Coordinator, Pro Sales Support

7 months ago

Boucherville, Canada Rona Inc. Full time

**Please note that**:

- **Hybrid :3 days office / 2 days home**:

- Our Hybrid Workplace Policy establishes that associates need to have a reliable transportation to and from our office located in Varennes (Quebec), to come to the office on a regular basis.
- We require all our head office associates to be proficient in French, spoken and written.

**By joining the RONA family, you’ll enjoy many benefits, such as**:

- A fitness centre, sports activities, and showers
- A childcare centre that can accommodate up to 78 children
- A cafeteria with a delicious menu prepared by a dedicated chef, healthy options, as well as FARO Roasting Houses and Tim Hortons coffee stations
- Exclusive employee discounts, plus a 10% discount on store merchandise (at all Lowe’s Canada locations)
- Benefits: retirement savings plan, annual bonuses, student incentive program, etc.
- Electric car charging stations
- Career growth opportunities within the company
- An inclusive and safe working environment
- Promotion of work-life balance
- An employer that’s involved in the community
- And much more

**Our expectations**

We are looking for a coordinator to join our Pro Sales Support team. With excellent stress management skills and the ability to handle multiple files at once, you are comfortable working in a team. Your ease of communication, combined with exemplary organization, makes you a valuable collaborator within any team.

Your quick learning ability and resourcefulness are undeniable assets that allow you to efficiently solve challenges that arise. You are known for your diligent work, punctuality, and sense of responsibility, ensuring consistency and reliability in all tasks you undertake.

Quick-witted, open to change, and positive by nature, you radiate a contagious energy that energizes your colleagues and inspires a harmonious work environment.

**Your role**
- Manage Pro customer orders nationwide, for both regular and special orders.
- Work closely and maintain good relationships with sales representatives, delivery and reception services, as well as with colleagues.
- Understand the issues facing Pro customers to advise them and find solutions adapted to their needs.
- Stay informed about new products available on the market as well as their features and functions, benefiting from appropriate training.

**The qualifications we are looking for**
- Experience in a similar position and/or knowledge of the construction field
- Experience in customer service
- Asset: knowledge of company software: MMS, Soda, and other systems

At RONA, over 22,000 employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.

We operate or service some 425 corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA, Réno-Dépôt, and Dick’s Lumber banners are well equipped to help meet the needs of all DIYers and contractors.

You’ve got the talent? We’ve got the tools Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills.

So, if you’re looking to do what you love, we could be a perfect match

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