Bilingual Customer Service Representative

2 months ago

Toronto, Canada Randstad Canada Full time
Are you interested in working with a renowned insurance company? Do you have a strong interest in developing your experience and skills in customer service? Are you bilingual (English/French)?

Look no further as we have an amazing opportunity for you as the next Bilingual Customer Service Representative for our client in the insurance field.

This opportunity is more than just a job, it's a unique environment where your potential can reach new heights and where you can gain knowledge and skills to add to your repertoire

Position - Bilingual Customer Service Representative
Location: hybrid in Toronto (downtown) - 1 day in officer per week
Salary: Ranges between 25/hr to 28/hr

This is a full time opportunity on contract.

Hours of Operation:
Mon to Fri - between 8 am and 6 pm
(rotating shifts with full time hours)

Start Date: Nov 7th, 2024

Advantages
Very Competitive Salary
Flexible hybrid schedule - 1 day in office per week
Accessible downtown location of the office
Opportunities for growth and advancement internally
Chance to be a part of a great team environment

Responsibilities
- Manage large amounts of inbound calls in a timely manner
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Record conversations in our center database in a comprehensible way
- Meet personal/team qualitative and quantitative targets
- Identifies customers' needs and provides customers with possible solutions.
- Collaborates with other departments to provide our customers with the information they require or the best possible

Qualifications
- High School Diploma or equivalent
- Bilingual (French and English)
- Basic Math Skills
- Excellent interpersonal skills on the phone and in person
- Ability to resolve complex problems
- Positive and professional customer service skills
- Must be able to multi-task with high efficiency

Summary
If this role interests you, please visit www.randstad.ca to apply directly or email me at virangana.shah@randstad.ca

We appreciate all applications, however, only those who meet the requirements for this role will be contacted.

Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.
Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

  • Customer Service Representative with Bilingual Skills

    3 weeks ago

    Toronto, Ontario, Canada Zedd Customer Solutions Full time

    About Zedd Customer SolutionsWe are a leading customer solutions provider seeking a highly skilled and motivated Bilingual Inbound Sales Representative to join our team in the Scarborough area.Job SummaryThis is a full-time opportunity for an individual who possesses excellent communication skills, a strong work ethic, and a passion for sales and customer...

  • Customer Service Representative

    2 weeks ago

    Toronto, Ontario, Canada Zedd Customer Solutions Full time

    About the RoleLocated in the Scarborough area, this position involves making and/or receiving telephone calls on behalf of our clients. As a bilingual representative for Zedd Customer Solutions, you will perform according to established quality assurance standards and within guidelines set forth by the company and the client.Key ResponsibilitiesContact new...

  • Bilingual Inbound Sales Representative

    6 months ago

    Toronto, Canada Zedd Customer Solutions Full time

    POSITION SUMMARY: Located in the Scarborough area near Markham Rd. and Hwy 401. The Bilingual Sales Representative shall make and/or receive telephone calls on behalf of our clients. The position performs according to established quality assurance standards and within guidelines set forth by the company and the client. The Bilingual representative is...

  • Multilingual Sales Representative

    2 weeks ago

    Toronto, Ontario, Canada Zedd Customer Solutions Full time

    Position Summary:We are seeking a highly skilled Multilingual Sales Representative to join our team at Zedd Customer Solutions in the Scarborough area. As a key member of our sales team, you will be responsible for making and receiving telephone calls on behalf of our clients, promoting products and services while meeting established quality assurance...

  • Customer Service Representative

    5 months ago

    Toronto, Canada Alliance Group & Staffing Full time

    **CUSTOMER SERVICE REPRESENTATIVE - BILINGUAL** We are looking for a Customer Service Representative - Bilingual for a client located in Toronto. They are a leading distributor of frames, sunglasses, lenses, and lab services. **Responsibilities**: - Answering incoming phone calls on the services line, providing a high degree of professional assistance. -...

  • Customer Service Representative

    4 weeks ago

    Toronto, Ontario, Canada Bevertec Full time

    Bilingual Call Centre Representative PositionOur client, a prominent national call center, is seeking a skilled Bilingual Call Centre Representative to join their Toronto team. The ideal candidate will possess strong communication skills in both French and English, both written and oral. Key Responsibilities:Process email and phone inquiries relating to...

  • Bilingual Customer Service Representative

    5 months ago

    Toronto, Canada Kohl & Frisch Limited Full time

    Primary Role of This Position In this role, the Bilingual Customer Service Representative (B-CSR) provides excellence in customer service to our customers regarding order placement and issue resolution. Location We are proud to offer full-time remote work for our Bilingual Customer Service team; however, there is a requirement to be in office 2 days per...

  • Customer Service Representative

    2 weeks ago

    Toronto, Ontario, Canada York University Full time

    Overview:The Customer Service Representative - Bilingual role at York University provides students with the opportunity to develop relevant skills and experience in a support function within the department. The position involves working in an administrative capacity, providing experiential on-the-job training, guidance, and mentorship.Compensation:The...

