Flight Service Coordinator
2 weeks ago
At **PAL **Airlines **we are dedicated to provide air travelers with reliable, on-time performance, and an enjoyable travel experience. Our success is due to our people, and we’re looking for more great people to join our team. If you enjoy working in a fast-paced environment, have a love for travel, enjoy meeting with people and take pride and ownership in what you do, then you’re the person we are looking for
**PAL Aviation Services** is currently seeking a **Flight Service Coordinator **to be located at our base in **St. John’s, NL**.
**Duties and Responsibilities**:
- Greeting customers, answering phones and transferring calls;
- Operation of VHF radio to communicate with other employees;
- Arranging accommodations, transportation, catering and any other services requested;
- Operating a POS machine;
- Writing up contract services when necessary;
- Receiving and assuming responsibility for any and all cash collected during a shift;
- Administrative duties including data entry, processing, photocopying, filing and updating customer information files;
- Completion of fuel slips and refueling paperwork;
- Security screening and briefing;
- Walking passengers to aircraft;
- Other related duties as assigned.
**Qualifications**:
- 2+ years of customer service experience in a fast-paced environment;
- Ability to meet tight deadlines and work under pressure;
- Ability to work alone and in a team environment effectively;
- Computer skills including Microsoft Office Suite;
- Ability to work flexible hours and shift work.
**What we offer**:
- Comprehensive health benefits including medical, dental, vision, and life insurance
- Defined Contribution Pension Plan
- Employee Stock Purchase Plan
- Personal travel privileges with PAL and interline agreements with multiple airlines
- Employee Tuition Assistance Program
- Employee and Family Assistance Programs
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