Housekeeping Manager/gérant(E) de L’entretien

2 months ago


Kahnawake, Canada Playground Full time

Playground is an internationally renowned gaming destination located a short 15-minute drive south of downtown Montreal, within the Mohawk territory of Kahnawake. We are currently expanding, unveiling new gaming floors, a luxurious hotel, and specialized dining options.

**Position Overview**:
As **_Housekeeping Manager_** you will lead our housekeeping team, ensuring the highest standards of cleanliness and guest satisfaction. You'll be in charge of all aspects of the department, including budgeting, staff development, and inventory control, while fostering a culture of excellence and teamwork. Your attention to detail will be a driving force in creating a welcoming and hygienic atmosphere, ensuring that every visit to our complex is memorable and enjoyable.

**What we have to offer**:

- Competitive compensation _($70-80K based on experience, performance bonus eligibility)_
- Discounts on food
- Comprehensive paid training
- Opportunities for career advancement
- Free parking
- Company-wide events
- Playground Cares volunteer opportunities

**Schedule**:40-hour work week, with flexibility to work weekdays, weekends, and varying hours—early mornings or late evenings— to meet operational demands.

**Responsibilities**:
Leadership and Team Management:

- Supervise and mentor the housekeeping team, including recruitment, training, performance evaluations, and disciplinary actions.
- Develop weekly schedules and ensure proper staffing levels to maintain operational efficiency and meet labor cost goals.
- Promote a positive team environment, recognizing individual contributions and encouraging professional growth.

Operations Management:

- Ensure all guest rooms, public areas, and back-of-house areas meet the highest standards of cleanliness and presentation.
- Conduct daily inspections and audits to verify compliance with safety and sanitation standards.
- Address guest requests and complaints promptly, ensuring guest satisfaction is a priority.
- Coordinate with maintenance to address room repairs and facility issues as needed.

Cross-Functional Collaboration:

- Work closely with the Facilities team to ensure smooth coordination for maintenance needs and repairs, maintaining a safe and efficient environment for guests and staff.
- Collaborate with the Food and Beverage team across various restaurants to support cleanliness standards in dining areas and ensure compliance with health regulations.
- Partner with the Gaming team to ensure a clean and welcoming environment on the gaming floor, addressing specific needs for high-traffic areas.
- Liaise with the Hotel team as the property expands, preparing for the integration of housekeeping services to meet hotel guests' expectations upon completion.

Budgeting and Inventory Control:

- Manage departmental budgets, including expenses related to labor, cleaning supplies, and equipment, ensuring cost-effective operations.
- Monitor and maintain optimal inventory levels for cleaning products, linens, and amenities, placing orders as needed to support daily operations.
- Track and report on financial performance, including variance analysis and recommendations for improvements to budget adherence.

Quality Control and Compliance:

- Develop and implement housekeeping policies and standard operating procedures (SOPs) to enhance productivity and service quality.
- Stay up-to-date with industry best practices, including health and safety regulations, to ensure compliance with local health department guidelines.
- Oversee special projects, such as deep cleaning schedules and seasonal tasks, to maintain property standards.

Guest Experience:

- Collaborate with the front desk and other departments to ensure a seamless guest experience.
- Handle VIP guest requests with discretion and attention to detail, ensuring a memorable stay.
- Gather feedback from guests and implement strategies to continuously improve service delivery.

**Requirements**:

- High school diploma or equivalent required; a degree in Hospitality Management or a related field is preferred.
- 3-5 years of experience in a housekeeping management role within a hotel or resort setting, with casino experience as a plus.
- Strong leadership skills with proven ability to manage and motivate a diverse team.
- Proficiency in budgeting, inventory management, and housekeeping management software.
- Bilingual (English and French) with excellent communication skills, both written and spoken.
- Knowledge of safety and sanitation regulations and best practices in the hospitality industry.
- Physical ability to perform duties as needed, including standing for long periods and lifting up to 20 pounds.
- Must be willing to roll up their sleeves and assist with cleaning tasks as required
- ________________________________________

Playground est une destination de jeu internationalement reconnue située à seulement 15 minutes en voiture au sud du centre-ville de Montréal, sur le territoire mohawk de Kahnawake. Nous s


  • Housekeeping Manager

    6 months ago


    Kahnawake, Canada Playground Full time

    **About us**: Playground is an internationally renowned gaming destination located a short 15-minute drive south of downtown Montreal, within the Mohawk territory of Kahnawake. We are currently expanding, unveiling new gaming floors, a luxurious hotel, and specialized dining options. **Position Overview**: As **_Housekeeping Manager_** you will ensure the...


