Service Manager

6 months ago


Richmond, Canada Prevost Canada Full time

Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.

**WHAT IS EXPECTED?**

Daily operations leading our team and managing the workload for our Service department. We are seeking a friendly, outgoing professional with high level experience on customer engagement and satisfaction these two been critical to the success of this branch, so we need someone who has excellent management and training skills. If you love working in a dynamic, fast-paced environment, we’re excited to discuss this position with you.

**Responsibilities**:

- Respect and enforce company policies, safety regulations, rules, and values of the company
- Act as an ambassador of Prevost in all respects
- Contribute to the attainment of company objectives through the efficient use of resources
- Foster teamwork and positive communications between employees and all business functions
- Promote standardization and uniformity in management processes and practices
- Coordinating training of service technicians and assist with personal development plans
- Actively seek opportunities to increase service sales
- Ensure customer satisfaction on repair and support Prevost Red Carpet Policy standards
- Monitor operational expenses of service department
- Review annual budgets and assess equipment needs

**Tasks**:

- Supervise Service Department for workload and meeting customer demands
- Lead and participate in routine communication meetings with department
- Assist other branches and area Service Representatives to manage customer problems
- Assertive with technician roles and responsibilities
- Willing to make decisions and follow through
- Participate in WO process to expedite customer invoicing
- Attend and communicate training information

**WHAT YOU NEED ?**

**Required Competencies**:

- Mechanical knowledge
- Ability to estimate a mechanical repair
- Contact customers to fill service schedule
- Financial responsibility of department expenses
- Communicating with customers and vendors for repairs, authorizations, and purchase orders
- Customer service oriented
- Teamwork
- Microsoft Office skills
- Record keeping, research and documentation skills
- Resolve customer discrepancies
- Fast paced environment combined with high customer expectations
- Understand and enforce warranty policy
- Excellent organizational skills

**Minimum Education Required**:

- Minimum High School Education
- Minimum Years of 5 Years industry Experience Required
- Prior Service Manager experience preferred
- CDL preferred, but not required

**What’s in it for you?**
- Complete benefits plan
- Stimulating work environment in constant motion
- Permanent position

**Ready for the next move?**

**Job Types**: Full-time, Permanent

Schedule:

- Day shift

Work Location: In person



  • Richmond, Canada A Best Grease Trap Service Ltd. Full time

    Education: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years **Work setting**: - Janitorial service company **Tasks**: - Establish or implement policies and procedures for staff - Manage contracts for advertising or marketing strategies - Hire, train and supervise staff - Address customers' complaints or concerns -...


  • Richmond Hill, Canada SERVICE EMPL INTL UN Full time

    **SEIU Healthcare is a union of more than 60,000 members who are frontline healthcare workers in hospitals, long-term care facilities, and homecare agencies in communities throughout Ontario. We advocate with our members by launching progressive member driven programs, adapting best practices, and encouraging new and innovative ideas. We strive to create a...

  • Fo 21r

    2 months ago


    Richmond, Canada BC Public Service Full time

    Posting Title- FO 21R - Manager, Finance and Facilities- Position Classification- Financial Officer R21- Union- GEU- Work Options- Hybrid- Location- Richmond, BC V7C 4M9 CA (Primary) - Salary Range- $69,760.70 - $79,322.69 annually- Close Date- 11/11/2024- Job Type- Regular Full Time- Temporary End Date- Ministry/Organization- BC Public Service -> Ministry...

  • Building Manager

    4 weeks ago


    Richmond, Canada Cleantech Service Group Ltd. Full time

    **COMPANY PROFILE** Cleantech Service Group Ltd. is based in Richmond and provides cleaning and maintenance services to commercial establishments and strata buildings throughout the lower mainland. In business since 1996, Cleantech is committed to providing superior, sustainable services to our customers and has seen rapid and continuous growth. Cleantech...


  • Richmond, Canada Cleantech Service Group Ltd. Full time

    **ABOUT US** Cleantech Service Group is based in Richmond and provides cleaning and maintenance services to commercial establishments and strata buildings throughout the Lower Mainland. In business since 1996, Cleantech is committed to providing superior, sustainable services to our customers and has seen rapid and continuous growth. **JOB...


  • Richmond, British Columbia, Canada Midas Auto Service Expert Full time

    Job Summary:We are seeking a skilled Automotive Service Professional to join our team at Midas Auto Service Expert in Richmond, BC, Canada.Compensation: The estimated salary for this role is $29.00 per hour, with a 40-hour workweek and 4% vacation pay.About the Role:This position involves providing exceptional automotive service and repair, ensuring customer...

  • Administrative Manager

    6 months ago


    Richmond, Canada JIALAI INTERNATIONAL CONSULTATION SERVICE INC. Full time

    Education: Bachelor's degree - Experience: 3 years to less than 5 years **Work setting**: - Urban area **Tasks**: - Co-ordinate administrative services - Direct and advise staff engaged in providing records management, security, finance, purchasing, human resources or other administrative services - Direct and control corporate governance and regulatory...


