Service Manager

1 week ago


Richmond, Canada Terrana Services Corp. Full time

Terrana Services Corporation is an industry leading packaging wholesale supplies and technical services provider located in Richmond BC. We are currently seeking a customer focused passionate, Service Technician/Coordinator for our well established service department.

We offer:

- A generous compensation package along with a comprehensive benefits plan
- Great opportunities to learn, grow and advance
- Full training provided
- Opportunity to work in a small caring company with strong core values
- Enjoyable working environment
- A chance to build a long term career
- Regular Monday to Friday office hours
- Free parking
- Great location in north Richmond

**Responsibilities**:

- Maintain administrative and organizational order for service department operations. Including purchasing and customer service
- Managing service personnel including daily service call coordination and assisting service technicians when and as needed
- New equipment installation and project management
- Inside Mechanical and Electrical Repairs to varied industrial equipment and tools.
- Assist existing service dept. with outside Technical repairs when able including Mechanical and Electrical Repairs to varied industrial machinery located throughout the lower mainland.
- Maintain parts department to ensure efficient operations and accurate availability
- Provide professional customer service and timely follow-ups
- Excellent customer service and communication skills
- Excellent administrative and organizational abilities
- Strong mechanical aptitude and understanding
- Service Technician/Coordinator experience in an industrial environment an asset
- Focused and goal oriented
- Dependable, self motivated and can work with limited supervision

Are you passionate about providing great customer service? Do you love troubleshooting and solving technical issues? Are you friendly, driven and fun? If so, you would be a great fit at TSC We are growing in dynamic new ways and recognize that the right people with the right skill set will enable us to continue our growth. This position will ultimately advance to Service Manager position.

If you feel that this is the right opportunity for you, please submit a cover letter and resume, outlining why you feel you are an excellent fit for this role.

**Salary**: From $60,000.00 per year

**Benefits**:

- Casual dress
- Dental care
- Extended health care

Schedule:

- 8 hour shift
- Monday to Friday

**Experience**:

- Warehouse: 2 years (preferred)

Work Location: In person



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