measure efficiency of all activities in the call center to ensure that productivity standards are met - Analyze productivity reports to identify...

Responsible for leading the reservation department and for making sure that productivity and customer service standards are met. / Le titulaire du poste est responsable de diriger le service des réservations. **RESPONSIBILITIES**: Develop and motivate an effective call center team Plan, organize and measure efficiency of all activities in the call center...

Altasciences is a forward-thinking, mid-size contract research organization offering pharmaceutical and biotechnology companies a proven, flexible approach to preclinical and clinical pharmacology studies, including formulation, manufacturing and analytical services. For over 25 years, Altasciences has been partnering with sponsors to help support educated,...

**SUPERVISOR - TEAM LEAD - MANAGER**: **WHAT’S IN IT FOR YOU**: - A flexible hybrid schedule (includes evenings and weekends) - A central office location (parking available and close to subway station) - A competitive salary - A collusive, supportive and friendly team - A professional, open and collaborative environment - An amazing opportunity to develop...

**CTC007194 - Project Manager, Call Center, Junior**: **Secteur industriel: Communications**: **Type d'emploi: Contract**: **Durée: Nine months**: **Mode de travail: On Site**: **Description**: - Must report to a office 2-3 days per week unless otherwise indicated. Hours per week 37.5/hr Day to day Managing the directives in the Call Center 2.0 security...

**CTC007113 - Call Center Agent**: **Secteur industriel: Communications**: **Type d'emploi: Contract**: **Durée: Six months**: **Mode de travail: Mixed**: **Description**: IMPORTANT Allowed locations? Montreal Bilingual required? Yes Is remote work available? Hybrid (Tuesday to Saturday 9am-5pm EST) What are the top three functions of this role? (Top...

**Call Center Agent** Market Pulse - Montréal, QC **English **and **Bilingual (English and French) W**ork from Home Telephone Interviewers required. We do not do sales, collections or soliciting. **What’s unique in working with us?** **. **Comprehensive online paid training program with support to prepare you for the role - Flexible schedule, we...

**Call Center Agent** Market Pulse - Montréal, QC **English **and **Bilingual (English and French) W**ork from Home Telephone Interviewers required. We do not do sales, collections or soliciting. **What’s unique in working with us?** **. **Comprehensive online paid training program with support to prepare you for the role - Flexible schedule, we...

**Call Center Agent** Market Pulse - Montréal, QC **English **and **Bilingual (English and French) W**ork from Home Telephone Interviewers required. We do not do sales, collections or soliciting. **What’s unique in working with us?** **. **Comprehensive online paid training program with support to prepare you for the role - Flexible schedule, we...

Designing and delivering training and refresher programs to employees, including new hires. Developing and maintaining training materials, such as reference manuals and bulletins. The Training Specialist role contributes to the organization's success and goals by helping improve customer service and employee performance. **Responsibilities**: Design,...

**Scope**: Designing and delivering training and refresher programs to employees, including new hires. Developing and maintaining training materials, such as reference manuals and bulletins. The Training Specialist role contributes to the organization's success and goals by helping improve customer service and employee performance. **Responsibilities**: -...

**Position Type**: Permanent, Full-time (37.5 hrs per week) **Shift type**: days, evenings, weekends, statutory holidays **Training**: Must be available for 6-12 weeks of full time training which runs from Monday to Friday, 9:00am - 5:00pm Air Canada Vacations is on the lookout for passionate individuals seeking a challenge and opportunity to grow within...

**Description d'emploi**: Handle the day-to-day activities of the Call Center to ensure optimum efficiency / Gérer les opérations quotidiennes du centre d’appels afin de garantir une efficacité optimale. **Maternity Leave Replacement** **RESPONSIBILITIES**: Actively monitor the Interaction Supervisor software Validate that the call center staff is...

Must live in Montreal region; Training done in-person. - Must be fluent in French and English. iSaute® is an indoor adventure park for all ages featuring trampolines, ninja warrior courses, dodgeball, climbing structures, laser mazes, virtual reality games, and more - all under one roof. **Skills and Experience**: - Fluently bilingual in French and...

**Bilingual (FR/ENG) Call Center - Hybrid** By monitoring all Field Service Route Management System activities and collaborating with Field Service Team Managers, you will be responsible for ensuring our service technicians are minimizing their travel time between customer calls. We are excited to offer a new and adaptive way of working that provides...

Montreal- Customer servicePart Time- 27013- 05 March 2024**Laurentian Bank. Seeing beyond numbers** **Building a better and different financial institution** Financial Benefits Working Environment Commuting and Travelling Food and Drinks Nice to have Financial Benefits Pension plan Group Insurance Stock purchase program Mortgage, Line of Credit,...

**Description d'emploi**: Responsible for leading the reservation department (Europe and North America) and for making sure that productivity and customer service standards are met. Résumé du poste: Diriger le service des réservations (Europe et Amérique du Nord) et veiller à ce que les normes de productivité et du service à la clientèle soient...

**Job description** Our **WORK FROM HOME** program offers all the stability and professionalism of our call centers, named among the top outsources in the industry. We provide a base hourly wage, extensive paid training and coaching, and the same benefits as working in our offices. If you have passion for making a difference, then **Fusion BPO** is the...

Company Description **Be Part of the Journey!** Come aboard a committed and human company that needs you! Why should you join our team? We offer the pride of working for a local company with an international reach, with professionals who are passionate about travel! You will evolve in a stimulating teleworking environment where team cohesion is essential....