Scheduling Coordinator

6 months ago


Vancouver, Canada Comfort Keepers Full time

**Job Summary**:
Comfort Keepers ® is the premier provider of in-home care services and is a rapidly growing organization. Customer service is at the heart of what we do and strive to ensure that our Clients and Caregivers are always have a positive experience Under the general supervision of the President/Owner, is responsible for accurately scheduling of qualified caregivers based on the requirements of all new and current clients.

**Key Objectives**:
The role holder is expected to provide co-ordination of scheduling services for both clients and our staff to ensure that we maintain the best fit for both parties. In addition, the role holder will be required to provide office administration support through a variety of tasks including but not limited to answering phones, general office paperwork including filing and scanning and general administration. The successful applicant will be one that can create outstanding customer experiences and is a professional and team player.

**Qualifications**:
**Accountabilities**
- Reports to General Manager with communication accountability Human Resources and Client Care on staffing needs and caregiver accountability issues.
- Completing all scheduling activities and delivering a completed schedule on a timely basis.
- Assigning caregivers to new clients with input from Client Care Coordinator
- Monitoring eRSP telephony for caregiver clock in and out.
- Handle client or caregiver schedule changes.
- Schedule Variance: Track and Minimize all controllable schedule variance
- Target - 0% Variance for existing clients with complete plan.
- Client and Hours Retention: Ensure scheduling activities are conducted in such a way as to retain all clients and hours.
- Matching of Caregiver Skills and type with Client needs and type to maximize use of current available caregiver force.
- Communicate client status to family members
- Client Hours Growth
- Communicate opportunities for existing client hours growth to Client Care Coordinator
- Caregiver Retention: Ensure scheduling activities are conducted in such a way as to retain caregivers.
- Staffing: Communicate staffing and availability needs to HR.
- Claiming and Payroll coordination
- Answering phones

**Authority**
- Scheduling and Hours Allocation
- Caregiver accountability reinforcement - Time and Attendance

Performance Evaluations: Provide input on all performance reviews and for caregivers. Responsibility Fair Practices: Ensure all scheduling practices of company are conducted in legal, fair, and objective processes.
- Caregiver accountability - consistently hold caregivers accountable to company policies regarding time, attendance, and scheduling.
- Client Retention/Client Hours Retention: Conduct scheduling practices in such a way as to ensure client satisfaction and make every attempt to retain client hours

**Working Environment**:
Office environment. Position Physical Demands: Walking, sitting, and standing with lifting limited to files and records typically not expected to exceed 5 pounds in weight. Extended time at a computer work screen and on the telephone. As part of working with Comfort Keepers Vancouver you will be eligible for **Benefits and a bonus program.**

**Job Types**: Full-time, Permanent

**Salary**: $45,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Dental care
- Extended health care
- Flexible schedule
- On-site parking

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Bonus pay

Ability to commute/relocate:

- Surrey, BC: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- scheduling: 1 year (preferred)
- Administrative experience: 1 year (preferred)

Work Location: One location

lqF6CQvWWl



  • Vancouver, Canada University of British Columbia Full time

    Staff - Union Job Category CUPE 2950 Job Profile CUPE 2950 Salaried - Classroom/Exam Coord 4 (Gr8) Job Title Scheduling Coordinator Department Operations | Scheduling Services | Scheduling, Records and Systems Management | Enrolment Services Compensation Range $4,739.00 - $5,102.00 CAD Monthly Posting End Date November 28, 2024 Note:...

  • Scheduling Coordinator

    6 months ago


    Vancouver, Canada Pedalheads Bike Camps Inc. Full time

    **JOB DESCRIPTION** **Job title** Scheduler / Scheduling Coordinator **Reports to** Senior Manager, Business Operations **Date** TBD **Salary/Wage** $25/hour **Job purpose** The scheduling coordinator is responsible for staffing Pedalheads Summer camps. Working as part of a dynamic team, you will analyze, plan, and schedule shifts. You will build...

  • Scheduling Coordinator

    6 months ago


    Vancouver, Canada BC Place Full time

    Our vision is to be the global leader in outstanding venues and events with a mandate to generate economic and community benefit for the people of British Columbia through prudent management of public facilities. BC Place hosts the province’s biggest and brightest events. Home to the BC Lions Football Club, Vancouver Whitecaps FC, BC Sports Hall of Fame,...

  • Scheduling Coordinator

    6 months ago


    Vancouver, Canada IMA Solutions Full time

    Job Title: Scheduling Coordinator **SUMMARY** The Scheduling Coordinator handles all aspects of a referral from receipt of referral through scheduling and confirming attendance. Duties include, but not limited to, intake, scheduling, review of medical documents, customer service, data entry, telephone duties, and clinic coverage, DOT urine collections...

  • Scheduling Coordinator

    2 months ago


    Vancouver, Canada IMA Solutions Full time

    Overview: The **Scheduling Coordinator** is responsible to schedule and coordinate appointments with clients, physicians and examinees in our Life & Health Scheduling Department. This position ensures client specific requirements for provider specialty and location are met and that all ancillary services are arranged. The schedule for this role is **Monday...