  • Richmond, British Columbia, Canada Cleantech Service Group Limited Full time

    Cleantech Service Group Limited: A Leader in Sustainable OperationsWe are seeking an experienced Industrial Operations Manager to join our team. As a key member of our operations department, you will be responsible for ensuring the smooth operation of our equipment and processes.Key Responsibilities:Train workers in duties and policiesPrepare and submit...

  • Manager Assistant

    4 weeks ago


    Richmond, Canada RCG Forex Service Corp. Full time

    **Overview** We are seeking a motivated and dynamic Assistant to join our team. We need a capable assistant for all sorts of task; mainly finance and admin. **Skills** - Full English fluency is essential. - Strong administrative skills with attention to detail. - At least 2 years experience in Financial company or Banking service. - Knowledge of AML. -...

  • Marketing Manager

    7 months ago


    Richmond, Canada Maple Leaf Auto Service Ltd Full time

    Education: College/CEGEP - Experience: 2 years to less than 3 years **Work setting**: - Urban area **Tasks**: - Develop promotional materials - Hire, train, direct and motivate staff - Manage contracts - Market business services - Plan and control budget and expenditures - Direct and evaluate establishments and departments that maintain media relations on...


  • Richmond, British Columbia, Canada Midas Auto Service Expert Full time

    Midas Auto Service Expert is seeking a highly skilled Automotive Service Technician to join our team in Richmond, BC, Canada.The estimated salary for this position is approximately $58,880 per year, based on a 40-hour workweek and $29.00 per hour wage.We offer a comprehensive benefits package, including 4% vacation pay and a full-time, permanent employment...


  • Richmond, British Columbia, Canada Cleantech Service Group Limited Full time

    Cleantech Service Group Limited is a leading provider of cleaning services, seeking an experienced Senior Cleaning Operations Manager to join our team.Job DescriptionWe are looking for a skilled and organized individual to oversee the day-to-day operations of our cleaning staff. The successful candidate will have a strong background in supervisory roles and...


  • Richmond, BC, Canada Midas Auto Service Expert Full time

    At Midas Auto Service Expert, we are seeking a skilled Automotive Service Technician to join our team. Responsibilities and Duties include:• Manage work orders and collaborate with supervisors to discuss work details.• Perform routine maintenance and repair tasks such as oil changes, lubrication, tire, brakes, and suspension work.• Diagnose problems,...

  • Bld Sc 09r

    4 months ago


    Richmond, Canada BC Public Service Full time

    Posting Title- BLD SC 09R - Building Security Officer- Position Classification- Building Security Officer R9- Union- GEU- Work Options- Location- Richmond, BC V7C 4M9 CA (Primary) - Salary Range- $50,190.86 to $56,546.21 per annum- Close Date- 9/24/2024- Job Type- Regular Full Time- Temporary End Date- Ministry/Organization- BC Public Service -> Public...


  • Richmond, Canada UNITED PARCEL SERVICE Full time

    **Primary Job Posting Location**: Richmond, British Columbia Canada Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of...


  • Richmond, Canada UNITED PARCEL SERVICE Full time

    **Primary Job Posting Location**: Richmond, British Columbia Canada Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of...


  • Richmond Hill, Ontario, Canada Service Employee Intl. Union Full time

    Service Employee Intl. Union is seeking a seasoned professional to fill the role of Senior Manager of Union Training Programs. This position will play a pivotal role in advancing the objectives of our union by developing and implementing strategic plans for training programs.About the RoleThe Senior Manager of Union Training Programs will be responsible for...


  • Richmond, Canada WorkSafeBC Full time

    Job requisition number 038969 Job location Richmond Full-time / part-time Full-time Salary $99,086-$120,389/annually Expected Salary Range Posting period From 10/09/2024 to 10/31/2024 Overview Our Real Property and Workplace Services department has an opportunity for a Manager to lead their Building Service teams. As **Manager, Building...


  • Richmond, Canada BC Ferries Full time

    Job Description: **Manager, Procurement Services** Richmond Regular As a key member of the Supply Chain Leadership team, you are a strategic leader, your mantra is “Safety,” and your goal is targeting enhancements to improve efficiencies and service levels provided by the Supply Chain Management Department at BC Ferries. Maximizing value for the...


  • Richmond, Canada Sephora Full time

    **Job ID**: 246674 **Store Name/Number**: BC-Richmond BC (0548) **Address**: 6551 #3 Road Unit #1525, Richmond, BC V6Y 2B6, Canada (CA) **Full Time/Part Time**: Full Time **Position Type**: Regular **You’ll love working here** As Manager, Client Services, you will be responsible for managing all services, classes and events in a specific Sephora store...