Call Center Supervisor

RESPONSIBILITIES - Develop and motivate an effective call center team - Supervise agents, which includes performance evaluations, hiring, development, coaching, and disciplining of subordinates - Plan, organize and measure efficiency of all activities in the call center to ensure that productivity standards are met - Analyze productivity reports to identify...

RESPONSIBILITIES - Develop and motivate an effective call center team - Supervise agents, which includes performance evaluations, hiring, development, coaching, and disciplining of subordinates - Plan, organize and measure efficiency of all activities in the call center to ensure that productivity standards are met - Analyze productivity reports to identify...

Responsible for leading the reservation department and for making sure that productivity and customer service standards are met. / Le titulaire du poste est responsable de diriger le service des réservations. **RESPONSIBILITIES**: Develop and motivate an effective call center team Plan, organize and measure efficiency of all activities in the call center...

Responsible for leading the reservation department (Europe and North America) and for making sure that productivity and customer service standards are met. RESPONSIBILITIES - Develop and motivate an effective call center team - Supervise agents, which includes performance evaluations, hiring, development, coaching, and disciplining of subordinates - Plan,...

Responsible for leading the reservation department and for making sure that productivity and customer service standards are met. / Le titulaire du poste est responsable de diriger le service des réservations. **RESPONSIBILITIES**: Develop and motivate an effective call center team Plan, organize and measure efficiency of all activities in the call center...

Altasciences is a forward-thinking, mid-size contract research organization offering pharmaceutical and biotechnology companies a proven, flexible approach to preclinical and clinical pharmacology studies, including formulation, manufacturing and analytical services. For over 25 years, Altasciences has been partnering with sponsors to help support educated,...

Altasciences is a forward-thinking, mid-size contract research organization offering pharmaceutical and biotechnology companies a proven, flexible approach to preclinical and clinical pharmacology studies, including formulation, manufacturing and analytical services. For over 25 years, Altasciences has been partnering with sponsors to help support educated,...

**SUPERVISOR - TEAM LEAD - MANAGER**: **WHAT’S IN IT FOR YOU**: - A flexible hybrid schedule (includes evenings and weekends) - A central office location (parking available and close to subway station) - A competitive salary - A collusive, supportive and friendly team - A professional, open and collaborative environment - An amazing opportunity to develop...

**Job Brief**: Air Canada Vacations is currently looking for a Supervisor, Call Center (Sun) / Vacances Air Canada est présentement a la recherche d'un(e) Superviseur(e), Centre d’appels (Sun) **RESPONSABILITÉS**: - Développer et motiver une équipe de centre d’appels efficace. - Superviser les agents, ce qui implique l’évaluation des...

Cosmetic Physician Partners is building a premier network of physician-led aesthetic clinics throughout the United States. We are seeking a Call Center Representative/Appointment Setter to make outbound calls to current and prospective clients assisting in rebooking and scheduling appointments for our clinics across the country. Schedule: Full-time,...

**Responsibility Statement**: Assists and develops agents to achieve Call Centre metrics and deliver excellent customer service. Act as backup to sell & service all incoming calls. **Key Results and Activities**: - Call out and follow up with agents on pending files - Send FTV’s to the agent that are issued and saved on the drive - Keep an eye on the...

**CTC007194 - Project Manager, Call Center, Junior**: **Secteur industriel: Communications**: **Type d'emploi: Contract**: **Durée: Nine months**: **Mode de travail: On Site**: **Description**: - Must report to a office 2-3 days per week unless otherwise indicated. Hours per week 37.5/hr Day to day Managing the directives in the Call Center 2.0 security...

**ABOUT RELIABLE PARTS** We are a leading distributor of appliance parts in the US and Canadian markets. With over 60 branch locations and 8 distribution centers, we provide service to customers in multiple sectors, including extended warranty, national accounts, multi-housing, government, e-commerce, and retail spaces. We pride ourselves on the exceptional...

**CTC007113 - Call Center Agent**: **Secteur industriel: Communications**: **Type d'emploi: Contract**: **Durée: Six months**: **Mode de travail: Mixed**: **Description**: IMPORTANT Allowed locations? Montreal Bilingual required? Yes Is remote work available? Hybrid (Tuesday to Saturday 9am-5pm EST) What are the top three functions of this role? (Top...

**Call Center Agent** Market Pulse - Montréal, QC **English **and **Bilingual (English and French) W**ork from Home Telephone Interviewers required. We do not do sales, collections or soliciting. **What’s unique in working with us?** **. **Comprehensive online paid training program with support to prepare you for the role - Flexible schedule, we...

**Call Center Agent** Market Pulse - Montréal, QC **English **and **Bilingual (English and French) W**ork from Home Telephone Interviewers required. We do not do sales, collections or soliciting. **What’s unique in working with us?** **. **Comprehensive online paid training program with support to prepare you for the role - Flexible schedule, we...

**Call Center Agent** Market Pulse - Montréal, QC **English **and **Bilingual (English and French) W**ork from Home Telephone Interviewers required. We do not do sales, collections or soliciting. **What’s unique in working with us?** **. **Comprehensive online paid training program with support to prepare you for the role - Flexible schedule, we...

**Call Center Agent** Market Pulse - Montréal, QC **English **and **Bilingual (English and French) W**ork from Home Telephone Interviewers required. We do not do sales, collections or soliciting. **What’s unique in working with us?** **. **Comprehensive online paid training program with support to prepare you for the role - Flexible schedule, we...

**Call Center Agent** Market Pulse - Montréal, QC **English **and **Bilingual (English and French) W**ork from Home Telephone Interviewers required. We do not do sales, collections or soliciting. **What’s unique in working with us?** **. **Comprehensive online paid training program with support to prepare you for the role - Flexible schedule, we...

**Scope**: Designing and delivering training and refresher programs to employees, including new hires. Developing and maintaining training materials, such as reference manuals and bulletins. The Training Specialist role contributes to the organization's success and goals by helping improve customer service and employee performance. **Responsibilities**: -...