Production Support Analyst

2 weeks ago


Montréal, Canada Synechron Technologies Full time

The role is required to provide production support services under RPE organization. The role as well requires the member to develop automation and tooling to support SRE activities and achieve specific reliability and supportability goals (reduction of toil, monitoring and alerting efficiency etc.), for in-scope systems and across the larger org. The below are the key skill sets to perform day to day work.
- bachelor's degree in computer science or related field;
- Proficiency with Linux;
- Strong experience in Database scripting (stored procedure and compound SQL) and data analysis in Sybase, DB2 or Greenplum etc.; DB monitoring and performance tuning;
- Working experience in Python/Perl/Shell scripting;
- Troubleshooting skills (tracking trends, producing metrics and analysis);
- Strong verbal and written skills required to interact with global teams and customers;
- Flexibility of work in shift and perform on-call responsibility; Working from office (3 days per week minimum is the current policy).

Good to Have:

- Experience in financial service/products, investment banking;
- Experience in Advanced Monitoring/Alerting Tools (Splunk, AppDynamics, Elastic Search etc.);
- Have knowledge on development tools like GIT, Jenkins etc.;
- Agile/DevOps/SRE mindset and/or tooling;
- Understanding Cloud technology.

Pay: $40,317.99-$81,160.64 per year

**Benefits**:

- Dental care
- Extended health care
- Flexible schedule
- Life insurance
- Paid time off
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday

Ability to commute/relocate:

- Montréal, QC: reliably commute or plan to relocate before starting work (required)

Work Location: In person



  • Montréal, Canada Q1 Technologies Full time

    **Role: Production Support - Onsite** **Exp - 3 to 5 with good experience in Linux** **Rate - 50-55/hr** **Salary - 80k-95k/yr** **Location - Montreal, QC** **Skills** **Production Support Analyst** **Python/Perl/Shell Scripting** **Linux** **DB2** **SQL** **Troubleshooting** **DevOps** **GIT** **Splunk** **Jenkins** **Salary**:...


  • Montréal, Canada Tekwissenllc Full time

    **Overview**: TekWissen Group is a workforce management provider throughout the USA and many other countries in the world. Our client is a company who is a provider of banking and financial services. The company operates through two divisions, Retail Banking and Services, and Corporate and Institutional Banking **Position: Engineer - Level 3** **Level 1...


  • Montréal, Canada TekwissenLLc Full time

    **Position: Application production support analyst** **Location: Montreal Canada Quebec H3A 2A6** **Duration: 24 Months** **Job Type: Contract** **Work Type: Onsite** - As required, functional support and user setup may be performed. - The Analyst shall serve on a team which acts as the first point-of-contact (Level 1 and 2): the role will be to receive,...


  • Montréal, Canada Optim Hire (LAD Software Solutions Pvt LTd) Full time

    **Position: Application production support analyst** **Location: Montreal Canada Quebec H3A 2A6** **Duration: 24 Months** **Job Type: Contract** **Work Type: Onsite** - Such tasks include change, user request, incident, and problem management for the department. - As required, functional support and user setup may be performed. - The Analyst shall serve...

  • Production support

    1 day ago


    Montréal, Canada TalentBurst, Inc. Full time

    Job Title:- Production support L2Duration:0-12 month(s)Location:- Montreal, QC (Hybrid)Provide technical and functional support for key Global Markets applications. In coverage schedules between 9 am and 9 pm (in winter from 8 pm to 8 pm)Analyze existing tasks and procedures in order to optimize and automate those using standards and tools approved by BNP...

  • Production support

    3 days ago


    Montréal, Canada TalentBurst, Inc. Full time

    Job Title:- Production support L2Duration:0-12 month(s)Location:- Montreal, QC (Hybrid)Provide technical and functional support for key Global Markets applications. In coverage schedules between 9 am and 9 pm (in winter from 8 pm to 8 pm)Analyze existing tasks and procedures in order to optimize and automate those using standards and tools approved by BNP...

  • Production support

    3 days ago


    Montréal, Canada TalentBurst, Inc. Full time

    Job Title:- Production support L2Duration:0-12 month(s)Location:- Montreal, QC (Hybrid)Provide technical and functional support for key Global Markets applications. In coverage schedules between 9 am and 9 pm (in winter from 8 pm to 8 pm)Analyze existing tasks and procedures in order to optimize and automate those using standards and tools approved by BNP...

  • Production support

    3 days ago


    Montréal, Canada TalentBurst, Inc. Full time

    Job Title:- Production support L2Duration:0-12 month(s)Location:- Montreal, QC (Hybrid)Provide technical and functional support for key Global Markets applications. In coverage schedules between 9 am and 9 pm (in winter from 8 pm to 8 pm)Analyze existing tasks and procedures in order to optimize and automate those using standards and tools approved by BNP...