  • Bilingual Customer Service Representative

    6 months ago

    Toronto, Canada Kohl & Frisch Limited Full time

    Primary Role of This Position In this role, the Bilingual Customer Service Representative (B-CSR) provides excellence in customer service to our customers with regard to order placement and issue resolution. Location We are proud to offer full-time remote work for our Bilingual Customer Service team; however, there is a requirement to be in-office 1 day per...

  • Bilingual Customer Service Representative

    1 month ago

    Toronto, Ontario, Canada NielsenIQ Full time

    Job Title: Bilingual (English/French) Customer Service RepresentativeWe are seeking a highly skilled and bilingual customer service representative to join our team at NielsenIQ. As a key member of our Homescan Operations group, you will be responsible for providing exceptional customer service to our Household Panel Members via telephone and email.Key...

  • Bilingual Customer Service

    6 months ago

    Toronto, Canada AppleOne Full time

    This Bilingual Customer Service Position Features: • Hybrid • Benefits • Great Teams Immediate need for Bilingual Customer Service Representative who is seeking a hybrid, opportunity with benefits and great teams. Your Bilingual French/English skills, excellent communication and strong follow up skills will be keys to success in this well-known,...

  • Bilingual Customer Service Representative

    6 months ago

    Toronto, Canada Alliance Group & Staffing Full time

    We are looking for a **Customer Service Representative - Bilingual** for a client located in **Toronto**. They are a leading distributor of frames, sunglasses, lenses, and lab services. **Responsibilities**: - Answering incoming phone calls on the services line, providing a high degree of professional assistance. - General order entry, which includes stock...

  • Bilingual Customer Service Representative

    1 month ago

    Toronto, Ontario, Canada Randstad Canada Full time

    Job SummaryWe are seeking a skilled and enthusiastic Bilingual Customer Service Representative to join our team at Randstad Canada. As a key member of our customer service team, you will be responsible for providing exceptional support to our members through inbound calls and emails.Key Responsibilities- Provide bilingual support (English/French) to clients...

  • Bilingual Customer Service Representative

    6 months ago

    Toronto, Canada Parts Town Canada Full time

    **Bilingual Customer Service Representative (Remote - Hybrid)** **About Us** Parts Town Canada, a division of Heritage Food Service Group of Canada Limited, is the single source for the largest inventory of 100% Genuine OEM foodservice replacement parts on the ground in Canada. We are the leader within our industry and are looking to grow our...

  • Bilingual Customer Service Representative

    2 months ago

    Toronto, Canada Recrute Action Full time

    Bilingual CustomerServiceRepresentativeWeare seeking 25 individuals to join our client in the insuranceindustry as Bilingual Customer Service Representatives. In thisrole you will be instrumental in supporting the clients expandingoperations ensuring that members receive exceptional customerservice during critical moments in their lives. You will...

  • Bilingual Customer Service Representative

    2 months ago

    Toronto, Canada Perkopolis Full time

    At Perkopolis we connect employees with the perks, events, and services that build company culture and heighten employee satisfaction. We’re a boutique company with a national reach and impact, and our clients offer the best products and services on the market. Members know that when they purchase through us, they’re getting the best. We pride ourselves...

  • Bilingual Customer Service Representative

    2 weeks ago

    Toronto, Canada MCAP Full time

    Bilingual Customer Service RepresentativeMCAP at a GlanceJoining MCAP means you will be a part of our diverse workforce of highly talented individuals who are recognized for their expertise and success! At MCAP, your professional expertise, commitment to teamwork and passion for service excellence are recognized and rewarded with competitive total rewards...

  • Bilingual Customer Service Representative

    2 weeks ago

    Toronto, Canada MCAP Full time

    Bilingual Customer Service RepresentativeMCAP at a GlanceJoining MCAP means you will be a part of our diverse workforce of highly talented individuals who are recognized for their expertise and success! At MCAP, your professional expertise, commitment to teamwork and passion for service excellence are recognized and rewarded with competitive total rewards...

  • Bilingual Customer Service Representative

    2 weeks ago

    Toronto, Canada MCAP Full time €47,900

    Bilingual Customer Service RepresentativeMCAP at a GlanceJoining MCAP means you will be a part of our diverse workforce of highly talented individuals who are recognized for their expertise and success! At MCAP, your professional expertise, commitment to teamwork and passion for service excellence are recognized and rewarded with competitive total rewards...

  • Bilingual Customer Service Representative

    2 weeks ago

    Toronto, Canada MCAP Full time

    Bilingual Customer Service RepresentativeMCAP at a GlanceJoining MCAP means you will be a part of our diverse workforce of highly talented individuals who are recognized for their expertise and success! At MCAP, your professional expertise, commitment to teamwork and passion for service excellence are recognized and rewarded with competitive total rewards...