Experience Strategist

2 weeks ago

Montréal, Canada Wunderman Thompson Full time

**Who we are**:
At Wunderman Thompson we exist to inspire growth for ambitious brands. Part creative agency, part consultancy and part technology company, our experts provide end-to-end capabilities at a global scale to deliver inspiration across the entire brand and customer experience.

We are 20,000 strong in 90 markets around the world; our people bring together creative storytelling, diverse perspectives, inclusive thinking, and highly specialized vertical capabilities to drive growth for our clients. We offer deep expertise across the entire customer journey, including communications, commerce, consultancy, CRM, CX, data, production, and technology.

**Who we are looking for**:
Wunderman Thompson is looking for a motivated Experience Strategist to join our CX team creating complete customer experiences for Canadian and American clients. Reporting to the Chief Experience Officer, Strategy and collaborating across a portfolio of brands, you will play a critical role in user research and experience strategy development.

**What you'll do**:

- **Discover **| Conduct primary and secondary research (ex. stakeholder interviews) to identify needs, craft personas, journeys, competitor audits, and gather other requirements.
- **Develop **| Collaborate in the development of product (websites, apps, service) and complete CX/UX strategies at the intersection of consumer, business needs and technology. Outputs could include discovery documents, best in class reviews, audits, product strategy, content strategy, information architectures, user flows etc.
- **Own and Partner **| Collaborate with Design, UX, Creative, Technology and other disciplines on the CX/product strategy. Recommend long term and** **short-term strategies including new features, innovations, optimizations, and ideas.

**Who you are**:

- **Curious **| You are motivated to understand what makes people tick and how that influences the way they engage with content today.
- **Agile **| A get-things-done attitude. You dig in and figure out how to work around problems. You anticipate requirements and manage expectations.
- **Collaborative **| Cultivate trust with clients and set expectations. Work well with cross-discipline teams.

**What you'll need**:

- 4 to 5 years of experience in strategic roles with a focus on UX/Product/CX.
- Knowledge and know-how of marketing fundamentals, user experience and digital ecosystems.
- Experience being part of building CMS based websites, features, and other digital experiences.
- Demonstrated ability to partner or individually perform research, best-in-class, competitive, content audits, etc.
- Demonstrated ability to create web/digital/content strategies.
- Understanding of modern technologies and marketing technology stacks (CMS, CRM, Paid and owned media etc.), personalization, commerce, etc.
- Ability to document and present thinking to a broad range of agency and client stakeholders.
- English fluency required. French fluency an asset.

**What we offer**:

- **Passionate, driven people** | We champion a culture of people that do extraordinary work.
- **Consciously cultivated culture **| We aim to embody the behaviours to build an inclusive community that is in it together, bringing both positivity and active listening into the workplace as we simultaneously strive to empower creative bravery.
- **Competitive benefits** | What we offer full time hires ranges from the full spectrum of group health coverage options (medical, dental, vision) and a variety of paid time off offerings that reflect our investment in all aspects of your overall life balance and wellness.
- **Growth-minded opportunities **| We aim to nurture a culture of real-time feedback, growth-oriented mindset, and plenty of training opportunities through Wunderman Thompson and WPP, so you can continue to grow personally and professionally.

LI-SS1

At Wunderman Thompson, we are committed to actively building a diverse, equitable and inclusive workplace where everyone feels welcomed, valued and heard, and is treated with dignity and respect. As leaders and creative partners across industries, it is our responsibility to cultivate an environment reflective of our greatest asset; our people. We believe that this commitment inspires growth and delivers equitable outcomes for everyone as well as the clients and communities we serve.

Wunderman Thompson is a WPP agency. For more information, please visit our website and follow Wunderman Thompson on our social channels via Twitter, Facebook, LinkedIn, and Instagram.

