Automotive Service Advisor
7 months ago
We are looking an experienced **Service Advisor** to join our dealership team.
Role Responsibilities:
- Welcome customers warmly and establish trust as the friendly face of our service department.
- Actively listen and show empathy towards customers' needs, concerns, and goals, while accurately documenting them
- Foster transparent and proactive communication with technicians to identify and diagnose vehicle issues
- Provide clear and detailed explanations of recommended repairs and maintenance to customers, focusing on safety and customer value
- Keep customers informed about the status of their vehicles, ensuring timely and regular updates
- Create a culture of hospitality that guarantees customer satisfaction and retention, making our dealership a reliable partner for their automotive needs.
Here’s what we have to offer:
- Scheduled hours are between Monday to Friday - **no weekends.**:
- Competitive compensation based on experience.
- Extended Health Benefits
- Company events (Christmas party, summer BBQs, etc.)
- Paid vacation & paid sick time
- Paid continuous training
Here’s what we need from you:
- Valid Driver's License and a clean Driver Abstract
- Strong problem-solving skills
- Ability to work on your own or with a team
- Strong communication skills and ability to accurately document repair steps
How to Apply: Submit your resume on Indeed detailing relevant experience and complete all the prescreening questions.
**Salary**: $45,000.00-$60,000.00 per year
**Benefits**:
- Company events
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
Flexible Language Requirement:
- French not required
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Truro, NS: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Service Advisor: 2 years (preferred)
Licence/Certification:
- Driving Licence (required)
Work Location: In person
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