Account Specialist

3 weeks ago

Ottawa, Canada Entrust Datacard Full time

Career Growth, Flexibility and Collaboration

Entrust is dedicated to securing a world in motion by enabling trusted identities, payments, and data protection around the globe. Headquartered in Minnesota, we offer our colleagues the ability to work globally, in a flexible and collaborative environment. Our team makes an impact

The Company: Entrust relies on curious, dedicated and innovative individuals whom anticipate the future and provide solutions for a more connected, mobile and secure world. Entrust’s technologies and expertise help government agencies, enterprises and financial institutions in more than 150 countries serve and safeguard citizens, employees and consumers.

We Believe: Securing identities is most effective when we value all identities. We are committed to ensuring that, through diversity and inclusion, the many voices that make up our communities are heard. From unconscious bias training for managers to global affinity groups that create connections both within and across our enterprise, Entrust expects and encourages all individuals to accept and respect one another. And, of course, to be themselves.

We’re looking for a Account Specialist

Our colleagues demonstrate best-in-industry experiences by building trust and providing effective and timely results for our customers.- We offer flexibility- We offer a diverse work environment- Futureproof your career with a job in information security

How you will make an impact:- Provide customer order management and issue resolution including, but not limited to:
- Analyzes and manages reporting information as it applies to delivering accurate and effective order management to customers.- Develops and maintains effective working relationships with internal teams, partners and customers.- Delivers on commitments to internal and external customers by identifying unseen barriers and addressing in a proactive manner. Ex: on-time delivery, correct quantities, special shipping instructions, etc.- Focuses on meeting each customer’s needs, motives, behaviors and expectations while working in a multi-task environment.- Accurately validates warranty and service-contract coverage of products, pricing and availability inquires, etc.- Identify, research, and resolve customer questions and inquiries- Provide status updates to customers and Sales regarding orders.- Address opportunities for process and/or system improvements to enhance the customer experience.- Serve as a liaison between customers and non-customer facing colleagues to ensure timely, appropriate transfer of information and response to inquiries. Accurately documents inquiries into proper databases and routes to appropriate support teams.-
- Meet or exceed Account Specialist performance standards and metrics with a focus on quality, accuracy, timeliness and effective communication.- Collaborate with colleagues as needed to manage workload.

Qualifications:
Basic Qualifications- High School Diploma/GED, Associates Degree, or equivalent training- 4+ years of customer service experience- Experience in a service or manufacturing environment utilizing integrated business systems.- Proficiency with Microsoft Office- 40 WPM on full keyboard utilization

Preferred Qualifications:
- Bachelor’s degree in Business- Excellent verbal and written communication.- Able to work independently and in a team environment, demonstrating professional demeanor in all work-related interactions.- Self-motivated with the ability to execute multiple projects at once with high-quality output.- Exhibits agility and flexibility to adjust to changing demands- Ability to engage and interact with various teams with impact and influence.- Customer Service experience in a business to business environment- Familiarity with Oracle EBS, specifically for order management and service managementWhy Should You Apply?
- Leader in the security industry
- Friendly, supportive & knowledgeable teams
- Opportunities for on-the-job training
- You’ll help secure identities

For more information, visit
- Follow us on

LinkedIn

,

Facebook

,

Instagram

, and

YouTube


Entrust Corporation is an EOE/AA/Veteran/People with Disabilities employer.

LI-XT1

This role is eligible for a remote or hybrid work arrangement. Please consult with the recruiter for more information.- ._
- For US roles, or where applicable:_

Entrust is an EEO/AA/Disabled/Veterans Employer

Recruiter:
Xochitl Ticas Lara

  • Accounts Payable Specialist

    4 weeks ago

    Ottawa, Canada Metcalfe Realty Company Limited Full time

    Background Meeting the growing needs of one of Canada’s major real estate markets has been a priority with Metcalfe Realty Company Limited since 1949. An expansive range of services and years of solid experience in property management and development have earned the company an enviable reputation as an industry leader in the nation’s capital. Since...

