Administrative Support Agent, Class I

1 week ago


SainteAnnedeBellevue, Canada John Abbott College Full time

**Job Description**:
**IMPORTANT**:Effective immediately until August 2023 or until the early return of the incumbent.

**JOB SUMMARY**:UNDER THE DIRECT SUPERVISION OF THE ADMISSIONS & SCHEDULING MANAGER AND THE GENERAL SUPERVISION OF THE DEAN OF ACADEMIC SYSTEMS, THE SCHEDULING CLERK PROVIDES CLERICAL SUPPORT FOR ALL ASPECTS OF THE SCHEDULING PROCESS AND REGISTRATION, INCLUDING PRE-REGISTRATION. THE SCHEDULING CLERK WILL BE RESPONSIBLE FOR THE RECEPTION/INFORMATION DUTIES FOR DAY AND CONTINUING EDUCATION IN THE RECEPTIONIST’S ABSENCE.

**DUTIES AND RESPONSIBILITIES**:
**Scheduling & Registration**:

- Assists with the preparation and distribution of scheduling information to Chairs and subsequent data entry of the scheduling data for the Fall and Winter Day Division
- Assists in the editing of the Schedule of Classes in preparation for publication
- Administers, according to College policy, the pre-registration of all Career programs and other programs
- Liaises with Department Chairs concerning pre-registration
- Plots all career program streams according to established criteria
- Updates references in CLARA room configuration and equipment
- Liaises with faculty concerning room change requests
- Effects all room bookings after finalization of Schedule of Classes
- Prepares the Final Exam Schedule, including exam seating and posters, for Fall and Winter according to departmental policy and requests final exam setup in the gymnasium
- Assists with all aspects of registration
- Reviews and resolves registration errors during registration and works on the registration helpline
- Processes career program and pre-university standing and advancement and career program non-payment
- Assists and responds to specific enquiries from registration helpline staff
- Verifies lunch hour agreement, 2 / 3-day teacher schedules according to faculty collective agreement for all disciplines
- Assists with intersession registration
- Assists with course correction
- Prepares, prints and publishes scheduling and registration information on the College website and on the student and staff portals, including but not limited to: Schedule of Classes, Final Exam and Intersession course information

**Reception**:

- Works at the front desk during lunch hour, breaks, end of day and in receptionist’s absence
- Performs any other related tasks as requested by the Dean of Academic Systems or managers

**QUALIFICATIONS**:
**Education**
To have a secondary school diploma or a diploma of vocational studies in an appropriate specialty or have a diploma or an attestation of studies which is recognized as equivalent by the competent authority.

**Specific Requirements**:

- One year related experience, preferred
- English Intermediate oral and written
- French Intermediate oral
- French Basic written & written comprehension
- Computer skills (Word, Excel, Internet)
- High degree of accuracy in clerical work and data entry
- Knowledge of the CEGEP system an asset
- Ability to work under pressure
- Good communication skills
- Ability to organize work
- Excellent organizational skills and ability to multi-task

**Testing may be required to demonstrate knowledge of**:

- English Intermediate oral and written
- French Intermediate oral;
- French Basic written & written comprehension
- Word (intermediate)
- Excel (intermediate)
- Logic problem solving & analytical skills

If your work experience has changed or if you have acquired additional education since your last visit, be sure to submit your updated resume so that we may review your full career path.



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