  • Digital Strategist

    3 weeks ago

    Montréal, QC, Canada Evolving Web Full time

    Do you want to work at a growing digital agency to foster client relationships and build client success? Evolving Web is looking for an ambitious and energetic Digital Strategist to help us. Your mission? Work alongside Evolving Web’s project teams and bring your expertise to push our projects to the next level. You will be the client’s eyes and ears...

  • Patient Experience Ambassador

    4 weeks ago

    Montréal, Canada HealthHub Solutions Full time

    Be a part of innovation, success, and teamwork! We are currently looking for a Patient Experience Ambassador to join our team. Exciting things are happening at HealthHub! We are striving to make a difference in Canadian healthcare. We understand our customers’ needs and we want to collaborate with them to remove obstacles and barriers as we support...

  • Legal Counsel

    4 weeks ago

    Montréal, Canada GSOFT Full time

    Company Description GSoft is the independent software company behind a family of products focusing on distributed work and using the digital revolution to change the employee experience. Our goal is to make work simpler, kinder and faster. One software at a time. Specifically, we help companies get the most out of Microsoft with ShareGate. We help HR and...

  • Technical Project Manager

    6 days ago

    Montréal, Canada Nurun Full time

    Company Description We are Nurun, at the crossroads of creativity and technology. We create digital experiences that help to grow brands and transform organizations. We are hybrids who organize our work around multi-disciplinary collaboration. Our vision: humans first, technology second. Always the same ingredients, but never the same recipe: we adapt...

  • Senior Front-End Developer

    4 weeks ago

    Montréal, QC, Canada Nurun Sf Inc Full time

    We are Nurun, at the crossroads of creativity and technology. We create digital experiences that help to grow brands and transform organizations. We organize as teams of Experience Designers, Developers, Client Partners, Project Managers, Strategists, and Business Designers (don’t worry, we’ll teach you what that is). Nurun is looking for a Senior...

  • UX/UI Designer

    3 weeks ago

    Montréal, QC, Canada Evolving Web Full time

    We are looking for a UX designer with 5+ years of experience to be an active contributor in our design process and the creation of interactive websites and apps. You will use your analytical and creative abilities throughout the design process, creating and developing UX flows, personas, user journey maps, and more, to wireframes and sitemaps. Work on...

  • Stratège Numérique

    3 weeks ago

    Montréal, Canada Mirego Full time

    En tant que stratège numérique, tu aimes t’immerger dans l’univers de ton client et comprendre ses enjeux. Tu sais comment aller chercher des données quantitatives et qualitatives et les transformer en _insights_. Tu sais poser les bonnes questions et tu es doté.e d’une grande écoute qui t’aide à capter les subtilités des réponses. Tu sais...

  • Senior UX/UI Designer

    3 weeks ago

    Montréal, QC, Canada Evolving Web Full time

    We are looking for a UX/UI designer with 5+ years of experience to be an active contributor in our design process and the creation of interactive websites and apps. You will use your analytical and creative abilities throughout the design process, creating and developing UX flows, personas, user journey maps, and more, to wireframes and sitemaps. Work on...

  • Social Media Content Specialist

    4 weeks ago

    Montréal, Canada Merkle Full time

    **Advertising**: **Remote | Montréal, QC** **About the job**: Want to join the team? We are looking for driven **Social Media Content Specialists** that are available to work a **combination of shifts, including days - 8AM - 4PM North American Central Standard Time, evenings - 4PM -12AM North American Central Standard Time, and overnight shifts - 12AM -...

  • Graduate Multi-asset Trading

    7 days ago

    Montréal, Canada PICTET Full time

    **The programme**: - Pictet Trading & Sales (PTS) provides direct access to global markets, offering bespoke trading solutions across a wide range of asset classes. Our teams of sales traders, IT specialists, strategists and quant analysts are assisted by a full suite of risk and control functions as well as the latest technology.- PTS is looking to hire a...