  • Kahnawake, Canada Playground Full time

    We're actively searching for an experienced, dedicated, and dependable Food and Beverage Operations Manager to join our dynamic and growing team. If you thrive in a collaborative, fast-paced environment, and aspire to build a rewarding career within a well-established organization, then this opportunity is made for you! They mentor the team in adhering to...


  • Kahnawake, Canada Playground Full time

    **About us**: Playground is an internationally renowned gaming destination located a short 15-minute drive south of downtown Montreal, within the Mohawk territory of Kahnawake. We are currently expanding, unveiling new gaming floors, a luxurious hotel, and specialized dining options. **Position Overview**: As **_Maintenance Manager_**, you will be...


  • Kahnawake, Canada Playground Full time

    **About us**: Playground is an internationally renowned gaming destination located a short 15-minute drive south of downtown Montreal, within the Mohawk territory of Kahnawake. We are currently expanding, unveiling new gaming floors, a luxurious hotel, and specialized dining options. **Position Overview**: As **_Maintenance & Grounds Manager_**, you will be...

  • F&b Manager

    6 months ago


    Kahnawake, Canada Playground Full time

    **_F&B Manager - Gaming_** **About us**: Playground is an internationally renowned gaming destination located a short 15-minute drive south of downtown Montreal, within the Mohawk territory of Kahnawake. We are currently expanding, unveiling new gaming floors, a luxurious hotel, and specialized dining options. **Position Overview**: We're actively...


  • Kahnawake, Canada Playground Full time

    **_F&B Manager - Gaming_** **About us**: Playground is an internationally renowned gaming destination located a short 15-minute drive south of downtown Montreal, within the Mohawk territory of Kahnawake. We are currently expanding, unveiling new gaming floors, a luxurious hotel, and specialized dining options. **Position Overview**: We're actively...

  • Cage Cashier

    7 months ago


    Kahnawake, Canada Playground Full time

    Are you ready to join an exciting, dynamic team that thrives in a high-energy environment? We are seeking a talented and personable **Cage Cashier **to become an integral part of our growing family at Playground. As a Cage Cashier, you'll be at the heart of our operation, managing the pulse of financial transactions in an electrifying setting. Your role...


  • Kahnawake, Canada Franklin Empire Full time

    **Franklin Empire Inc.** fournit toutes les composantes électriques propres aux nouvelles constructions, aux rénovations et aux services d’entretien d’installations industrielles, de résidences et d’immeubles commerciaux. Nous offrons des solutions OEM et MRO (entretien, réparation et fonctionnement), des services de conception d’éclairage, de...

  • Facilities Manager

    6 months ago


    Kahnawake, Canada Playground Full time

    Playground is rapidly expanding and is currently seeking an experienced** **_Facilities Manager_** to join our dynamic team. If you thrive in a fast-paced, ever-changing environment and are focused on building a rewarding career with a well-established and rapidly growing organization, this could be the ideal opportunity for you! **Hours**: Full time hours...


  • Kahnawake, Canada Pharmacie Jean-David Parent, Fadi Chamoun et Spiros Marinis Full time

    **Description du poste** Un nouveau défi vous intéresse? Notre laboratoire est organisé par Crescendo Pharma et notre équipe dynamique inspire un bel esprit d'équipe. Nous cherchons un(e) ATP pour notre pharmacie à Kahnawake. - Gestion de certaines assurances (demandes de paiement) - ATP de labo. - DVCC possible - Participer aux rencontres avec les...


