Gold Buyer/customer Service Representative

6 months ago

Vancouver, Canada Canada Gold Full time

**Job: Gold Buyer / Customer Service**

**Job Title: Precious Metals Analyst**

**Company: Canada Gold**

**Compensation: $22+ possible bonuses**

**Our Company**:
Canada Gold is one of the country’s largest jewellery, precious metal and diamond buyers. At our offices, we provide free appraisals and quotes for customers who bring in their valuables. Our goal is to provide our customers with the best prices, information and expert advice when considering selling their valuables.

**About the Position**:
We are hiring for a full-time customer service position. You will sit down with our customers to accurately determine the authenticity and value of their items. We are looking for someone who will provide great customer service - all training on gold testing and evaluation will be provided upon hire. This is a full-time position, with 4 days a week at our Vancouver location and 1 day a week at our Surrey location. Days off would be Tuesday and Wednesday.

Other responsibilities include keeping the store clean and organized as well as some administrative tasks

We are looking to hire someone who is motivated, hardworking, and eager to learn. There will be a great opportunity for advancement in the company as the online sales division continues to grow.

We offer salary, bonuses and advancement opportunities.
- Great customer service skills.
- Ability to work independently and as part of a team.
- To be self-motivated and results driven.
- To have a proven interest in learning and development.
- Familiarity and comfort with computers and math.

**What else we look for**:
While not required, experience with jewellery or jewellery sales is an asset.

Your duties as a Precious Metals Analyst:

- Accurately assess customers’ precious metals in a timely manner.
- Maintain a clean and organized work environment.
- Work on other tasks and projects as assigned.

**What Do We Offer?**

Canada Gold is an equal opportunity employer and offers its employees a wide range of benefits and support.

At the end of the day, we know our employees are our most valuable resource. As such, we try to make your job as rewarding and engaging as possible. We offer great advancement opportunities.

Here are some of the specific benefits all full time employees receive:

- Full in-store technical training program.
- Tuition and learning reimbursement program of up to $500/year.
- Opportunities for growth and advancement at our offices throughout Canada.

**Hours**:
This is full-time position, approximately 36 hours/week.

**Requirements**:
2+ years of customer service experience.

**Job Type**: Full-time

COVID-19 considerations:
Frequent cleaning and sterilization procedures are in place.

**Salary**: $21.00 per hour

Schedule:

- 8 hour shift

Supplemental pay types:

- Bonus pay

**Experience**:

- customer service: 2 years (required)

Work Location: In person

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