  • Accounts Payable Specialist

    1 day ago

    Ottawa, Canada Versaterm Full time

    **The Company** For over 40 years, Versaterm Public Safety has been a pioneer in public safety software, revolutionizing agencies' operations, both large and small, with a comprehensive range of solutions from community engagement to case closure. Versaterm's commitment to public safety is exemplified by a steadfast dedication to customer satisfaction, the...

  • Accounts Receivable Specialist

    7 days ago

    Ottawa, Canada Versaterm Full time

    **THE COMPANY** Versaterm is an Ottawa-based vertical software company that has been in business for over 40 years. We provide industry-leading products in mission-critical areas for Police, Fire and EMS agencies across North America and the Caribbean. As a result of significant growth, we are looking for top notch professionals to join us during this...

  • Accounts Receivable/ Accounts Payable

    4 weeks ago

    Ottawa, Canada EDC Full time

    **Accounts Receivable/ Accounts Payable ( Level 1 or Level 2 - 12 month contract)** - 00049J **Posting Date**: Apr 18, 2023, 3:02:22 PM **Primary Location**: Ontario-Ottawa **Job Type**: Contract **Schedule**: Full-time Export Development Canada (EDC) is a financial Crown corporation dedicated to helping Canadian businesses make an impact at home and...

  • Accounts Receivable Specialist

    2 weeks ago

    Ottawa, Canada Versaterm Full time

    **The Company** For over 40 years, Versaterm Public Safety has been a pioneer in public safety software, revolutionizing agencies' operations, both large and small, with a comprehensive range of solutions from community engagement to case closure. Versaterm's commitment to public safety is exemplified by a steadfast dedication to customer satisfaction, the...

  • Accounting and Payroll Specialist

    3 days ago

    Ottawa, Canada Canada Green Building Council Full time

    **ABOUT CAGBC** For 20 years, CAGBC has led the movement for high-performing, green buildings. We believe that by transforming the built environment, we can create a more sustainable future and communities where people can thrive in resilient, healthy buildings and homes. **BENEFITS OF WORKING AT CAGBC** At CAGBC, we ask a lot of our employees, which is...

  • Bilingual Accounts Receivable Specialist

    4 weeks ago

    Ottawa, Canada Versaterm Full time

    **THE COMPANY** Versaterm is an Ottawa-based vertical software company that has been in business for over 40 years. We provide industry-leading products in mission-critical areas for Police, Fire and EMS agencies across North America and the Caribbean. As a result of significant growth, we are looking for top notch professionals to join us during this...

  • Bilingual Accounts Receivable Specialist

    4 weeks ago

    Ottawa, Canada Versaterm Full time

    **THE COMPANY** For over 40 years, Versaterm Public Safety has been a pioneer in public safety software, revolutionizing agencies' operations, both large and small, with a comprehensive range of solutions from community engagement to case closure. Versaterm's commitment to public safety is exemplified by a steadfast dedication to customer satisfaction, the...

  • Procurement Specialist

    3 weeks ago

    Ottawa, Canada OXARO Inc. Full time

    Out valued Government Client requires multiple Secret-cleared Intermediate Procurement Specialists (Supply Specialists) to support the definition and implementation of land equipment projects. Tasks Performed: Preparing Recommended Order Buy (ROB) lists with data pulled from the ERP-SAP System Work with the TA to establish, verify, and modify cataloging data...

  • Accounts Payable Administrator

    4 weeks ago

    Ottawa, Canada Senstar Full time

    Position Overview We have an immediate need for a Temporary Accounts Payable Specialist at our Carp, Ontario location. The position will allow a highly motivated, organized and detail-oriented individual to be involved in a variety of systems and processes involving the full accounting cycle. This role reports into our Financial Controller in a hybrid work...

  • Implementation Specialist

    4 weeks ago

    Ottawa, Canada PureLogic IT Solutions Full time

    Post Sales Implementation Specialist is the primary technical Talent for the Implementation of the various technologies that PureLogic represents. Implementation Specialist works closely with the Sales Engineers, the Sales Engineers and is responsible for actively driving and managing the technology evaluation stage of the sales process, working in...