  • Production support

    3 days ago


    Montréal, Canada TalentBurst, Inc. Full time

    Job Title:- Production support L2Duration:0-12 month(s)Location:- Montreal, QC (Hybrid)Provide technical and functional support for key Global Markets applications. In coverage schedules between 9 am and 9 pm (in winter from 8 pm to 8 pm)Analyze existing tasks and procedures in order to optimize and automate those using standards and tools approved by BNP...


  • Montréal, Canada TekwissenLLc Full time

    Position: Application Production Support Analyst Location: Montreal, QC, H3A 2A6 Duration: 12 Months **Job Type**: Contract Work Type: Hybrid Shift: Monday to Friday (12:00PM to 9:00PM) **Job Description**: Position Summary: Diagnosing and resolving incidents. Answering user requests. Ensure daily communication & transition with teams from other time...

  • Production support

    1 day ago


    Montréal, QC, Canada TalentBurst, Inc. Full time

    Job Title:- Production support L2 Duration:0-12 month(s) Location:- Montreal, QC (Hybrid) Provide technical and functional support for key Global Markets applications. In coverage schedules between 9 am and 9 pm (in winter from 8 pm to 8 pm) Analyze existing tasks and procedures in order to optimize and automate those using standards and tools approved by...

  • Product Analyst

    4 weeks ago


    Montréal, Canada Aylo Careers Full time

    Established in 2004, we are a tech pioneer offering world-class adult entertainment and games on some of the internet's safest and most popular platforms. With the support of an international team of dynamic and collaborative innovators, we are on a mission to enable safe user experiences and empower our communities by celebrating diversity, inclusion, and...


  • Montréal, Canada Compest Solutions Inc Full time

    The role is required to provide production support services under RPE organization. The role as well requires the member to develop automation and tooling to support SRE activities and achieve specific reliability and supportability goals (reduction of toil, monitoring and alerting efficiency etc.), for in-scope systems and across the larger org. The below...


  • Montréal, Canada Q1 Technologies Full time

    **Job Description -** The role is required to provide production support services under RPE organization. The role as well requires the member to develop automation and tooling to support SRE activities and achieve specific reliability and supportability goals (reduction of toil, monitoring and alerting efficiency etc.), for in-scope systems and across the...


  • Montréal, Canada Tekwissenllc Full time

    **Overview**: TekWissen Group is a workforce management provider throughout the USA and many other countries in the world. Our client is a company who is a provider of banking and financial services. The company operates through two divisions, Retail Banking and Services, and Corporate and Institutional Banking **Production Support** - Act as first line of...

  • ERP Support analyst

    3 weeks ago


    Montréal, QC, Canada Commsoft Technologies Inc. Full time

    Under the Customer Service and Technical Support Manager, the ERP support analyst will provide first line technical support to clients. The analyst will guide the client through the resolution of problems related to the application in a professional, precise and effective manner. They will actively contribute to improve the product’s effectiveness. ...


  • Montréal, Canada soho square solutions Full time

    **Job Details** **The required competencies are**: - 2+ years’ experience as support analyst - Experience working with relational databases, market finance - Good knowledge of equity and derivatives products - Good knowledge of core business process like Profit and Loss, Value at Risk and Risk Analysis - Good knowledge of different bank related...

  • Support Analyst

    3 days ago


    Montréal, Canada Ardene Full time

    **Location Details**: Head Office **PostalCode**: H4S 1W8 **Category**: Corporate **Requisition Number**: 12593-IT-SA-08-07-23 **Date Opened**: August 7, 2023 **Number of Openings**: 1 **Job Type**: Permanent **Pay Class**: Full Time **Education**: Bachelor's Degree **Career Level**: Experienced **Who We Are**: **Hey, we're Ardene!** We believe...


  • Montréal, QC, Canada Groupe SII Full time

    Application Support Analyst (Intermediate) Infrastructure & DevOps Implementing risk limits and project plans. Providing second-line support. Troubleshooting technical issues. Basic understanding of network protocols such as TCP/IP & multicast. ~ Familiarity with Linux platform and scripting such as bash. ~ Capable of working autonomously and as...


  • Montréal, Canada Vertafore Full time

    The purpose of this position is to provide Technical Support representation as an Analyst I. The individual will take on a key role in orchestrating and managing technical customer support cases for Vertafore products, serving the insurance market. The individual will work cases to resolution and develop Root Cause reporting. The position will focus on...