Afternoon Tea Server

7 months ago


Toronto, Canada Windsor Arms Hotel Full time

Windsor Arms Hotel has an exciting opportunity for a dynamic and enthusiastic individual to join our team as an Afternoon Tea Server. You will be an ambassador for exceptional service, which is the hallmark of our afternoon tea experience. Your warm personal attention will make guests feel unique and valued and create enduring memories.

**Job Description**:

- Greet and seat customers as they arrive.
- Assist guests regarding menu choices in an informative and enthusiastic way
- Take reservations with all required details
- Boost revenue through upselling and other creative initiatives
- Notify kitchen of any food allergies or special diets
- Serve drinks and beverages
- Present afternoon teas to customers and follow-up for quality checks
- Customer billing and payment processing
- Clear and reset tables
- End of day cleanup, and other additional duties as assigned by Manager

Skills required:

- Minimum of 2 years Server experience in a luxury hospitality environment
- Passion for and understanding of 5-star hospitality and what it takes to deliver it
- Ability to pick up detailed instructions quickly and follow them closely
- Quick thinking, resourceful and able to solve problems ’ at the moment
- Ability to remain calm and courteous at all times
- Ability to work well under pressure in a fast-paced and changing environment
- Able to work collaboratively as part of a team
- Willing to work in rotating shifts including weekends and public holidays
- Good knowledge of spoken and written English

**Job Type**: Permanent

**Salary**: From $16.55 per hour

Schedule:

- Day shift
- Monday to Friday
- Weekends as needed

Work Location: In person


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