  • E-commerce Operations Specialist

    2 weeks ago

    Ottawa, Canada Adecco Full time

    Adecco is currently recruiting for an E-commerce Operations Specialist for a full-time permanent role with our client based out of Ottawa, Ontario.Mon-Fri 8 :00 am - 4:00 pm ESTOnsiteThe E-commerce Operations Specialist will have the following responsibilities:Follow the daily operations procedures (accounts, orders processing, shipping, competitors pricing...

  • E-commerce Operations Specialist

    2 weeks ago

    Ottawa, Canada Adecco Full time

    Adecco is currently recruiting for an E-commerce Operations Specialist for a full-time permanent role with our client based out of Ottawa, Ontario.Mon-Fri 8 :00 am - 4:00 pm ESTOnsiteThe E-commerce Operations Specialist will have the following responsibilities:Follow the daily operations procedures (accounts, orders processing, shipping, competitors pricing...

  • E-commerce Operations Specialist

    2 weeks ago

    Ottawa, Canada Adecco Full time

    Adecco is currently recruiting for an E-commerce Operations Specialist for afull-time permanentrole with our client based out of Ottawa, Ontario. Mon-Fri 8 :00 am - 4:00 pm EST Onsite The E-commerce Operations Specialist will have the following responsibilities: Follow the daily operations procedures (accounts, orders processing, shipping, competitors...

  • Customer Solutions Specialist

    4 weeks ago

    Ottawa, Canada Lucent Marketing Group Full time

    Do you enjoy working with people? Are you looking for an opportunity to challenge yourself and learn new skills? If you answered yes to these questions then you may just be the person our firm is looking for! We are actively searching for a dedicated customer solutions specialist to add to our diverse team of professionals. Our company works as the...

  • Accounts Receivable Specialist

    4 weeks ago

    Ottawa, Canada FULLY MANAGED INC Full time

    **About Fully Managed** Fully Managed is a leader in digital business transformation and managed services. As a ServiceNow Elite partner, we enable organizations to navigate and excel in the digital-first work world. Our mission is #CreatingPeaceOfMind through better IT, customer and employee experiences to make work flow! We eat, sleep, and breathe our...

  • E-commerce Operations Specialist

    2 weeks ago

    Ottawa, Canada Adecco Full time

    Adecco is currently recruiting for an E-commerce Operations Specialist for a full-time permanent role with our client based out of Ottawa, Ontario. Mon-Fri 8 :00 am - 4:00 pm EST Onsite The E-commerce Operations Specialist will have the following responsibilities: Follow the daily operations procedures (accounts, orders processing, shipping, competitors...

  • E-commerce Operations Specialist

    2 weeks ago

    Ottawa, Canada Adecco Full time

    Adecco is currently recruiting for an E-commerce Operations Specialist for a full-time permanent role with our client based out of Ottawa, Ontario.Mon-Fri 8 :00 am - 4:00 pm ESTOnsiteThe E-commerce Operations Specialist will have the following responsibilities:Follow the daily operations procedures (accounts, orders processing, shipping, competitors pricing...

  • E-commerce Operations Specialist

    2 weeks ago

    Ottawa, Canada Adecco Full time

    Adecco is currently recruiting for an E-commerce Operations Specialist for a full-time permanent role with our client based out of Ottawa, Ontario.Mon-Fri 8 :00 am - 4:00 pm ESTOnsiteThe E-commerce Operations Specialist will have the following responsibilities:Follow the daily operations procedures (accounts, orders processing, shipping, competitors pricing...

  • Revenue Systems Specialist

    4 days ago

    Ottawa, Canada NAV Canada Full time

    Job Posting Title Revenue Systems Specialist Job Category Accounting Language Requirements Bilingual / Bilingue Posting End Date 2023-04-30 Job Grade ATP-7 Pay Range $92,079 - $115,098 Job Summary The Revenue Systems Specialist is responsible for technical oversight and control of one or more of the systems used to support Revenue Administration...