Account Manager

1 month ago


Remote, Canada Page Pros Full time

**Page Pros is a Toronto based digital marketing agency that is growing rapidly. We are founded on trust, focused on relationships, and motivated by our clients’ long-term success.**

We exist to help companies develop long-term sources of customer acquisition and revenue growth through our digital marketing products. We are looking for a personable and effective communicator who has a passion for the digital marketing industry. We are looking for someone to liaise between the agency and our clients to ensure full customer satisfaction. Someone talented, a multi-skilled Account Manager, who will thrive in a challenging, fast-paced, and fun team-oriented environment. This is a perfect role for a savvy team player, that wants to be a part of one of North Americas fastest growing digital marketing agencies.

**Job Summary**

**Responsibilities**
- Be responsible for planning, developing and managing clients' digital strategies to improve their web presence and achieve their digital marketing goals.
- Build and manage strong, long-lasting relationships with existing and potential clients.
- Work directly with the sales directors and representatives.
- Use our software to optimize web content to improve SEO.
- Present and train clients on different social media strategies.
- Carry out basic graphic design jobs for our clients.
- Keep abreast with new trends in digital technology.
- Schedule and carry out monthly update calls with the clients you manage.
- Serve as the lead point of contact for all client account management matters.
- Create and deliver marketing strategy documentation and use our software to develop reports for existing and new clients.
- Develop new business with existing clients and/or identify areas of improvement.
- Prepare reports on account status to internal stakeholders.
- Assist with challenging client requests or issue escalations as needed.
- Proven work experience in Marketing as an Account Manager, Key Account Manager, Sales Account Manager or relevant role.
- Must have at least 3-5 years of experience in a Customer Service position.
- Must have at least 1 year of experience working in an Agency setting.
- In-depth knowledge of online marketing tools and technology
- Excellent understanding and knowledge of social media platforms
- Entry level graphic design skills (Photoshop)
- Must have strong time management, organizational and analytical skills.
- Ability to foresee risks and generate mitigation plans with the appropriate stakeholders.
- Must have strong interpersonal and communication skills (written and verbal).
- Ability to work in a multi-functional team environment with rapidly changing priorities.
- Proven focus on attention to detail.
- Ability to thrive in a fast-paced, high-pressure environment.

**Most importantly, you share our values...**
- You roll up your sleeves.
- You are resilient.
- You never stop learning.
- You want to be part of a global success story.

**What we offer**:

- Remote Position - Work from the comfort of your home
- Performance Bonus Packages
- Full Benefits
- Regular company social events.
- End of year company award & seminar trip
- Professional growth opportunities.
- You will be part of a close-knit team of like-minded professionals who are incredibly hard-working and truly passionate about their work.
- Paid time off.

**Salary**: From $50,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Dental care
- Paid time off
- Vision care
- Work from home

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Bonus pay
- Retention bonus

Work Location: Remote

Expected start date: 2024-03-25


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