Production Support Analyst

2 weeks ago

Montréal, Canada Société Générale Full time

**Responsibilities**:
**ABOUT THE JOB**:
This is a central and dynamic position as you will provide technical and functional support on fixed income risk engines to allow our traders and risk analysts to manage their risks on a day to days basis.

**Technical Stack**

UNIX | WINDOWS SERVERS | SQL | KIBANA | ELASTICSEARCH | AUTOSYS | C# | API

**What will be your DAY-TO-DAY?**

When you open your laptop, you will have to do various tasks to make sure production is stable and trading have their risks available to take right decision on the market.

You will work closely with trading and our development teams located in New York, Paris and Bangalore.

Be ready to timely report production and project status to client and IT management.

Finally, get prepared to learn the key Production Support practices and get financial expertise with experienced professionals.

There is never a typical day at Société Générale, but that's why we love it here

**Profile required**:
**Skills and Qualifications**:
**Must Have**:

- 2+ years’ experience as support analyst
- Knowledge in Finance, especially market risks process and fixed income products
- Ability to work with tight deadlines and work under pressure
- Ability to troubleshoot complex issues and work in a multitasking environment
- Good communication skills
- Team spirit
- Bachelor's Degree in computer science, engineering, or equivalent job experience

**Nice to Have**:

- CFA level 1 or above
- ITIL knowledge / certification
- Speak/write French & English
- Knowledge in Programming (Python, Shell )

**Why join us**:
**OUR Benefits**:
**WHAT WE DO DIFFERENTLY AT SOCIÉTÉ GÉNÉRALE**

Competitive compensation & benefits offering, including but not limited to:

- Minimum of 20 Vacation days + 4 personal days
- Supportive Maternity, paternity, parental and adoption leave policy
- Health spending ($2,000/year) and personal spending ($1,000/year) accounts with 75+ eligible reimbursement categories (health, training, electronics etc.)
- Fully sponsored virtual healthcare assistance and Employee Assistance Program to you and your immediate family
- Various Employee Resource Groups (ERG) to engage with such as Pride and Allies, American Women Network, Black Leadership Network, One planet, etc.
- A culture of continuous development by encouraging our employees various training programs (online training and coaching platform such as Coursera, GoFluent, Pluralsight, First Finance, and others)

**Business insight**:
OUR CULTURE:
At Societe Generale, we live by our 4 core values of commitment, responsibility, team spirit and innovation. We are engaged and demonstrate consideration for others. We act ethically and with courage. We focus our talent and energy on collective success. We experiment and propose new ideas. This way, we maximize our ability to serve client needs and anticipate market changes. Societe Generale is committed to strengthening bonds with colleagues, communities, and the world in which we live, because relationships are at the heart of how we operate.
D&I:
Our Diversity & Inclusion Mission: Recruit, develop, advance, and retain a diverse workforce that is united in our efforts to enhance our competitive position and deliver innovative solutions to our clients.
- Our Diversity & Inclusion Vision:
- Engaged workforce that is demographically diverse in a way that reflects the communities in which we operate
- Inclusive culture and workplace that recognizes employees' unique needs and utilizes their diverse talents
- Engage our community and marketplace, and position the organization to meet the needs of all its clients

HYBRID WORK ENVIRONMENT:
Societe Generale offers a hybrid work arrangement that offers employees the flexibility to work remotely, as well as on-site, in order to promote interaction and collaboration with colleagues while adhering to all SG standard protocols. Hybrid work arrangements vary based on business area. The applicable Business lines will determine and communicate the work arrangements that best meet their business needs.

We strive to write our postings as inclusively as possible. If only one gender is used, it applies to all gender identities.
- Reference:

- **23000DC1**
- Entity:

- **Montreal Solution Center 1**
- Starting date:

- **2023/06/04**
- Publication date:

- **2023/04/20

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