  • Digital Virtual project Manager

    3 weeks ago

    Montréal, QC, Canada Sun Connect Full time

    We are Nurun, at the crossroads of creativity and technology. We create digital experiences that help to grow brands and transform organizations. We organize as teams of Experience Designers, Developers, Client Partners, Project Managers, Strategists, and Business Designers (don’t worry, we’ll teach you what that is). Nurun is looking for a bilingual...

  • Copywriter \u007c Rédacteur.trice

    7 days ago

    Montréal, Canada Behaviour Interactive Full time

    Behaviour Interactive is seeking a Copywriter to join the Marketing Communications team. You will create promotional content such as social copy, in-game news, blog posts, newsletters, landing pages, and scripts for a variety of games across our portfolio. As a member of the Marketing Communications team, you will reports to the Lead Content Strategist, and...

  • Senior Motor Control Engineer

    4 weeks ago

    Montréal, QC, Canada Centum T&S Full time

    About Centum T&S Canada CENTUM T&S Canada offers electronic and software solutions for the transportation industry: - Information Management & Security: Passenger Information Systems (PIS), Video Surveillance, Public Address and Intercom, Ethernet Network, Automatic Passenger Counting (APC)... The company has two excellence centers located in Lyon, France...

  • E-learning Project Manager

    4 days ago

    Montréal, Canada LCI Education Full time

    Today, LCI Education is present on five continents, with 12 institutions of higher learning comprising 23 campuses and some 2,000 colleagues involved in the education of more than 20,000 learners around the world each year. LCI also provides expertise and talent to businesses by offering business solutions to human capital challenges. From country to...

  • Director, Digital Transformation

    6 days ago

    Montréal, QC, Canada KATIMAVIK Full time

    In almost 20 years, Onepoint has become a major player in digital transformation, employing 3,500 people in Europe, North America, Asia Pacific, and North Africa. Onepoint guides its clients from the definition of the strategic vision to its technology implementation. “Comparing the opinions of experts from diverse domains, including software developers,...

  • Communications Administrator

    7 days ago

    Montréal, Canada McGill University Full time

    Please refer to the job aid for instructions on how to apply. Department of Earth and Planetary Sciences Position Summary: Under the direction of the Chair of Earth and Planetary Sciences (EPS), Faculty of Science, the Communications Administrator, will be responsible for organizing and implementing the Department’s recruitment and outreach activities...

  • UX Copywriter

    4 weeks ago

    Montréal, Canada CBCRadio-Canada Full time

    Position Title: UX Copywriter (Telework) (French Services) Status of Employment: Temporary (STTRC) Position Language Requirement: French Language Skills: French (Reading), French (Speaking), French (Writing) Work at CBC/Radio-Canada At CBC/Radio-Canada, we create content that informs, entertains and connects Canadians on multiple platforms. Our...

  • Operations Coordinator

    7 days ago

    Montréal, Canada Evolving Web Full time

    Note that regular visits to the office are mandatory, we will only be considering recruiting applicants in Montreal. We’re looking for an organized, detail-oriented, energetic and proactive person to join our team at Evolving Web. Your role will be in making sure that internal operations are running smoothly. The Operations Coordinator is at the heart of...

  • Operations Manager

    4 weeks ago

    Montréal, Canada Evolving Web Full time

    **_Note that regular visits to the office are mandatory, we will only be considering recruiting applicants in Montreal._** We're looking for an organized, detail-oriented, energetic and proactive person to join our team at Evolving Web. Your role will be in making sure that internal operations are running smoothly. The Operations Manager is the heart of...

  • Medical Writer

    4 weeks ago

    Montréal, Canada altavia.cloudraker Full time

    MEDICAL WRITER altavia.cloudraker is looking for a Medical Writer to join our Montreal team. Someone who knows the health industry regulations (and how to bend them); someone who never backs down from a good challenge; someone with a get sh*t done attitude. This role is about more than just copywriting. It involves caring about your clients and knowing...