  • Scheduling Coordinator

    6 months ago


    Vancouver, Canada Home Instead Full time

    The Scheduling Coordinator is expected to perform a variety of duties in the coordination of scheduling service for clients. The Scheduling Coordinator is responsible for scheduling clients and CAREGiversSM in order to provide the highest quality service to clients with emphasis on creating extraordinary relationships. **Estimated Salary**: $ 43,000 to...

  • Scheduling Coordinator

    6 months ago


    Vancouver, Canada Home Instead Full time

    **Objective**: The Service Coordinator is expected to perform a variety of duties in the coordination of scheduling service for clients. The Service Coordinator is responsible for scheduling clients and Care Professionals to provide the highest quality service to clients with emphasis on creating extraordinary relationships. $ 55,000 Annually +...


  • Vancouver, British Columbia, Canada Coast Mental Health Full time

    Job Summary:Coast Mental Health is a leader in providing mental health and community-based services in the region. We are seeking a skilled Scheduler to coordinate and maintain the scheduling of designated staff to ensure seamless service delivery. In this role, you will collaborate with team members to maintain accurate schedules, communicate changes, and...

  • Scheduling Coordinator

    3 months ago


    West Vancouver, Canada Home Instead Full time

    Do you like to solve urgent problems? Do you work well under a deadline? Join us today in West Vancouver! We offer a competitive wage, and benefits, along with professional ongoing training. We look forward to learning how your experience can aid us in our mission to enhance the lives of aging adults and their families. **Objective**: The Scheduling...


  • Vancouver, Canada BLACKBIRD SECURITY INC. Full time

    Blackbird Security is looking for a **Systems and Scheduling Coordinator** to join our headquarters team in **Vancouver BC.** - Blackbird Security Inc. gratefully acknowledges that the land on which we gather and help steward is the unceded and traditional territories of the xʷməθkwəyəm (Musqueam), Skwxwú7mesh (Squamish) Nation, and...


  • Vancouver, Canada IMA Solutions Full time

    Overview: **IMA Solutions** is looking for an** Medical Scheduling Coordinator (**internally called an** Intake Coordinator)** to join our team! The **Intake Coordinator** handles all aspects of a referral from receipt of referral through scheduling, to on to confirming attendance. Duties include, but not limited to, intake, scheduling, review of medical...


  • Vancouver, British Columbia, Canada PHSA Full time

    Role SummaryWe are seeking a Medical Scheduling Coordinator to join our team at BC Children's Hospital. This is a temporary, full-time position until August 24, 2026, with a competitive hourly rate of $27.10.The successful candidate will be responsible for scheduling and booking patient appointments, maintaining accurate patient records, and providing...


  • Vancouver, British Columbia, Canada PHSA Full time

    Job SummaryWe are seeking a skilled and detail-oriented Medical Imaging Scheduling Coordinator to join our team at BC Cancer. As a key member of our scheduling team, you will be responsible for coordinating and scheduling patient appointments for medical imaging procedures. Your primary focus will be on ensuring that patients receive the best possible care,...

  • Scheduler

    5 months ago


    Vancouver, Canada Transportation Investment Corporation Full time

    TI Corp is welcoming applications from experienced Schedulers and enthusiastic applicants with project coordination and construction field experience looking to expand their skills and experience in scheduling and planning. The ideal candidate has an aptitude for systems and is comfortable learning and adapting to new systems; is organized, procedural and...


  • Vancouver, Canada BC Place Full time

    At BC Place, a division of BC Pavilion Corporation (PavCo), we work to create unforgettable moments, world-class experiences and stronger connections to community, industry and culture. As Western Canada's leading venue for live events, we host a year-round schedule of sporting events, concerts, consumer shows and more each year while also supporting the...


  • Vancouver, British Columbia, Canada Vancouver Airport Authority Full time

    At Vancouver Airport Authority, we are committed to delivering exceptional customer experience and fostering a culture of innovation and excellence. Our team is dedicated to making a positive impact on our community, and we're looking for talented individuals like you to join us.About the RoleWe have an exciting opportunity for a Airport Scheduling...


  • Vancouver, British Columbia, Canada Vancouver Coastal Health Full time

    Company OverviewVancouver Coastal Health is a world-class innovator in medical care, research and teaching, delivering service to more than one million BC residents.We strive to create healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to...

  • Scheduler

    3 weeks ago


    Vancouver, Canada The Care Group Full time

    At The Care Group we believe our residents deserve excellence in care and we strive to achieve this by working as a team towards our common goal - a happy and healthy resident. The Care Group (“TCG”) offers high-quality complex care services across our nine (9) homes in the Lower Mainland and Vancouver Island. **THE OPPORTUNITY** We’re looking for a...


  • Vancouver, British Columbia, Canada PHSA Full time

    Job SummaryThe Medical Imaging Scheduling Coordinator is responsible for scheduling and booking patient appointments for designated areas within Radiology. This role requires strong organizational and communication skills to ensure efficient and effective scheduling processes.Key Responsibilities- Schedule and book patient appointments in accordance with...

  • Scheduler

    6 months ago


    Vancouver, Canada EllisDon Corporation Full time

    **Thinking about a change?** We recognize that the construction industry is changing at a rapid pace and we continually strive to be at the forefront. Our core** values** empower people to deliver great careers and develop creative solutions for complex problems on some of the most intricate projects. It doesn’t matter what your expertise and craft is -...