Logistics Administrator

4 days ago

Mississauga, Canada Charter Telecom Full time

If you are a detailed and results-orientated Logistics professional looking to take your career to the next level with an established, highly regarded, world-class company delivering significant and measurable results to clients, we want to talk to you

If you are looking to be an integral part of a vibrant, success-based environment with the core values of empowerment, flexibility, agility, innovation, high knowledge based, life balanced, and high ethics deeply embedded into the everyday culture then Charter is a place for you to look. We are a high-energy business focused team, providing the highest possible customer experience, with best-in-class engineering support.

We are looking for an experienced Logistics Administrator to strategically lead the domestic and international logistics operations for Charter and its clients. This position will provide value-added support to the sales, project management, and order administration teams, ensuring the smooth and timely delivery of orders to our customers.

This full-time position will be based out of our Mississauga office.

Key Responsibilities & Accountabilities:

- Responsible for third-party logistics (shipping, receiving, and tracking) of IT resources, coordinating and assigning courier vendors based on customer demands and service requirements worldwide.
- Manage Warehouse located in Mississauga, ON including Receiving, Shipping,
- Maintain and facilitate relationships with suppliers, customs brokers and couriers/freight providers; ensure shipments clear customs and escalate issues effectively to ensure timely delivery.
- Ensure compliance with international shipping regulations; including recent changes in 2020 Incoterms, CERS, CARM
- Obtain Export Permits for International shipments, using EXCOl system
- Communicate order receipt/shipment/delays, and license and contract fulfillment with customers and staff; respond promptly to customer/staff inquiries.
- Confirm order status details regularly in the order administration system (SharePoint/Excel, etc.).
- Review shipping quotes and invoices for accuracy and resolve discrepancies.
- Work closely with multiple departments and customers to identify and report trends, resolve issues/escalations, implement best practices, reduce costs, and drive project deliverables.
- Create documents, communicate and maintain standard operating procedures while driving quality and adherence across the organization.
- Some General administrative duties.
- Communicate and suggest areas of improvement within the process.
- Other projects or duties assigned.
Key Qualifications:

- Bachelor’s degree or diploma in a related discipline (business, logistics, procurement), or an equivalent combination of directly-related work experience and education.
- At least 2 years experience with logistics administration in an office setting.
- Sound knowledge of MS Office (Outlook, Excel and Word; SharePoint is a bonus); able to quickly learn programs and adapt as needed.
- Experience with an order administration system is an asset.
- Experience with international logistics; knowledge of CUSMA and other US and Canadian customs regulations, export permits.
Personal Attributes / Core Competencies:

- Highly Organized (with both data and high volumes of communication); ability to manage multiple priorities and produce results within deadlines.
- Proven accurate data entry and attention to detail.
- Demonstrated individual judgment with a proven ability to analyze & solve complex problems.
- Tactful with a demonstrated ability to effectively communicate, both written & verbally with all stakeholders.
- Highly motivated exhibiting initiative and drive for process improvement, customer satisfaction and cost reduction.
- Demonstrated ability to work under mínimal supervision and deliver under conflicting priorities.
- Strong interpersonal skills; team player with a proven ability to deliver outstanding product/service and build relationships with coworkers and customers.
To Apply:
Joining Charter:
Joining Charter means joining the Charter family. High ethics and integrity are how we go about our daily business both internally and externally. 20 years and over 1200 customers later, we are known for our high value and high-quality experiences by both our customers and our manufacturing partners.

Joining Charter means joining a team of people with wide-ranging backgrounds and passions for life experiences. From climbing mountains, to kid’s hockey rinks and fields, to deep diving in oceans, to crossing them in sailboats, to flying high in the sky above them, to musicians, to woodworkers, collectors and artists, the team at Charter is a group of passionate people that come together to create success in every way, every day, for everybody. Nothing speaks to this more than our extremely low employee turnover, with a long-tenured Sales, Engineering, and Logistics team.

We offer a flexible results-focused work environment with a highly competit

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