Customer Service Associate

3 weeks ago

Vancouver, Canada Busy Bee Gold Dry Cleaners Full time

_**Busy Bee Gold is a ‘Certified Master Dry Cleaner’. **_We are Vancouver’s highest-rated garment care, wedding gown specialists, and master tailors. We are known for being the most reliable and environmentally friendly dry cleaner in Vancouver.

Our mission is to treat no two garments the same, cause no harm to the environment, endeavor to use our business to help the community, and always make sure our clients are smiling when they leave our store.

Our growing list of trusted customers includes high-end signature brands like: Balenciaga, Burberry,Brunello Cucinelli, Celine, Christian Dior, Fendi, Hermes, IWC Schaffhausen, Jimmy Choo, Moncler, Miu Miu, Montblanc, Prada, Salvatore Ferragamo, St. John, Tory Burch, Ted Baker, The Law Courts, Vacheron Constantin, Yves Saint Laurent.

**Who are we looking for?**

We offer:

- Competitive compensation based on relevant experience.
- Extended health, vision, dental, and insurance coverage.
- The convenience of free dry cleaning.
- Exciting opportunities for professional growth and advancement within our thriving organization.

**Key Responsibilities**:

- Be the **welcoming face** that greets our valued clients as they enter our establishment.
- Listen attentively to customer needs and align them with our premium services.
- Thoroughly inspect and process incoming garments, handling them with care and respect.
- Provide completed orders to customers at pick-up, ensuring a seamless payment process.
- Collaborate within our team of motivated individuals who share the goal of collective success.
- Navigate basic computer operations and POS systems with ease.
- Promote and embody the essence of our Core Values in People, Quality, and Growth, encapsulating our commitment to excellence.
- Adhere to company standards, ensuring exceptional customer service, impeccable cleanliness, and professional personal conduct.
- Efficiently address customer needs with a warm and timely approach, fostering positive interactions.

If you're ready to contribute your exceptional customer service skills to a premium service provider, Busy Bee Gold welcomes your enthusiasm and dedication to excellence. Join us in delivering top-tier service and becoming an integral part of our thriving team.

**Experience**
- Minimum of 2 years of experience in a premium customer service role. Demonstrating your ability to provide unparalleled service and create memorable experiences.
- Over 3 years of experience in a retail or hospitality setting. Showcasing your dedication to meeting and exceeding customer expectations.

If you think you would be a good fit for our team, submit a copy of your resume and please **complete the assessment tests to be considered.**
- Elevate your journey and uncover the possibilities with Busy Bee Gold Dry Cleaners._

**Job Types**: Full-time, Permanent

**Salary**: $18.00-$24.50 per hour

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- Life insurance
- Paid time off
- Store discount
- Vision care

Schedule:

- Monday to Friday
- Weekends as needed

Ability to commute/relocate:

- Vancouver, BC V5Z 1A5: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person

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