Automotive Service Advisor

7 months ago


Truro, Canada Zacks Auto Sales Full time

Our **Service Advisors** are one of the first points of contact with customers who bring their vehicles in for service. They are responsible for advising customers on the necessary services required to their vehicle, as well as on routine maintenance.

The **Service** **Advisor** will also advise customers on other available services, book appointments, and build lasting relationships.

The **Service Advisor** is a great role to improve and perfect your customer service skills while having the opportunity to develop strong product knowledge and sales techniques.
- **Job Duties**:

- Advise customers on the care of their cars and the value of maintaining their vehicles.
- Scheduling appointments.
- Dealing with customer’s inquiries and concerns.
- Follow up with the progress of each repair order during the day.
- Handle telephone inquiries regarding work in process and appointments.
- Additional duties as assigned.

**What We Look For**:

- A great attitude
- **Previous Service Advisor experience is strongly preferred.**:

- Strong technical/mechanical knowledge is required.
- Strong organizational skills.
- Strong attention to detail.
- Friendly and a trustworthy individual.
- A desire to achieve the very best in customer service and teamwork.
- Excellent listening skills.
- Problem solver.

Whether you’re new to the automotive industry or you’re looking for more growth opportunities, we would love to meet you

CarPro Auto Service is now a NAPA AutoPro located in Bible Hill, Nova Scotia, a division of Zacks Auto Sales and Financing.



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