  • Kahnawake, Canada TOTEM Recruteur de talent Full time

    Salaire : à partir de 110K$Horaire : Flexible, 35hFormat : Permanent, possibilité de télétravailLocalisation : ChâteauguayNous recherchons pour notre client une OBNL un(e) Directeur(trice) Financière.Nous cherchons un profil CPA expérimenté, qui veut mettre ses compétences au service d’une cause noble. Si vous aspirez à donner une dimension...


  • Kahnawake, Canada Pharmacie F.Chamoun & S.Marinis inc (Kahnawake) Full time

    Un nouveau défi vous intéresse? Notre laboratoire est organisé par Crescendo Pharma et notre équipe dynamique inspire un bel esprit d'équipe. Nous cherchons un(e) ATP pour notre pharmacie à Kahnawake. - Gestion de certaines assurances (demandes de paiement) - ATP de labo. - DVCC possible - Participer aux rencontres avec les employés De plus, nous...


  • Kahnawake, Canada Playground Full time

    We're actively searching for an experienced, dedicated, and dependable **_Fine Dining Restaurant Operations Manager_** to join our dynamic and growing team. If you thrive in a collaborative, fast-paced environment, and aspire to build a rewarding career within a well-established organization, then this opportunity is made for you! **Compensation**:_Base...


  • Kahnawake, Canada Playground Full time

    **About us**: Playground is an internationally renowned gaming destination located a short 15-minute drive south of downtown Montreal, within the Mohawk territory of Kahnawake. We are currently expanding, unveiling new gaming floors, a luxurious hotel, and specialized dining options. **Position Overview**: Join The Rail Coal Fire Bistro and become a crucial...


  • Kahnawake, Canada Playground Full time

    **About us**: Playground is an internationally renowned gaming destination located a short 15-minute drive south of downtown Montreal, within the Mohawk territory of Kahnawake. We are currently expanding, unveiling new gaming floors, a luxurious hotel, and specialized dining options. **Position Overview**: As a **_Groundskeeper_**, you'll be our outdoor...


  • Kahnawake, Canada Canada Post - Postes Canada Full time

    Numéro de la demande d’emploi : 172574 Fonction administrative : Vente au détail Ville principale : Kahnawake Province : Québec Type d’emploi : Sur appel Statut d’emploi : Période déterminée Exigences linguistiques : Bilinguisme impératif (-BB) Classification et niveau d’employé : RVSGD11 - Niveau 1 Heures de travail : Sur appel Nombre de...

  • Social Media Manager

    6 months ago


    Kahnawake, Canada Playground Full time

    Playground is an internationally renowned gaming destination located a short 15-minute drive south of downtown Montreal, within the Mohawk territory of Kahnawake. We are currently expanding, unveiling new gaming floors, a luxurious hotel, and specialized dining options. **Position Overview**: **Schedule**:_Standard business hours Monday-Friday however,...

  • Social Media Manager

    6 months ago


    Kahnawake, Canada Playground Full time

    **About us**: Playground is an internationally renowned gaming destination located a short 15-minute drive south of downtown Montreal, within the Mohawk territory of Kahnawake. We are currently expanding, unveiling new gaming floors, a luxurious hotel, and specialized dining options. **Position Overview**: **Schedule**:_Standard business hours Monday-Friday...


  • Kahnawake, Canada Playground Full time

    Greeter/Doorman About us: Playground is an internationally renowned gaming destination located a short 15-minute drive south of downtown Montreal, within the Mohawk territory of Kahnawake. We are currently expanding, unveiling new gaming floors, a luxurious hotel, and specialized dining options. Position Overview: We are seeking a professional and...

  • Chef de Partie

    6 months ago


    Kahnawake, Canada Playground Full time

    **_Chef de Partie_** **About us**: Playground is an internationally renowned gaming destination located a short 15-minute drive south of downtown Montreal, within the Mohawk territory of Kahnawake. We are currently expanding, unveiling new gaming floors, a luxurious hotel, and specialized dining options. **Position Overview**: We are seeking a skilled...