Restaurant Server
6 months ago
**About us**
**East Tea Can** is a progressive Middle Eastern restaurant concept, serving eclectic Middle Eastern mezza and grills in a casual full-service setup. Offering fun and exciting dishes from around the Middle East and northern Africa.
We are opening a new location in Toronto, at The Well, and looking for experienced servers and cashiers, that can demonstrate adequate knowledge and understanding of food service and new restaurant openings, with passion for hospitality and learning about the Middle Eastern cuisine.
Our work environment includes:
- Friendly atmosphere
- Safe work environment
- Flexible working hours
**Server Job Description**:
The server is responsible for the overall dining experience of each guest. They are able to create a memorable and lasting impression whereby every guest cannot wait to return. Their passion for guest service is unparalleled.
**Role of the Server**:
- Be enthusiastic, professional and hospitable
- Ensure every guest leaves wanting to return
- Give the guest suggestions/recommendations for food & drinks based on their wants or needs
- Possess a sincere attitude to be of service to others with a desire to succeed
Duties & Responsibilities:
- Knowledge of East Tea Can including all products, menu’s and promotions
- Table service; taking orders, answering menu and beverage inquiries, explaining daily features,
placing orders with kitchen while following all standards as it pertains to each task
- Delivery of food & beverage to tables in the dining room
- Processing bills and taking payment
- Handling guest concerns with and without the support of the management team
- Providing the highest quality of service at all times in all guest interactions
- Clearing, setting, polishing and cleaning tables, glassware & utensils
- Preparation and cleanliness of dining room & service stands before, after & during each service
- Proper adherence to all cash handling procedures as outlined in company policies
- Correct use of POS system, adhering to all company standards and policies
Competencies:
- Collaborative in a team environment, focused on success of the team not individual
- Maintain a sense of urgency and momentum
- Ability to stay calm under pressure
- Works harmoniously and professionally with co-workers and management.
Job Requirements:
- Ability to prioritize and stay organized in a high-paced environment
- Minimum of 1 year related serving experience
- Fluency in English both written and verbal
- Ability to work flexible hours including mornings, days, evenings, nights, weekends and holidays
- Must be able to carry and lift items weighing 20lbs
- Must be able to stoop and bend
- Must be able to stand and move for extended periods of time to continuously perform essential job
functions.
**Job Types**: Full-time, Permanent
Pay: $16.75-$18.00 per hour
Expected hours: 30 - 40 per week
**Benefits**:
- Discounted or free food
- Store discount
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Weekends as needed
Supplemental pay types:
- Tips
Ability to commute/relocate:
- Toronto, ON M5V 0V2: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Do you have any knowledge in Middle Eastern cuisine?
**Experience**:
- Serving: 3 years (required)
Licence/Certification:
- Smart Serve, SIR or equivalent (preferred)
Work Location: In person
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